Role Description AdDaptive Intelligence is seeking a Media Solutions Manager to join our Client & Media Solutions team. This role focuses on the execution, optimization, and performance analysis of programmatic advertising campaigns across display, native, video, audio, CTV, and other emerging media channels. The Media Solutions Manager plays a critical role in delivering campaign success on behalf of Agency, Brand Advertiser, and Publisher clients by managing day-to-day media activation within the AdDaptive Platform & Demand-Side Platforms, monitoring delivery and performance metrics, and identifying & implementing optimization opportunities that improve campaign outcomes and efficiency. Working closely with Account Strategy, Sales, Revenue Operations, and Product teams, this position ensures that campaigns are executed accurately, optimized strategically, and supported by strong analytical insights. In addition to media execution, the Solutions Manager may support the operational delivery and analysis of AdDaptive’s broader data, analytics, and audience intelligence solutions, helping translate platform insights into actionable inputs that support client strategy. Key Responsibilities - Media Trading, Campaign Execution & Optimization - Manage the day-to-day activation and optimization of programmatic display, native, video, audio, and CTV campaigns across DSPs. - Track and optimize campaign pacing, delivery, campaign audience development, and performance metrics including CTR, engagement, conversion rates, viewability, and cost efficiency. - Analyze performance data and implement optimization strategies to meet or exceed campaign KPIs. - Troubleshoot delivery issues related to targeting, pacing, creative, or inventory supply. - Leverage AdDaptive Platform to drive effective media performance, quality, and efficiency outcomes. - Performance Analysis & Reporting - Analyze campaign data to identify trends, insights, and opportunities for improvement. - Support internal and external reporting with clear performance summaries and actionable insights. - Assist in developing performance benchmarks and optimization best practices across DSPs. - Cross-Team Client Support - Work closely with Account Strategy teams to support client campaign goals and ensure alignment between strategy and execution. - Support clients by contributing campaign insights, performance analysis, and execution updates; participate in client communication to provide tactical expertise, technical perspective, troubleshoot campaign activity, and ensure transparency around campaign delivery and optimization strategies. - Collaborate with Revenue Operations on campaign operational workflows. - Partner with Product and Analytics teams to test new platform features and improve reporting capabilities. Qualifications - 2–3 years of hands-on programmatic media trading experience. - Hands-on experience with DSP platforms and real-time bidding (RTB) environments. - Experience executing or optimizing campaigns across display, native, video, or CTV. Requirements - Strong analytical mindset with the ability to interpret campaign performance data. - Experience working with Excel, including pivot tables, formulas, and data analysis. - Ability to identify trends, anomalies, and optimization opportunities within large datasets. - Familiarity with ad servers, data providers, and programmatic ecosystem tools. - Strong attention to detail and operational accuracy. - Ability to manage multiple campaigns and priorities simultaneously. - Collaborative mindset and ability to work effectively across teams. - Curiosity and eagerness to continuously learn evolving programmatic technologies. Preferred Qualifications - Experience working with DSP platforms such as The Trade Desk, MediaMath, DV360, or similar platforms. - Familiarity with audience targeting, identity resolution, and third-party data integrations. - Experience troubleshooting campaign delivery or tracking discrepancies. - Interest in data-driven marketing and advertising technology innovation. Characteristics that align with AdDaptive culture and Values - Self-driven/accountable, exemplifying excellence and innovation in how they work. - Excellent collaboration and communication skills. Benefits - Highly competitive on-target earnings. - Generous employer-sponsored Health, Dental, Vision, Disability, and Life Insurance. - Flexible healthcare and dependent accounts. - 401K with Guaranteed Company Match. - 3 weeks of paid time off (PTO) to start. - 12 company Holidays + 2 Floating Holidays. - Summer Fridays (Memorial Day through Labor Day). - Learning & Development Reimbursement. - Virtual Work Stipend. - Regular Social Gatherings & Events.

• Own the production journey • Lead the transition from PoC to production • Ensure customer workloads are deployed, stable, and scalable • Drive time-to-production and time-to-value • Ensure technical success in production • Understand customer architectures and use cases • Monitor and improve performance (latency, throughput) • Identify and resolve bottlenecks proactively • Act as a trusted technical partner • Work directly with customer engineering teams • Manage risks and incidents • Coordinate with internal teams to resolve incidents • Drive continuous improvement

• Build strong relationships with assigned enterprise customers, understanding their technical landscape, priorities, and success criteria. • Drive product adoption and operational maturity, aligning Docker capabilities to customer objectives and outcomes. • Conduct regular technical and business reviews to demonstrate value realization and identify opportunities for growth. • Anticipate risks and blockers, developing mitigation plans in partnership with customer and internal teams. • Serve as the primary post-sales technical contact and advocate for assigned accounts, connecting customer feedback to Product, Engineering, and Support. • Partner with Solutions Engineers to ensure smooth handoff from pre-sales to onboarding and sustained success thereafter. • Create and share reusable best practices, reference architectures, and technical playbooks that scale customer success. • Provide proactive guidance on containerization, CI/CD, infrastructure-as-code, and emerging developer productivity trends. • Maintain high-quality documentation of customer engagements, health status, and progress toward success metrics. • Contribute to a consistent TAM engagement model, leveraging standardized processes for onboarding, health reviews, and renewals. • Support development of scalable initiatives such as 1:many workshops and digital enablement programs.

Description Tyto Athene is searching for a Technical Academic Advisor. The Technical Academic Advisor provides full technical and navigational support for the Defense Acquisition University’s Learning Management System and many of its peripheral systems, at a Tier 1 level. This includes answering inbound phone calls and emails pertaining to account management, navigation, browser troubleshooting, course-enrollment management and policy clarification, among other topics. Responsibilities: - Provide a high level of customer service in a fast-paced environment to DAU students, faculty, staff, and other inquirers (user base of 500,000+) - Answer inbound phone call, email, and ticket inquiries - Follow up with existing tickets/inquiries, as appropriate - Accurately classify and record details of inquiries into a web-based ticketing system - Aid in the account management, navigation and technical troubleshooting of the DAU Virtual Campus – to include login, course-enrollment management, and peripheral systems - Effectively diffuse problem issues for users with empathy and professionalism - Effectively manage time to ensure that minimum standards are met Qualifications Required: - Exceptional communication skills, both verbal and written - Demonstrable PC skills - Previous clerical, call center or help desk experience, with email support desired - Microsoft Office Suite, especially Outlook, Word, and Excel - Associates Degree or higher in Information Technology or related field preferred - 1+ years’ experience with troubleshooting – to include researching problems, analyzing trends, and expressing findings. - 1+ years’ experience in customer service desirable Clearance: - Must be able to obtain a Public Trust About Tyto Athene Compensation: - Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range. Benefits: - Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave. Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide. At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto? Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.