• Create and edit innovative TikTok content that aligns with brand tone and objectives • Develop and oversee content calendars and creative direction • Collaborate with content creators and junior team members to ensure consistency and quality • Outreach, onboard, and lead on all comms for our clients’ affiliates • Manage the affiliate community chats and ideate new competitions/incentives to grow the clients’ Affiliate GMV • Find new ways to keep our affiliates engaged • Oversee day-to-day operations of client TikTok Shops • Manage and optimise product listings, inventory, and promotions • Conduct affiliate outreach and monitor affiliate centres for performance and compliance • Lead strategy development to grow TikTok Shop sales and engagement • Support junior team members in developing understanding of TikTok platform features, trends, and algorithm behaviour • Use performance data to adjust campaigns and strategies for continual improvement • Analyse market trends, competitors, and consumer behaviour to inform insights • Act as a primary contact for key clients, maintaining strong and responsive relationships • Deliver regular performance reports and strategic updates • Work closely with internal marketing, creative, and affiliate teams to deliver integrated strategies • Collaborate with influencers and external partners to boost visibility and sales • Assist leadership in the preparation of high-level updates for internal and external stakeholders • Support Account Executives in learning TikTok Shop mechanics, strategy, and client communication • Foster collaboration and knowledge sharing across the team • Contribute to training and onboarding of junior staff where needed • Participate in team activities and culture-building initiatives

• Develop and manage a structured Instagram content calendar. • Grow followers and engagement intentionally (focusing on impact and community, not just vanity metrics). • Maintain strong brand consistency and tone. • Create engaging Reels that showcase camp projects and joyful moments. • Edit short-form videos optimized for reach and retention. • Capture both the emotional energy and the educational depth of our programs. • Write captions that connect our core values (resilience, inquisitiveness, empathy) to what parents care about. • Design simple, clean graphics when needed. • Turn curriculum themes into compelling weekly narratives. • Track engagement metrics and growth trends. • Identify what content drives saves, shares, and inquiries. • Adjust strategy continuously based on data.

Title: Bilingual Social Media Agent Remote Location: Austin United States Job Description: Bilingual Social Media Agent - Remote Earn $17 per hour (This includes an hourly base rate of $16.00 and a bilingual differential of $1.00 an hour) + bonus. Candidates must live in Texas to be eligible. What will I do as a Remote Customer Service Representative? Are you bilingual and have a passion for engaging with customers through modern social media channels? Join our team as a Bilingual Social Media Agent, playing a vital role in supporting our customers, solving their issues, and upselling products and services that meet their needs. While this is primarily a social-media based role, there will be occasions when reaching out to your customers via phone is necessary to ensure they receive the best possible support and solutions. You will represent one of the nation's largest brands handling inbound inquiries via online social media platforms, providing solutions, and identifying opportunities to offer additional products and services. Key Role Responsibilities - Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs. - Process orders, update customer accounts, and ensure accurate records in internal systems. - Multitask effectively between handling customer inquiries and navigating multiple systems. As a Bilingual Social Media Agent, you get: - Fully remote, work-from-home environment with paid training and ongoing professional development - Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment - Full time hours. 40-hour work week - Paid Time Off. Because rest isn't a reward - it's necessary for your well-being. - Medical, Dental and Vision Insurance. We will help cover the cost of your premium. - Tuition Reimbursement. Your goals are important, and we'll help you achieve them. - Referral Program. We have one of the most lucrative referral programs around. - Career Growth. Most of our senior leadership started as agents. We promote from within! AZVHBL Why Afni? Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Key Qualifications - Must be proficient in both English and Spanish language, with strong bilingual communication stills to effectively engage and assist a diverse customer base. - Spanish and English written communication skills are a must, as you will send most of your time communicating with customers through chat. - Exceptional written communication skills, with the ability to build rapport and handle difficult situations professionally over chat; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. - Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service. - Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting. - Available for 12 weeks of paid training, with consistent 8-hour shifts. - Available to work full time 8-hour shifts. - Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States. - Candidates must live in Texas to be eligible. What You Need to Thrive in Our Remote Environment: - Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) - 25Mbps Download/10Mbps Upload - Ping Rate - Less than 100 ms - A private workspace with desk/chair, and a door you can close, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours. - Ability to be on webcam during working hours

