Supervisor

Location

Tennessee

Posted

59 days ago

Salary

$0 / hour

Seniority

Senior

No structured requirement data.

Job Description

Supervisor

MasterCorp

Title: Supervisor - Mountain Loft Resort Location: Gatlinburg United States Job Description: Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. WHAT WE OFFER YOU - Starting at $18 per hour - Refer A Friend Bonus Potential - Immediate hire - Full-time and part-time positions available - Paid Training - Benefits package including: Medical, Vision, Dental, Paid Time Off - Opportunities for growth and career development What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview: The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company's mission statement and values are followed by all staff who report to them. The purpose of this position is to oversee cleaning personnel and make sure that units are being cleaned effectively and in the most efficient way. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Develop and maintain a high standard of excellence within staff. - Assign duties to housekeeping personnel. - May be asked to prep rooms for housekeepers during busy/peak periods. - May be asked to clean rooms using MasterCorp's 7-step to clean process during busy/peak periods. - Assist in the training of staff, both existing and new recruits. - Report unit maintenance issues as per company procedure. - Examine carpets, drapes, and furniture for stains, damage or wear and report as necessary. - Inspect and prepare clean units and report them as vacant and ready. - Inspect units and complete the required amount of report cards per week. - Replace kitchen inventory and supplies as needed. - Assist in maintaining storage closets are clean and organized. - Report lost and found items to Executive Housekeeper. - Ensure a safe working environment at each site and office. - Willing and able to perform all duties related to site operation as directed by the Executive Housekeeper. - Ensure a sense of urgency exists within housekeeping staff so units are turned on time. - Personal timeliness, be prompt with all assignments and appointments. - Utilize supplies and equipment efficiently and effectively. - Perform inventory and linen supplies. - Assist in linen inventories as directed. - Responsible for time efficiency of direct reports. - Assist in solving guest complaints promptly. - Cultivate and develop strong, positive customer relations. - Willing and able to assist resorts guests and owners. - Knowledgeable of the resort. - Other duties and tasks as assigned in conjunction with services contracted with the client. Experience and Education Requirements: - A high school diploma or equivalent combination of education and work experience. - A passion for cleanliness. - Demonstrated motivational skills. - Strong work ethic. - Ability to train others. - Desire to help others. - Work irregular hours. Physical Requirements: This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job. Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Related Job Pages

More Customer Support Jobs

Customer Service Officer

Bendigo Bank

Bendigo Bank provides a wide range of banking solutions to customers across Australia, including checking and savings accounts, home and personal loans, busines

Customer Support59 days ago

Title: Title: Customer Service Officer (Part-time) | Community Bank Wentworth | NSW Location: Wentworth Australia Job type: Part-time ID: 948194 Job Description: It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals. Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives. In this dynamic and high-impact role, you'll make your mark by: - Exploring customers' needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branch. - Keeping up with constant change. You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings. - Being the face of the branch and customer service. Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront. - Embracing an attitude of lifelong learning. Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunities. - Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way! This is a Permanent part-time position in Wentworth, NSW. Working hours are 40 per fortnight. Roster is Mondays, Wednesdays, Thursdays & Fridays 9 am - 2pm. What you'll bring to the role To succeed in this role, you'll consistently deliver exceptional customer service. We'd love you to have: - Experience in customer service and a comfort in uncovering customer needs and meeting performance targets - Strong attention to detail to ensure secure, accurate transactions with a risk mindset - Confidence to communicate with new and existing customers face to face and over the phone - Eagerness to understand and communicate what makes our bank different - Drive for collaboration - mateship is crucial for us to work together and achieve our goals - Experience in the banking and finance industry is a plus but certainly not essential - An interest in and or a connection to the local Community. Our Community Banking model Community Banking operates on a shared revenue model based on 'profit-with-purpose'. This approach ensures that the profits generated are reinvested directly into the communities that create them, funding local initiatives such as infrastructure improvements, event sponsorships, and scholarship programs. By joining a Community Bank branch, you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events, providing support to small businesses, and addressing the specific needs of the community. So, why work with us? - Want big impact that matters? Here, you'll know your work directly benefits the customers and communities we all serve. - Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day. - Want career opportunity and flexibility? You can achieve so much here, with flexible policies and a team that believes in you. You'll also get access to a great range of benefits, including: - Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members. - Our corporate university 'BEN U' to take your learning to the next level. We're making better, bigger. And we'll get there with you. Think you're our newest customer service expert? Now's the time to set your sights even higher - on the future you and the future career you deserve. Apply now! Please note - once you have submitted your application you will receive an email to complete a Pymetrics online gaming assessment. Please check your junk folder if the email is not received within 30 minutes. We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.

Australia
Full TimeRemoteTeam 501-1,000

Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity! What You Can Expect from Us: - Competitive pay: $21.97/hour = $17.20/hourly rate of pay + $4.77/ hour Health and Wellness Benefit (is available up to 40 hours per week) - Remote Role: You can work from home! - Full time employment with a set Schedule that will include working on evenings, weekends, and holidays during the Central Time zone - Comprehensive health, dental, and vision. - Paid time off, paid sick time - 401(k) with employer matching - Tuition assistance and employee support programs - Paid training and all equipment provided - Opportunities for advancement - Friendly, business casual work environment What You’ll Do: - Answer incoming calls and assist customers with their questions. - Provide excellent service with a positive and understanding approach. - Document call details in our systems. - Solve problems and help customers find solutions. - Work with a variety of people and build positive relationships. - And other tasks, as needed. What You’ll Need: - U.S. citizenship (work sponsorship not available) - Two forms of valid ID (one must be a REAL ID or U.S. passport) - Ability to obtain and pass a VA government background check - Great communication skills and a desire to help others - Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) - Attention to detail and reliable flexibility to work solo and on a team - Preferred 1 year of call center experience - General office skills and knowledge of standard office computer equipment Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.

