Job Description About You You are a technically fluent, execution-oriented professional who thrives at the intersection of product, engineering, and stakeholder management. You communicate clearly, operate independently, and bring empathy to every interaction. You are proactive and solution-oriented. You identify problems, define solutions, and drive them forward in fast-paced Agile environments. You actively leverage AI tools as part of your daily workflow to improve productivity and delivery outcomes. You feel comfortable owning a product backlog, onboarding API partners, presenting to a Change Advisory Board, and collaborating directly with clients to troubleshoot issues. You connect teams, drive accountability, and ensure initiatives move forward successfully. - Note: This position is offered under a contractor model for a period of 6 months. You Bring to Applaudo the Following Competencies: - 5+ years of experience as a Product Manager or Technical BA working alongside engineering teams in digital product or software delivery environments. - Strong fluency in Agile and Scrum, including backlog ownership, sprint ceremonies, user story writing, and acceptance criteria definition. - Strong product ownership mindset, with the ability to prioritize effectively, champion quality, and drive the Definition of Done. - Proven ability to act as a liaison between engineering teams, business stakeholders, and external technology partners. - Excellent technical communication skills, translating business requirements into technical language for audiences at all levels. - Working knowledge of REST APIs, JSON, and authentication concepts, including error handling, log review, and defect triage. - Hands-on experience with Jira or Azure DevOps for backlog management, issue tracking, and release coordination. - Strong documentation skills covering requirements, epics, user stories, workflows, and integration touchpoints. - Active user of AI tools and copilots, with a practical focus on improving workflows and engineering productivity. - Highly self-managed, with strong ownership and proactive risk identification across concurrent initiatives. - Strong empathy and curiosity for customer and partner problems, with a practical and solution-oriented mindset. - Advanced English proficiency with conversational fluency to collaborate effectively with US-based stakeholders. You Will Be Accountable for the Following Responsibilities: - Own and maintain a well-groomed product backlog, writing user stories and acceptance criteria aligned with business needs. - Lead cross-functional project delivery and serve as the team’s single point of accountability for quality and progress. - Act as the primary coordination point between internal engineering teams and external API or integration partners. - Translate business and partner requirements into clear functional and technical specifications. - Manage intake, triage, prioritization, and assignment of technical issues, defects, and enhancement requests. - Support onboarding of API and integration partners, including requirements gathering, environment setup, testing, and go-live. - Facilitate Agile ceremonies and cross-functional working sessions with internal and external teams. - Collaborate with engineering teams to analyze logs, error reports, and support tickets to diagnose and resolve issues. - Deliver weekly status reports to stakeholders covering milestones, risks, and blockers. - Present change requests to the Change Advisory Board (CAB). - Coordinate and support UAT and partner validation activities. - Track delivery progress, dependencies, and risks across multiple concurrent initiatives. - Provide direct user support when required, including troubleshooting, feature walkthroughs, and discovery sessions. - Leverage AI tools to improve workflows, documentation quality, and delivery speed. - Identify opportunities to improve onboarding, support, and issue management processes through standardization and automation. Qualifications - Hands-on experience with Jira or Azure DevOps for backlog management and issue tracking. - Working knowledge of REST APIs, JSON, and integrations; able to support partner onboarding and triage technical issues. - Proven ability to write user stories, acceptance criteria, and technical documentation. - Advanced English proficiency with conversational fluency for US-based stakeholder collaboration. Additional Information About Us We Are Engineered Different. At Applaudo, talented people design, build, and scale meaningful, AI-powered solutions that create real business impact. As an AI-native organization, we collaborate across design, development, cloud, data, and artificial intelligence to turn ideas into scalable products that transform how companies operate, make decisions, and grow. We are building a high-performance culture grounded in five values: Empowering Excellence, Collaborative Teamwork, Unsolicited Respect, Consistent Transparency, and Efficient Communication. These define how we work, how we support one another, and how we hold ourselves accountable. Applaudo is a place for people who want to learn fast, take ownership, and work alongside strong teams they are proud to belong to. Joining us means being part of an organization that is evolving intentionally, investing in modern ways of working, and leading AI-native transformation at scale.

