Job Closed
This listing is no longer active.
Assembly™ Health delivers revenue cycle management and back-office solutions to support quality care.
Billing Manager
Location
United States
Posted
38 days ago
Salary
$125K - $150K / year
Seniority
Senior
Job Description
Billing Manager
Assembly Health
• Lead, mentor, and manage a team of billing specialists and coordinators responsible for the billing performance of assigned facilities. • Oversee day-to-day billing operations, ensuring the team submits claims in a timely and accurate manner. • Provide training, development, and performance feedback to the billing team to ensure adherence to best practices and regulatory compliance. • Set performance goals for the team, monitor progress, and ensure key metrics such as days in accounts receivable (AR) and collection rates are met. • Serve as the primary point of contact for a portfolio of SNF customers, ensuring their billing needs are met and addressing any concerns or issues related to billing or revenue cycle management. • Serve as primary point of contact for our offshore portfolio, including vendor management, SOPs, staffing needs, and general project management to optimize our offshore A/R processes. • Monitor the billing performance of each SNF in the portfolio, identifying trends, potential issues, and opportunities for improvement. • Develop customized strategies for each client to optimize billing processes, reduce claims denials, and maximize collections. • Collaborate with clients to ensure they understand their billing performance, and work with them to resolve any discrepancies or challenges. • Oversee the submission of claims for the SNF portfolio, ensuring accuracy and compliance with Medicare, Medicaid, and other payer requirements. • Ensure timely follow-up on unpaid claims, manage denials, and coordinate with insurance providers to resolve disputes. • Implement best practices in billing operations, continually seeking opportunities to improve the efficiency and effectiveness of billing processes for customers. • Work closely with executive leadership to develop and refine policies and procedures related to billing and revenue cycle management. • Ensure that all billing activities are compliant with state and federal regulations, including HIPAA, Medicare, Medicaid, and other third-party payer rules. • Stay updated with changes in reimbursement models, billing regulations, and industry best practices. • Conduct regular audits of the billing processes for the SNF portfolio to ensure accuracy and compliance. • Prepare and present reports on billing performance, revenue collection, and other key financial metrics to senior management and SNF customers. • Build and maintain strong relationships with clients, acting as a trusted advisor on billing and revenue cycle matters. • Provide regular communication with customers regarding billing issues, financial performance, and resolution of any disputes. • Work to proactively resolve issues before they escalate, providing clients with clear communication on their billing status. • Other tasks and projects as needed and assigned.
Job Requirements
- Bachelor’s degree in business administration, finance, healthcare administration, or a related field.
- 5+ years of experience in medical billing experience with specific experience in skilled nursing or long-term care settings.
- Three plus years of experience leading or managing billing teams.
- Extensive knowledge of Medicare, Medicaid, and third-party insurance billing processes and regulations.
- Strong understanding of SNF-specific billing requirements and revenue cycle management.
- Experience managing offshore A/R vendors including Project Management, SOPs, Staffing operations, processes implementation, etc.
- Excellent leadership and team management skills.
- Strong analytical skills, with the ability to identify trends and develop solutions to improve billing performance.
- Proficiency with billing software systems and electronic health records (EHR).
- Strong communication skills, with the ability to interact effectively with clients and internal teams.
- Demonstrated ability to adapt to evolving industry trends and regulations and implement necessary changes to maintain compliance.
- Ability to function well in a fast-paced and at times stressful environment.
- Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.
Benefits
- Competitive Benefit Packages available
- Paid Holidays
- Paid Time Off to enjoy your time away from the office
Related Guides
Related Categories
Related Job Pages
More Billing Specialist Jobs
Role Description The Warehouse Lending Specialist position will be a client-facing role with internal duties and responsibilities. This person will be expected to correspond with clients in a timely, respectful, and professional manner. - Funding: Work in unison with peers in managing funding requests, processing additional wires, new title agent approvals, and end-of-day reporting requirements. - Collateral: Receive, process, and release all collateral (notes). Responsible for the safekeeping of the note in a fire-proof vault while in First Bank’s possession. - Settlements: Assist in processing daily settlements and manage the flow of settlement wires to ensure the GL’s balance daily. This is a Funding role within Mortgage warehouse lending. Mortgage Warehouse knowledge is a plus but not required. Basic knowledge of industry products is preferred. Qualifications - High School diploma or equivalent. - Proficient in Microsoft Office product Suite: Outlook, Word, & Excel. - Experience with or ability to quickly learn the bank's Warehouse System of record. - Familiarity with loan documentation or ability to be trained quickly. - Prior mortgage warehouse lending experience preferred, but not required. Requirements - Responsible for corresponding with clients in a timely, respectful, and professional manner to meet daily demands of SLAs. - Adhere to various types of funding requirements per industry product codes/document types. - Process loan settlements to balance to GL’s daily. - Receive, process, and ship collateral to the final takeout investor, ensuring it meets all requirements. - Confirm borrowers' signatures are original, not copies. - Ship all daily collateral release requests and make the daily mail drop, on or off site. - Manage the missing collateral report by tracking Promissory Notes that have not been received within the allotted period. - Complete the MERS assignment in the MERS database (members.mersinc.org), when applicable. - Maintain current and accurate Investor endorsement verbiage at all times. - Engage in frequent communication with management and client’s shipping team regarding any pertinent investor changes. - Assist in processing settlements daily. - Cross-train with other departments to assist when other team members are out. - Complete and pass all required regulatory compliance training as assigned by the Bank. Benefits - Compensation range: $25.00 - $30.00, based on factors such as prior experience, skill set, training, and geographic location. Working Conditions - Generally works in an office environment or from a remote home office. Physical Requirements - Must be able to remain in a stationary position up to 75% of the time. - Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc. - Continually operates a computer and/or other office equipment, such as a copy machine, printer, etc. - Frequently communicates with peers and clients, exchanging accurate information via phone, TEAMS chat, email, or in person.
