Title: Agent, Customer Assistance Location: Shreveport, LA United States Stations – Customer Service / Ramp Agents Part-Time On-site Job Description: Short Description: The Passenger Assistance Agent facilitates the transportation of airline passengers with reduced mobility and passengers in need of assistance. Summary: The Passenger Assistance Agent facilitates the transportation of airline passengers with reduced mobility and passengers in need of assistance following all provisions of CFR 14 DOT382 from the check-in location to the aircraft. Upon arrival, the Agent will also assist passengers off the aircraft and transport them to the bag claim and airport curbside area. Assistance will include transporting in a wheelchair and where needed fully lifting the passenger in or out of an aircraft seat. Agents are required to ensure any assistance is provided in a professional, courteous, and non- discriminatory manner reflective of regulatory standards and company expectations. Agents may also be assigned to assist with passenger wayfinding and monitoring in certain phases and areas of the operation. Visa Sponsorship Available: No Minimum Requirements: Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check. Education: High School Diploma/GED Education Details: N/A Certification: No Certification Details: N/A Years of Experience: Minimum one (1) year of Customer Service experience. Minimum one (1) year of Airline Industry experience. Credit Check: No Valid/Unexpired Passport Book: No Valid/Unexpired Driver's License: No - Knowledge of Allegiant Customer Service and Ground Operations procedures. - People oriented, highly motivated with a positive and friendly attitude. - Ability to communicate with internal and external customers with professionalism and integrity. - Ability to work efficiently under time constraints. - Ability to complete tasks in a busy and changing environment. - Detail oriented and meticulous in job tasks. - Knowledge of basic computer skills and general office equipment. - Well groomed and adhere to dress code policy. - Ability and willingness to work a flexible schedule including nights, weekends and holidays, and irregular operations. Preferred Requirements: - College Degree Job Duties: - Assist passengers and their accessible belongings from check-in to the aircraft. - Ensure the terminal is consistently and adequately maintained with wheelchair equipment in the operational areas. - Verify passenger's boarding document and flight verification. - Comply with all security requirements of air carriers and airports. - Assist passengers upon arrival from aircraft to bag claim and airport curbside. - Communicate pertinent information to passengers. - Maintain daily knowledge of gate and flight assignments and any changes. - Communicate with in flight crews to facilitate the optimal loading and unloading of passengers requiring assistance. - Assist passengers to restrooms and food vendors as needed. - Assist hearing or visually impaired passengers. - Ensure all equipment used in the course of duties are maintained in a sanitary condition. - Report any compromised or out of service equipment to a supervisor for repair. - Report any safety hazards or health conditions to a supervisor. - Required to pass through passenger security screening multiple times daily. - May be required to assist with other monitoring and Security functions within the operation. - Take all reasonable and necessary precautions to ensure the personal health and safety of passengers as well as that of coworkers and other personnel. - Aid passengers with the assembling and disassembling of assistive devices where needed. - Understand and report to a supervisor any passenger dangerous goods for loading on to aircraft. - Report immediately to management all occurrences that cause injury or damage to any person or property. - Assist passengers with service animals (dogs) where required - Comply with company environmental safety and health policies. - Use company reporting tools to document any non- compliance occurrences. - Assist with passenger wayfinding and guiding passengers to their correct gate and aircraft or to the bag claim and exits during offload. - Assist with security monitoring of the ramp to prevent unauthorized personnel from entering the operational arenas. - Participate in aiding with crowd control and queue monitoring to facilitate optimal passenger flow. - Provide information and directional assistance to passengers. - Take direction from leads, supervisors, and all departments to ensure that service issues are being addressed and corrected to ensure quality of services. - Positively contribute to a productive team, make competent decisions to ensure optimal service is achieved while keeping operations on time. - Ensure FAA, Allegiant Air and airport regulations are followed. - Other duties as assigned. Physical Requirements: The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and/or carry up to 100 lbs. and to push and/or pull up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role. Essential Services Provider: Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order. EEO Statement: We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team. Equal Opportunity Employer: Disability/Veteran For more information, see https://allegiantair.jobs $15 - $15 an hour Full Time Benefits: Profit Sharing Medical/Dental/Vision/Life/ Disability Insurance Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Paid vacation, holidays, and sick time Part Time Benefits: Profit Sharing Medical Travel Reimbursement Legal, Identity and Pet Insurance 401K with an employer match Employee Stock Purchase Plan Employee Assistance Program Tuition Reimbursement Flight Benefits Sick time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

Title: Customer Service Representative (25 hours) Location: Salinas United States Job Description: Mechanics Bank is currently searching for a part time Customer Service Representative to join our team at our Salinas Branch. The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness. What you will do: - Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines. - Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift. - Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank's special promotions. - Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line. - Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank's special promotions. - Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances. - Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Who you are: - High School Degree or GED required. - Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required. - Excellent interpersonal skills, attention to detail, and customer service. - Ability to work independently, make decisions using available information and collaborate effectively as a team member. - Basic knowledge of Bank deposit products and services. - Ability to understand customer loan requests and make appropriate referrals. - Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals. ADA Requirements: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. - The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. - The employee must occasionally lift and/or move up to 10 pounds. - Specific vision abilities required by this job include close vision. - The noise level in the work environment is usually moderate. Pay Range: $20.00 - $24.00 hourly Eligible for Retail Incentive Plan Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes[1]: - Medical, prescription, dental, and vision coverage for employees and their eligible family members - Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits - Health Savings Account with employer contribution - Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit - 401(k) and Roth 401(k) with company contribution - 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program - Supplemental Health plans, Voluntary Legal and Identity Theft Services - 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year - Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply) Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data. - Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

Support customers by ensuring vehicles are ready and presentable, processing returns accurately, and verifying rental agreements while providing friendly service and maintaining a professional environment throughout all interactions.