United States
Full TimeRemoteTeam 501-1,000

Remote Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! This is a fully remote opportunity! What You Can Expect from Us: - Competitive pay: $21.97/hour = $17.20/hourly rate of pay + $4.77/ hour Health and Wellness Benefit (is available up to 40 hours per week) - Rate may increase based on location and VA compliance requirements. - Remote Role: You can work from home! - Full time employment with a set Schedule that will fall between 9am-9pm Central Standard Time - Comprehensive health, dental, and vision. - Paid time off, paid sick time and 11 paid holidays - 401(k) with employer matching - Tuition assistance and employee support programs - Paid training and all equipment provided - Opportunities for advancement - Friendly, business casual work environment What You’ll Do: - Answer incoming calls and assist customers with their questions. - Provide excellent service with a positive and understanding approach. - Document call details in our systems. - Solve problems and help customers find solutions. - Work with a variety of people and build positive relationships. - And other tasks, as needed. What You’ll Need: - U.S. citizenship (work sponsorship not available) - Two forms of valid ID (one must be a REAL ID or U.S. passport) - Ability to obtain and pass a VA government background check - Great communication skills and a desire to help others - Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) - Attention to detail and reliable flexibility to work solo and on a team - Preferred 1 year of call center experience - General office skills and knowledge of standard office computer equipment Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS’ employee and customer data PCS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We will never ask applicants to send money, cash checks, purchase equipment, or provide payment information during the hiring or onboarding process. If you receive such a request from someone claiming to represent our company, it is fraudulent. Please report suspicious messages to HR@principlechoice.com.

United States

Agent, Customer Assistance

Allegiant Air

Allegiant Air is committed to providing high-value, low-cost travel experiences to customers, offering an array of scheduled and chartered flights across the U.

Customer Support59 days ago

Title: Agent, Customer Assistance Location: Shreveport, LA United States Stations – Customer Service / Ramp Agents Part-Time On-site Job Description: Short Description: The Passenger Assistance Agent facilitates the transportation of airline passengers with reduced mobility and passengers in need of assistance. Summary: The Passenger Assistance Agent facilitates the transportation of airline passengers with reduced mobility and passengers in need of assistance following all provisions of CFR 14 DOT382 from the check-in location to the aircraft. Upon arrival, the Agent will also assist passengers off the aircraft and transport them to the bag claim and airport curbside area. Assistance will include transporting in a wheelchair and where needed fully lifting the passenger in or out of an aircraft seat. Agents are required to ensure any assistance is provided in a professional, courteous, and non- discriminatory manner reflective of regulatory standards and company expectations. Agents may also be assigned to assist with passenger wayfinding and monitoring in certain phases and areas of the operation. Visa Sponsorship Available: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: N/A Certification: No Certification Details: N/A Years of Experience: Minimum one (1) year of Customer Service experience. Minimum one (1) year of Airline Industry experience. Credit Check: No Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: No - Knowledge of Allegiant Customer Service and Ground Operations procedures. - People oriented, highly motivated with a positive and friendly attitude. - Ability to communicate with internal and external customers with professionalism and integrity. - Ability to work efficiently under time constraints. - Ability to complete tasks in a busy and changing environment. - Detail oriented and meticulous in job tasks. - Knowledge of basic computer skills and general office equipment. - Well groomed and adhere to dress code policy. - Ability and willingness to work a flexible schedule including nights, weekends and holidays, and irregular operations. Preferred Requirements: - College Degree Job Duties: - Assist passengers and their accessible belongings from check-in to the aircraft. - Ensure the terminal is consistently and adequately maintained with wheelchair equipment in the operational areas. - Verify passenger's boarding document and flight verification. - Comply with all security requirements of air carriers and airports. - Assist passengers upon arrival from aircraft to bag claim and airport curbside. - Communicate pertinent information to passengers. - Maintain daily knowledge of gate and flight assignments and any changes. - Communicate with in flight crews to facilitate the optimal loading and unloading of passengers requiring assistance. - Assist passengers to restrooms and food vendors as needed. - Assist hearing or visually impaired passengers. - Ensure all equipment used in the course of duties are maintained in a sanitary condition. - Report any compromised or out of service equipment to a supervisor for repair. - Report any safety hazards or health conditions to a supervisor. - Required to pass through passenger security screening multiple times daily. - May be required to assist with other monitoring and Security functions within the operation. - Take all reasonable and necessary precautions to ensure the personal health and safety of passengers as well as that of coworkers and other personnel. - Aid passengers with the assembling and disassembling of assistive devices where needed. - Understand and report to a supervisor any passenger dangerous goods for loading on to aircraft. - Report immediately to management all occurrences that cause injury or damage to any person or property. - Assist passengers with service animals (dogs) where required - Comply with company environmental safety and health policies. - Use company reporting tools to document any non- compliance occurrences. - Assist with passenger wayfinding and guiding passengers to their correct gate and aircraft or to the bag claim and exits during offload. - Assist with security monitoring of the ramp to prevent unauthorized personnel from entering the operational arenas. - Participate in aiding with crowd control and queue monitoring to facilitate optimal passenger flow. - Provide information and directional assistance to passengers. - Take direction from leads, supervisors, and all departments to ensure that service issues are being addressed and corrected to ensure quality of services. - Positively contribute to a productive team, make competent decisions to ensure optimal service is achieved while keeping operations on time. - Ensure FAA, Allegiant Air and airport regulations are followed. - Other duties as assigned. Physical Requirements: The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider: Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement: We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs $15 - $15 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Louisiana
$0 / hour