Role Description The Manager of Salesforce & Product Owner is a central role in the delivery of products for Excellus. This position works with stakeholders throughout the organization to define and prioritize features, while working with architects and their teams to ensure each feature is successfully delivered to a measurable standard. This position serves as the primary interface between the business, their development teams, and Salesforce with the emphasis on representing our customers to the teams. The individual will help shape and execute the product strategy that meets the department goals, engage in business case development, and ensure adherence to the Agile Scrum process. This position manages and develops Salesforce administration/programming staff and directs the accurate, effective, and efficient configuration, programming, support, and maintenance of assigned components of the company’s core and integrated business applications. - Define & communicate the overall vision, objectives, and goals of the business. - Manage the roadmap, and releases in collaboration with the business & IT stakeholders. - Define scope through prioritization and management of a product backlog. - Proactively manage changes in scope, identify potential risks, and work with management and development team(s) to create recovery plans. - Lead and manage the Salesforce product Road Map and future product strategy. - Learn, develop and gain insight in all aspects of the Salesforce tool and its capabilities. - Regularly keep stakeholders up-to-date and informed throughout project or product life cycle. - Break down high level pieces of work (Epics) into manageable pieces (Features). - Work with Business Stakeholders to identify the minimal viable product (MVP). - Work with the development team(s) to elaborate requirements including detailed user flow diagrams and test specifications. - Interface with other Team Product Owners to manage dependencies within integrated products. - Define and proactively monitor key performance metrics to communicate the status of backlog deliverables. - Identify opportunities for process optimization and redesign. - Support strategies and features for large scale projects, including migrations, integrations with other systems and automations. - Own the product backlog and lead grooming sessions as the subject matter expert (SME). - Plan and ensure that there is enough ready backlog to sustain a large Agile team for multiple two-week sprints. - Consistently demonstrate high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values. - Maintain high regard for member privacy in accordance with the corporate privacy policies and procedures. - Maintain knowledge of all relevant legislative and regulatory mandates and ensure compliance. - Conduct periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. - Regular and reliable attendance is expected and required. - Perform other functions as assigned by management. Qualifications - Minimum ten (10) years of experience as a business analyst, Product Owner, Scrum Master or related field required. - Bachelor’s Degree in Information Technology, Computer Science, Engineering, Business, or related degree required. In lieu of a Bachelor’s Degree, sixteen (16) years of experience required. - Experience with Salesforce preferred. - Prior health insurance experience or knowledge preferred. - Prior experience supervising or managing people and/or projects or indirectly leading teams. - Experience in either a Scaled Agile environment or in a new Agile rollout preferred. - Experience with Agile, Scrum, Automated Testing preferred. - Certified Scrum Master, Certificated Scrum Product Owner, or Lean Six Sigma Green Belt Certifications preferred. - Experience in the Health Plan or healthcare industry especially as it relates to overall health insurance value chain and processes preferred. - Experience writing requirements or user stories that are clear, concise and well organized. - Strong communication skills: oral presentations, writing, negotiation, active listening, influence positive team dynamics. - Strong project management skills: business acumen, seen as the decision maker when interfacing with the business, and willingness to dissent with both teams and business. - Critical thinking and analytical approach to providing solutions. - Ability to align and motivate a team to achieve objectives. Requirements - Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. - Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. - Ability to work in a home office for continuous periods of time for business continuity. - Ability to travel across the Health Plan service region for meetings and/or trainings as needed. - The ability to hear, understand, and speak clearly while using a phone, with or without a headset. Compensation Grade E8: Minimum $98,297 - Maximum $176,935. The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Your responsibilities We are looking for an experienced Product Owner ERP (m/f/d) to drive the functional development of our ERP system Odoo with a clear focus on Finance processes. Remote from Germany, Belgium, or the UK, with potential for remote work across the EU. - You own the functional development of our ERP system Odoo with a focus on financial processes and the related end-to-end chains — including Order-to-Cash, Purchase-to-Pay, and other relevant accounting processes. - You drive cross-functional collaboration with Finance, IT, and other stakeholders, aligning on goals, scope, and priorities. - You own the backlog, translate business requirements into actionable work packages, define acceptance criteria, and ensure clear documentation. - You prioritize features, tasks, and bugs and continuously improve the issue board with a clear structure. - You drive roadmap topics end-to-end from conception through implementation. - You keep scope, timeline, and budget in check and ensure transparent communication on status, risks, and decisions. Your profile - 5+ years of hands-on experience with Odoo. - Senior-level expertise in Accounting & Finance within an ERP context (e.g. closing, reporting, controls, compliance). - Strong knowledge of agile methodologies (e.g. Scrum, Kanban) as well as traditional approaches (e.g. waterfall, classic project management), applying both effectively depending on context. - Assertiveness paired with an analytical, structured, and pragmatic working style. - A business background or a degree in STEM / Business (or equivalent qualification). - Excellent written and spoken English (mandatory); French is a plus; German is an advantage. What we offer - Responsible, exciting, and varied tasks with plenty of creative freedom in a dynamic company that values flat hierarchies and an open, informal work culture where everyone is on a first-name basis - A friendly, open team of around 340 employees located in Munich, Leipzig, and Albourne (UK) — plus several lovely office dogs at our sites - Flexible working hours based on trust, home-office options including financial support for your equipment, and the possibility to work abroad for several months - 28 days of paid vacation, plus up to 20 additional unpaid leave days and special leave options - Various internal and external training opportunities you can choose according to your interests - Attractive employee discounts — for both humans and pets! - Regular team, company, and family & friends events - Need a break? Relax in our social area equipped with a foosball table, or challenge your colleagues to a Mario Kart match (or another Nintendo Switch game) on our comfy lounge sofa! - Don’t like reheated meals? Don’t want to wait for delivery? Use our fully equipped, high-quality office kitchen to cook your own meals or bake something delicious! - Enjoy free coffee, cocoa, tea, and a variety of cold drinks (water, juices, soft drinks), as well as fresh fruit, snacks, and a fully stocked candy drawer - EGYM Wellpass membership: With our subsidized EGYM Wellpass membership, you get access to thousands of sports and wellness facilities – including gyms, swimming pools, climbing gyms, yoga and Pilates studios, and many more. This allows you to stay active and support your well-being flexibly and nationwide – in a way that best fits your lifestyle! - Many more great benefits that we’ll be happy to share with you during the recruitment process! Interested ? We look forward to receiving your application — including your cover letter, CV, your earliest possible start date, and your salary expectations.