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $15.00 - $22.00 Union Position: No Department Details Remote role with flexible work schedule, independent work linked to quality and patience experience. Communicating with patients in a way to support patients with health maintenance gaps in care. Summary Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. Supports a clinic by managing and coordinating care for their panel of patients. Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing. Job Description Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing. Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation. Promotes quality initiatives and improved patient outcomes. Participates in care for age related patients in all phases of preventative care and health maintenance. Functions within the administration pre-defined scope of practice guidelines. Track and report quality measures and validate accuracy and integrity of patient records. Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate. Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team. Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR). High level of computer skills and ability to run registries. Demonstrates experience and professionalism in the following skills, but not limited to: customer service, critical thinking, multi-tasking, medical and medication terminology, and medical paperwork knowledge including insurance completion/submission requirements. Qualifications Post secondary education of one - two years, with an emphasis in healthcare or medical related field is preferred. A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or various integrated care systems preferred. Training in Motivational Interviewing and/or Mental Health First Aid preferred. Background as a Certified Medical Assistant (CMA) is preferred. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.
Company Overview Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. Traveling Operational Property Specialist The Traveling Operational Property Specialist is responsible for overseeing, under the supervision of the Regional Supervisor, the entire operations of a student housing community. The Traveling Operational Property Specialist oversees all aspects of leasing and marketing at the property. The Traveling Operational Property Specialist works closely with the Community Manager and Regional Supervisor to set leasing goals and develop a strategic marketing plan for achieving budgeted occupancy. Traveling Operational Property Specialist is responsible for effectively leading leasing team and accomplishing effective leasing, marketing and positive resident relations. As an onsite leader you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines and liability concerns. Essential Duties & Responsibilities Strategic Leasing Management - Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures are met, leases are signed/documented, and reporting systems are accurate and up to date - Audit all lease files to ensure adherence to policies and procedures - Deal with resident complaints, concerns, and requests to ensure resident satisfaction - Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) - Effectively show, lease, and move in prospective residents. - Develop new relationships and strengthen existing relationships with business contacts and vendors - Identify potential Company customers utilizing market and demographic data as well as industry knowledge - Mentor community team members on leasing and marketing skills and concepts - Model effective leasing and customer service techniques and communicate expectations to site team members - Maintain a solid awareness of company and regional performance and make decisions that will have a positive effect on performance. - Keep abreast of relevant industry topics to incorporate them into planning and decision-making - Maintain an awareness and understanding of the goals of the company and work to enhance its overall image and presence in the market - Identify marketing needs of specific communities or areas to facilitate the development and implementation of marketing plans to accomplish objectives - Seek out and utilize available internal and external resources to meet goals and objectives - Regularly monitor resident satisfaction in person and through follow-up phone calls and utilizing Customer Satisfaction Surveys - Communicate regularly with Regional Vice President, Regional Supervisors, and Community Managers regarding goals, objectives, and relevant concerns, problems, and solutions - Develop marketing communication materials targeting Company market niches - Monitor and implement all social media and online presence, including all campaigns being used Marketing Management - Assist in developing an annual marketing plan and marketing budget - Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic - Monitor leasing/renewal progress, focusing on areas needing additional support - Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager - Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report - Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy Personnel Management - Assist the Community Manager in using consistent techniques and company directives to screen, hire, train, coach, and develop on-site staff - Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks - Promote harmony and quality job performance of staff through support and effective leadership - Ensure staff compliance and consistency with Company policies and procedures Administrative Management - Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff - Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours) - Assist with supervision of all business functions related to operations - Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.) Travel - This position entails travel, estimated at 100% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities. Education & Experience - High School Diploma or equivalent; bachelor's degree preferred or one year of experience in the student housing industry - Ability to understand and perform all on-site software functions; basic computer skills required - Must have basic knowledge of Fair Housing Laws and OSHA requirements This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements. Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote nature of this position and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role. A reasonable estimate of the range is below. Job Pay Rate $75,000—$85,000 USD
Position Overview: Reporting to the Client Operations Manager, the Revenue Cycle Specialist - Collector must have a strong knowledge of medical collections, accounts receivables, insurance billing and verification, denial processing, appeal submission and EOB review. This position is responsible to resolve outstanding surgical claims resulting in maximum reimbursement. Responsibilities: - Timely follow-up and resolution on all outstanding A/R including unpaid/underpaid/denied claims for all payers including self-pay to obtain maximum reimbursement. - Manage daily work queue to prioritize high dollar claim balances. - Review & work incoming insurance and patient correspondence including refund requests. - Send appeals when appropriate or provide the requested medical documentation. - Ability to review medical documentation to justify medical necessity. - Review patient balances to ensure accuracy and follow up with patients to obtain payments. - Take incoming patient phone calls to resolve inquiries, billing issues, or outstanding balances. - Review insurance payments and determine accuracy of reimbursement based on contracts, fee schedules or summary plan documents. - Leverage knowledge of Medicare, state Medicaid, and local coverage determinations (LCD’s) for claim resolution. - Negotiate payment amounts for procedures with Third Party Administrators for out of network providers. - Recommend an adjustment when applicable or recommend a refund for overpayments to insurance carriers or patients, providing the appropriate documentation.