Title: Customer Service Representative - (bi-lingual Spanish) Location: Chicago United States remote Job Description: Req ID: 367933 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Representative - (bi-lingual Spanish) to join our team in Chicago, Illinois (US-IL), United States (US). General Duties and Tasks - Serve as the primary point of contact for customers seeking assistance via inbound telephone calls or email correspondence. - Respond to customer inquiries through an Automatic Call Distribution (ACD) system and an email routing platform in a timely, professional, and efficient manner. - Educate and assist customers with account and billing-related questions, concerns, and service requests. - Accurately identify customer needs and provide appropriate resolutions in full compliance with established Policies, Procedures, and Protocols. - Research and analyze customer inquiries, taking appropriate and timely action to resolve billing and service-related matters. - Foster positive customer relationships while consistently demonstrating the highest standards of ethics, quality, and professionalism. - Provide application support and navigational guidance for customer-facing technologies. - Escalate unresolved issues to the appropriate next level of support in accordance with established escalation protocols and business guidelines. - Deliver accurate information and guidance related to first-level business processes and requirements. - Document all customer interactions by entering detailed, accurate, and complete account notes in accordance with Account Note Maintenance Guidelines. - Demonstrate consistent adherence to the CARE Framework, including Compliance, Attendance, Results, and Excellence. - Uphold EDGE Framework standards by meeting Quality Assurance requirements and positively contributing to Customer Feedback survey outcomes. - Must remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. - Must consistently meet required performance standards for Availability, Responsiveness, and Average Handle Time (AHT). - Must consistently meet all zero-tolerance, business-critical Service Reliability Evaluation (SRE) standards and scored quality requirements. Minimum Requirements - Minimum of 3 to 5 years of experience in a contact center and/or customer service environment, including demonstrated familiarity with performance metrics related to Availability, Call Handling, and Quality Assurance. - High school diploma or GED required. - Language Requirement: Fluency in English (written and verbal) as well as fluency in Spanish is highly preferred as well. Preferred Qualifications - Completion of continuous vocational training, college coursework, or attainment of a college degree preferred. - Strong verbal communication skills with the ability to demonstrate a clear, professional tone and articulate speaking ability. - Proficient computer and keyboarding skills, including the ability to efficiently navigate multiple systems, screens, and applications simultaneously. - Demonstrated customer-focused demeanor with strong service orientation and the ability to deliver exceptional customer service in a dynamic and fast-paced environment. Work Location & Onsite Requirements - The official project work location is 2 N. LaSalle St., downtown Chicago. - The Voice CSR role may be eligible for remote work only if the individual meets and continuously maintains all Remote Workplace and Technology Requirements outlined below. - Remote work status is conditional and subject to ongoing compliance. Remote eligibility is not guaranteed and may be revoked at any time based on performance, compliance, or technology requirements, with reassignment to onsite work at 2 N. LaSalle St., Chicago. - All newly hired remote employees are required to report to the downtown Chicago office after hire to pick up company-issued equipment and complete one (1) day of mandatory in-person training. Travel to the onsite location is a condition of employment. - Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements. Remote Workplace and Technology Requirements Remote work is a privilege, not an entitlement. Individuals must meet and continuously maintain all Remote Workplace and Technology Requirements. Failure to do so may result in immediate reassignment to onsite work at 2 N. LaSalle St., downtown Chicago. Technology Requirements - NTT DATA will provide a company-issued computer and headset. New employees may temporarily use a personal computer to attend virtual training until company equipment is deployed. - Employees are fully responsible for the care, protection, and security of all company-issued equipment and must return all equipment immediately upon separation in accordance with company protocols. - Failure to return equipment may result in collection actions and/or additional administrative consequences. - Employees must provide and maintain high-speed internet service with minimum speeds of 50 Mbps or greater. Internet performance must consistently support uninterrupted business operations. - A hard-wired Ethernet connection is strictly required: - Wi-Fi connections are not permitted. - Mobile hotspots, wireless broadband, satellite connections, and public internet connections are strictly prohibited. - Working from internet connections outside of the employee's personal residence is not permitted. Stable, reliable, wired internet connectivity is a business-critical requirement and is non-negotiable. Technical Performance and Issue Management - Management actively monitors technical performance, downtime, and system availability. - Remote employees must adhere to all technical support procedures, troubleshooting protocols, and escalation processes without exception. - Chronic connectivity issues, recurring internet instability, repeated technical disruptions, or excessive downtime that interfere with job performance will result in corrective action. - If remote technical reliability does not meet operational standards, remote work privileges may be revoked and the employee will be reassigned to full-time onsite work. Remote Workspace Requirements - Employees must maintain a dedicated, professional workspace capable of supporting uninterrupted, business-grade customer service. - The workspace must be a permanent, fixed location used daily for work duties. - Employees must work in an environment free from distractions that interfere with service delivery. - Background noise, interruptions from individuals or pets, and environmental disruptions must be minimized. - Employees must work from the same approved location consistently unless prior management approval is obtained. - Any change in work location requires advance approval, and the new location must fully meet all Remote Workplace and Technology Requirements. Remote Reliability Standard - Remote employees must maintain the same level of operational reliability, performance consistency, and service quality as onsite staff. - Employees must consistently meet required performance standards for Availability, Responsiveness, Average Handle Time (AHT), and all zero-tolerance, business-critical Service Reliability Evaluation (SRE) standards. - Repeated internet outages, unstable connections, technology failures, excessive downtime, or workspace disruptions are not acceptable. - If management determines that remote reliability or performance standards are not consistently met, remote eligibility may be revoked and the employee might be reassigned to full-time onsite work at 2 N. LaSalle St., downtown Chicago. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $30,613 - $42,477. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA</p> NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law,