Job Title: Compliance Analyst - Consumer Complaints Location: Remote Job Type: Full Time Company: Village Capital & Investment LLC Introduction: Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. Our Headquarters are located in Henderson NV. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms. Key Responsibilities: - Intake, track, and manage consumer complaints through resolution - Ensure all complaint handling meets established service level agreements (SLAs) - Draft written responses to ensure accuracy, consistency, and appropriate language - Investigate complaints by gathering and reviewing relevant information from internal systems and departments - Partner with internal teams to resolve complaints efficiently and effectively - Maintain thorough and audit-ready documentation of all complaint activity Basic Qualifications: - Proven experience with problem-solving skills and attention to detail - Strong communication and interpersonal skills - Ability to work independently and as part of a team Specific Qualifications: - 2+ years of experience in the mortgage industry - Prior experience in consumer complaint handling, compliance, or a related function preferred - Working knowledge of consumer protection regulations and complaint resolution requirements (e.g., CFPB, BBB) - Experience drafting written customer correspondence in a regulated environment - Ability to manage multiple priorities and meet strict deadlines in a fast-paced setting - Strong organizational skills with the ability to maintain accurate, audit-ready documentation - Demonstrated ability to identify trends, assess risk, and escalate concerns appropriately Benefits: - 401(k) matching - Dental insurance - Health insurance - Health savings account - Life insurance - Paid time off - Vision insurance In summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Descripción de la empresa At QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform. Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of? Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture. Descripción del empleo ¿Te interesa el comercio internacional, el cumplimiento normativo y el control de calidad? U Inspection and Compliance Analyst, quien será responsable de validar el cumplimiento de productos y proveedores conforme a los requisitos y regulaciones internacionales aplicables a bienes importados. Principales responsabilidades - Validar el cumplimiento de productos y reportes de previo en origen. - Revisar procesos relacionados con calidad, cumplimiento y regulaciones aplicables. - Revisión y validación de servicios de QIMA: Aseguramiento de Calidad, Control de Calidad, Cumplimiento aduanero Requisitos - Licenciatura en Negocios Internacionales, Comercio, Logística o carrera afín - Perfil analítico, organizado y disciplinado - Experiencia deseable pero no excluyente en cumplimiento normativo - Contar con laptop funcional y conexión a internet estable Información adicional - Sueldo: 600 USD mensuales - Bono semestral 20 días de sueldo (Septiembre y Febrero) de acuerdo con desempeño - Tipo de contratación: Contractor (prestarás servicios de forma independiente, por honorarios, sin relación laboral directa ni prestaciones tradicionales) - Departamento: Inspection - Workplace Type: Remote - City: San Salvador, El Salvador - Remuneración: USD 600 - USD 600 - mensualmente

SSU CRA - Colombia - Remote ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development As a CRA II at ICON, you will design and analyse clinical trials, interpreting complex medical data, and contribute to the advancement of innovative treatments and therapies. What You Will Do: You will contribute to clinical trial monitoring activities, taking responsibility for your deliverables and working collaboratively. Key responsibilities include: - Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials. - Ensuring protocol compliance, data integrity, and patient safety throughout the trial process. - Collaborating with investigators and site staff to facilitate smooth study conduct. - Performing data review and resolution of queries to maintain high-quality clinical data. - Contributing to the preparation and review of study documentation, including protocols and clinical study reports Your Profile: You will bring relevant clinical trial monitoring experience, along with the following qualifications and skills. Required qualifications and experience: - Bachelor's degree in a scientific or healthcare-related field. - Minimum of 2 years of experience as a Clinical Research Associate. - In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines. - Strong organizational and communication skills, with attention to detail. - Ability to work independently and collaboratively in a fast-paced environment. - Willingness to travel as required (approximately 60%) What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

• Support regulatory engagement activities by preparing responses to regulator inquiries, requests, examinations, and audits. • Assist in the preparation and submission of recurring and ad hoc regulatory reporting across jurisdictions, ensuring accuracy and timeliness. • Review and interpret regulatory requirements, translating them into clear guidance for internal stakeholders with oversight from senior team members. • Maintain and update documentation of regulatory requirements, reporting obligations, and key timelines across jurisdictions. • Track and communicate reporting deadlines, submission statuses, and regulatory updates using internal tools and systems. • Collaborate with Legal, Compliance, Product, Analytics, and Operations to support alignment of systems, workflows, and reporting with regulatory requirements. • Support new market and product launches by contributing to regulatory readiness efforts and tracking applicable requirements. • Monitor regulatory developments and escalate relevant changes to support updates to compliance policies, processes, and product features.