AI Product Manager– LAC (Brazil) - 12 months contractor Overview: Working with governments, foundations, and public sector partners to turn complex challenges into buildable solutions and real impact through product-driven delivery. About Delivery Associates Delivery Associates (DA) is a global social impact consultancy specializing in transforming the public sector. With over a decade of experience and a foundation in Deliverology®, DA guides leaders through every phase of implementation—delivery-oriented strategy formulation, execution, and evaluation. DA partners with governments, philanthropies, and international organizations, employing actionable strategies to achieve sustainable, lasting outcomes. In every one of our services, you will find a throughline back to this focus on helping our partners deliver better results through better implementation. Job Description We work with leaders in the public sector (government, philanthropy, non-profits) to turn ambitious goals into real-world results. Increasingly, this means not only advising on what should be done, but defining, building, and deploying solutions that make change possible. As an AI Product Manager, you will sit at the intersection of client insight, product thinking, and delivery execution. You will translate complex, often ambiguous government priorities into clear, buildable products, and work alongside software engineers and consulting teams to ensure those solutions are delivered and adopted. Core Responsibilities. This is a contractor role embedded within small, high-performing delivery teams, where product ownership and execution are tightly integrated. In this role, you will: Translate delivery needs into buildable products • Turn project priorities into clear, structured Product Request Documents (PRDs) • Convert PRDs into precise technical specifications that engineers can execute without ambiguity • Ensure what is being built is scoped, prioritized, and feasible within delivery timelines • Identify and resolve risks early, including scope gaps, data limitations, and delivery blockers Work closely with consulting and engineering teams • Partner with consulting teams to understand delivery goals and translate them into product requirements • Align engineers and consultants around a shared understanding of what is being built and why • Act as the bridge between delivery teams and technical execution without duplicating roles • Support teams in structuring problems and making product-driven decisions Own delivery and execution • Own the product lifecycle from scoping through deployment within live engagements • Coordinate across consulting teams, engineers, and leadership to maintain momentum • Manage timelines, priorities, and trade-offs to ensure consistent progress • Define clear success criteria and ensure delivery leads to measurable outcomes Drive clarity and accountability • Bring structure to complex, fast-moving projects • Communicate decisions, trade-offs, and progress clearly across teams • Maintain focus on outcomes over process • Operate with autonomy and accountability in high-stakes delivery environments Mindsets. We work well with people that are: - Adaptable: Public sector work is dynamic. Our people are, too. - Analytical: We identify, dissect, and solve complex problems. - Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal. - Driven: Our work is important, so it’s important we do it well. - Curious: We never stop learning from our clients, colleagues, and partners. Required Skills/Experience. • 5+ years of experience in product management, technology consulting, or digital transformation • Experience with AI and data-driven solutions, with the ability to assess feasibility and timelines • Demonstrated track record of turning ambiguous client needs into scoped, delivered solutions • Ability to write structured product requirements and translate them into actionable technical specifications • Good facilitation skills, including leading discussions with diverse stakeholders and aligning priorities • Ability to work with engineers and data scientists to scope technical work • Professional English and Portuguese required • Must be based in and have work authorization in Brazil What Will Set You Apart. • Experience navigating governments • Hands-on experience using AI tools in professional contexts • Background in sectors such as urban development, public health, education, or social policy • Experience working closely with engineering teams to deliver digital or data products What We Offer. • Meaningful work that contributes to solving complex social challenges around the world • Ongoing learning and growth through mentorship and leadership opportunities • Opportunity to shape a new model of delivery at the intersection of consulting, product, and AI Our Values. These values serve as an anchor, enabling us to stay true to who we are and what we stand for. - Passion: It is all about impact. - Excellence: Delivering to the highest standards. - Humility: Pride without ego. About Delivery Associates: We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen? To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team. #LI-MG1 #LI-REMOTE