• Lead hands-on process mapping, analysis, and redesign, using tools such as Mural and Microsoft Visio. • Analyze current-state workflows to identify inefficiencies, data gaps, risks, and opportunities for improvement. • Design and document future-state processes aligned to business goals and data capabilities. • Apply Lean and/or Six Sigma principles to improve operational efficiency and effectiveness. • Support digital transformation and automation initiatives through process and data-driven analysis. • Partner closely with stakeholders to gather, clarify, and document business and process requirements. • Translate business problems into clear analytical objectives and actionable recommendations. • Extract, manipulate and analyze data to uncover insights and validate process improvements. • Define, monitor, and interpret key performance indicators (KPIs) to measure success. • Identify trends, risks, and opportunities that impact growth, profitability, and loss prevention. • Work daily with business partners, customers, AORs, and a global data team to drive alignment. • Act as a trusted advisor—asking the right questions and connecting process, data, and outcomes. • Present findings and recommendations in a clear, compelling way to both technical and non-technical audiences. • Contribute to a collaborative team culture that values curiosity, continuous improvement, and impact.

Job Description: The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. This role also includes providing individual and family treatment as indicated. The position works collaboratively with patients, their support persons, healthcare providers, insurers, community resources, and all other involved parties.Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. Job Specifics - Pay Range Clinical: $38.77 - $59.82 Non Exempt - Benefits Eligible: Yes - FTE: Part time - Shift: Day shifts (four 6 hour shifts), every other weekend and yearly holiday requirements. - Click learn about additional Intermountain benefits - Must reside in UTAH. This is a fully remote position after training is complete. Training will happen at the Valley Center Tower or possibly other Intermountain facilities if there is one with open space closer to the employee's home. Essential Functions - Assessment & Screening: Evaluates patients for transition planning, mental health, substance use, and goals of care. - Care Coordination: Develops and monitors care plans, addressing social determinants of health and community resources. - Behavioral Health Support: Uses motivational interviewing and therapeutic techniques to promote mental health care including women’s services, behavioral change, trauma informed care, and substance use disorders. - Therapeutic Intervention: Provides brief individual, group, and family therapy, plus psychosocial assessments. - Diagnosis & Referrals: Identifies mental, emotional, and behavioral disorders and connect patients to services. - Education & Advocacy: Trains staff, educates patients, and advocates for rights and care access through facilitating safe transitions of care to the community. - Team Collaboration: Works with healthcare teams, insurers, and community providers for quality care. - Quality & Compliance: Leads improvement initiatives, tracks key metrics, and ensures policy adherence. - Advanced Care Planning: Facilitates clinical goals of care discussions with patients, families, and teams. Minimum Qualifications - Master of Social Work (MSW) from an accredited institution (degree verification required). - Current state licensure, as applicable, is obtained prior to or upon completion of required supervision hours. - Basic computer proficiency, including familiarity with word processing and spreadsheet software. - Strong written and verbal communication skills. - Demonstrated ability to apply critical thinking skills. - Caregivers whose duties require them to conduct home or community visits must maintain current BLS certification, have a current driver’s license, current auto insurance, an acceptable driving record and reliable transportation. Preferred Qualifications - Case Management Certification. - Experience in clinical care management, social work, or working with third-party payers. - Demonstrated understanding of care management principles and practices. - Demonstrated understanding of health insurance products and related processes. - Demonstrated understanding of coding, episode of care, and length of stay guidelines. - Ability to work independently, demonstrate self-motivation, maintain a positive attitude, and adapt to a rapidly changing environment. Physical Requirements - Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. - Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. - Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. - May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. - For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Valley Center Tower Work City: Murray Work State: Utah Scheduled Weekly Hours: 24 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $38.77 - $59.82 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

• Act as a lead consultant on multiple client engagements with limited direction • Lead, build, validate and conduct data conversion and strategy for third-party systems into Workday. • Design, architect, develop, and deploy functional business process, data conversion and reporting solutions. • Understand client business requirements and provide guidance throughout design, configuration and prototype, and assist clients with testing and move to production efforts • Act as Build Master for tenant builds as required throughout the Student implementation • Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment • Accurately maintain forecast in a timely manner • Assist Sales team with orals, demos, and LOEs • Stay up to date on industry knowledge, Workday enhancements, and be able to advise on Workday best practices • Provide exceptional customer service and build long-term relationships with clients • Build and continuously develop best practices and processes for Workday Student data conversions and tenant builds.

The primary purpose of the Graduate Internship is to provide an intern with relevant field experiences in their chosen area of study. Mayo Clinic Platform has functions ranging from data science to business operations and will be reviewing applicants studying in these areas. Specific areas of study relevant to this internship program include Data Science, Computer Science, Business, Management, Marketing, as well as other technical, scientific, and business-related fields. One or more mentors will be assigned to each intern to provide instruction and to assess performance. The intern will be given selected work assignments to supplement their education and will be responsible for completing these assignments. The duration and timing of the internship will be arranged with the intern and the sponsoring educational facility. Placement in our internship program does not provide financial assistance with relocation, housing, or transportation. Interns must pass a pre-employment drug test and criminal background check. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.