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Client Services Analyst

Location

California

Posted

46 days ago

Salary

$65K - $74K / year

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Client Services Analyst

Easterseals Northern California

• Responsible for developing a care team and schedule for designated clients • Analyzing practitioner availability to build a client team • Independently managing assigned client schedules • Handling complex escalations with caregivers and clinicians • Collaborating with clinical and administrative teams to meet client direct care hours • Maintain accurate documentation in client health care records

Job Requirements

  • 2+ years of experience in a scheduling/customer service role
  • AA degree preferred
  • Experience in a healthcare setting preferred
  • Bi-lingual in Cantonese or Spanish a plus

Benefits

  • Individual development programs
  • Great team support
  • Opportunities for career advancement

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