Affiliate Executive - JD - South Africa Based About Somerce We are a young, lively, and enthusiastic TikTok Shop agency, based in London, with a hybrid working rhythm. Our team is dedicated to helping brands maximise their presence and sales on TikTok. We are passionate about driving growth and innovation in the e-commerce space, and we are seeking an ambitious business affiliate executive to lead on support on managing our clients. As an Affiliate Executive, you will also be responsible for developing and executing strategies to grow and optimise our clients' TikTok Shops. You will leverage your expertise and experience to support multiple brands, driving revenue growth and enhancing their presence on TikTok. The ideal candidate will have a proven track record of success in managing TikTok Shops. Key Responsibilities: Content Production - Create and edit innovative TikTok content that aligns with brand tone and objectives - Develop and oversee content calendars and creative direction - Collaborate with content creators and junior team members to ensure consistency and quality Affiliate Management - Outreach, onboard, and lead on all comms for our clients’ affiliates - Manage the affiliate community chats and ideate new competitions/incentives to grow the clients’ Affiliate GMV - Find new ways to keep our affiliates engaged TikTok Shop Management - Oversee day-to-day operations of client TikTok Shops - Manage and optimise product listings, inventory, and promotions - Conduct affiliate outreach and monitor affiliate centres for performance and compliance Strategy & Performance Optimisation - Lead strategy development to grow TikTok Shop sales and engagement - Support junior team members in developing understanding of TikTok platform features, trends, and algorithm behaviour - Use performance data to adjust campaigns and strategies for continual improvement - Analyse market trends, competitors, and consumer behaviour to inform insights Client Management & Communication - Act as a primary contact for key clients, maintaining strong and responsive relationships - Deliver regular performance reports and strategic updates Cross-Team Collaboration - Work closely with internal marketing, creative, and affiliate teams to deliver integrated strategies - Collaborate with influencers and external partners to boost visibility and sales - Assist leadership in the preparation of high-level updates for internal and external stakeholders Team & Learning Culture - Support Account Executives in learning TikTok Shop mechanics, strategy, and client communication - Foster collaboration and knowledge sharing across the team - Contribute to training and onboarding of junior staff where needed - Participate in team activities and culture-building initiatives Essential Experience & Skills - Ideally 1–3 years’ experience in affiliate marketing, influencer management, or e-commerce - Proven ability to outreach, onboard, and manage affiliates or content creators is desirable - Excellent written and verbal communication skills in English (client-facing role) Ability to create and manage content calendars and basic editing of TikTok-style video content - Solid skills in data interpretation and performance analysis (using tools like TikTok Shop data centre, spreadsheets, affiliate dashboards) - Highly self-motivated, with a start-up mindset and ability to work autonomously - Comfortable working in a fast-changing, remote team environment - Creative thinker, with a hands-on attitude toward problem-solving and ideation - Strong organisational and time management skills across multiple clients or brands - A natural relationship builder, able to engage creators, clients, and internal stakeholders - Ideally familiarity with tools such as Canva, CapCut - Experience supporting or leading affiliate competitions, incentives, or gamified campaigns - Understanding of e-commerce metrics such as GMV, conversion rate, CTR, and CPA - Based in South Africa, ideally based in Cape Town - Comfortable working in a UK-aligned timezone (SAST / GMT+2) for collaboration - Willingness to occasionally work flexible hours to align with creator/client schedules Benefits ● Flexible remote working ● Opportunity to grow within a fast-scaling agency ● Real exposure to cutting-edge social commerce campaigns ● "Work from anywhere" policy for overseas work