• Reports to assigned B2B Sales and Development Manager. • Focus is on new customer acquisition: Generates B2B bulk sales through new and Win Back customers in an assigned territory • Utilize company supplied equipment, existing IT systems, and business processes to prepare purchase documents for customers • Follows up on all leads to maximize selling efforts • Works directly with customers virtually or through visitations at Clubs • Ability to work in a fast-paced environment that will include some data entry tasks for preparing customer orders • Collaborate with internal departments as needed to satisfy customer needs and requests • Execute B2B plans and strategies to accomplish the organizational objectives

Department: 12705 Enterprise Corporate - Patient Access & Care Team: NC/GA Operations Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Mostly needed Monday-Friday 8am-5pm, including weekday holidays Pay Range $21.85 - $32.80 Major Responsibilities: - Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site. - Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary. - Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. - Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements. - Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information. - Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling. - Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate. - Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution. - Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases. - Performs additional duties based on department needs. - Maintains knowledge and efficient utilization of all information systems utilized by the department. Licensure, Registration, and/or Certification Required: - None Education Required: - High School Graduate Experience Required: - Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area Knowledge, Skills & Abilities Required: - Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment - Basic knowledge of medical terminology is helpful but not required. - Basic understanding of computers and desktop software packages. - Ability to work in a fast-paced environment, handling a variety of customer/patient needs. - Basic multitasking and problem-solving skills, as well as organization and prioritization skills. - Ability to use/manage a multiple-line telephone system. - Demonstrated ability for analysis, logical thinking, accuracy and concern for detail. - Strong verbal communication skills and ability to interact with a diverse customer population. - Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems. - Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues. - Ability to work a variety of hours based on departmental business needs. Physical Requirements and Working Conditions: - Must have functional vision, touch, speech, and hearing. - Required to sit most of the workday. - Operates all equipment necessary to perform the job. - Exposed to normal office environment and/or remote work environments - This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Must reside in the state of NC This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

About The Role Our Sales team is growing at The RealReal, and we’re seeking self-motivated individuals with excellent communication and interpersonal skills to join our team! The Business Development Representative (BDR) works to qualify leads and pass to the appropriate sales channel to close into new consignors. If you’re customer-obsessed and driven to excel in a fully-remote, competitive sales environment, this could be the perfect fit! WEST:Eligible work locations: AL, AZ, CA, CO, HI, ID, IL, LA, NM, MN, MO, NE, NV, OK, OR, TN (CST), TX, UT, WA What You Get To Do Everyday - Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal - Qualify marketing generated leads though daily outreach, while fielding inbound inquiries - Pass qualified leads to appropriate sales channel to close into new consignment business - Nurture leads through ongoing follow-up via phone/text/email - Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps What You Bring To The Role Minimum Requirements - High degree of professionalism and excellent phone demeanor - Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences - Strong customer service, problem-solving, and analytical skills - Excellent verbal and written communication skills - Comfortability using software such as G-Suite, Email, SalesForce, CRM - Self-motivation and drive to excel in fast-paced environment - A solutions-focused mentality with a growth mindset - Adaptability and openness to change - Ability to commit to full-time hours (40 hours per week) - Must be able to work one weekend day - shifts offered are: Tuesday-Saturday or Sunday-Thursday Preferred Requirements - Familiarity with the luxury fashion marketplace - Lead qualification experience Compensation, Benefits, + Perks - Hourly base pay + uncapped commission - $800/month commission (at target) - Monthly sales competitions (i.e. cash | prizes | site credit) - Employee Stock Purchase Plan - 401K with Company Match - Medical, Dental & Vision Insurance - Paid Parental Leave - 9 Paid Company Holidays - 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) - Find out more about our Benefits here. The expected hourly rate for this role is $21-$21. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

About SunOpta SunOpta delivers customized supply chain solutions and innovation for top brands, retailers, and foodservice providers across a broad portfolio of beverages, broths, and better-for-you snacks. With over 50 years of expertise, SunOpta fuels customers’ growth with high-quality, sustainability-forward solutions distributed through retail, club, foodservice, and e-commerce channels across North America. Job Summary: SunOpta is seeking a highly motivated, dedicated, and detail-oriented Business Development Manager with a strong hunter sales mindset. In this role, you will be responsible for aggressively identifying and securing new business opportunities with national and regional accounts, while also cultivating and expanding relationships with existing customers across the company. The ideal candidate thrives in a fast-paced, high-growth environment and consistently pursues new markets and customers to drive company growth and market share. This position offers a unique opportunity to make a significant impact on SunOpta’s continued development and expansion. Essential Functions of the Job: - Directly manage key national and regional accounts as they pertain to both new and existing business opportunities. - Key accounts will cover multiple channels (club, grocery, foodservice) and categories (aseptic and better-for-you snacks) as required by business needs. - Leverage a hunter sales approach to proactively seek out and secure new business opportunities, including cold-calling, networking, and building pipelines for future growth. - Lead or support contract negotiations and renewals (based on contract size / complexity), ensuring favorable terms for both the company and the customer - Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and business management to coordinate efforts and deliver seamless customer experiences from inquiry to delivery. - Develop and maintain by-SKU forecasts for revenue and velocity for strategic accounts. - Develop and execute on aggressive sales goals in revenue and margin targets. - Track and share important performance results offering recommendations for future planning to management on a regular basis. - Become an expert in our product portfolio and operations in order to be the main point of contact and provide strategic insight across the portfolio. - Work collaboratively with business management to execute and win bids across the portfolio with assigned customers. - Build and maintain relationships with merchants across key accounts and respective product desks. - Assist in creating category stories for all key accounts across portfolios. - Other tasks, as assigned. Minimum Qualifications: - Bachelor’s degree or equivalent work experience - 5+ years of experience in a selling role in the food and beverage industry with heavy emphasis on business development Minimum Qualifications: - Experience in various go to market solutions (Private Label, co-manufacturing, and branded businesses) Knowledge and Skills: - A strong analytical mindset with an intuitive sense of how to use relationships and data-driven insights to provide customer solutions. - Collaborative mindset with the ability and desire to work with internal teams to achieve results - A proven understanding and track record of solutions selling - Exceptional problem-solving abilities - Ability to manage and execute on multiple priorities. - Ability to adapt to changing operational requirements in pursuit of the sales targets. - Ability to be self-motivated and deliver/produce high quality work with little oversight. - Excellent organizational skills - Strong written and verbal communication skills - Excellent interpersonal skills: ability to interact with all personality types and behaviors; flexibility. - Ability to work effectively in a high-pressure, fast paced environment. - Proficient in Microsoft office suite Additional Considerations: - Travel Expectation: 30- 50% - Location: Eden Prairie, MN (Remote arrangements available) Work Environment/Physical Demands: - Approximately; 95% of the work is performed in an office environment. 5% of work may involve being in the agricultural or manufacturing environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. AN EQUAL OPPORTUNITY EMPLOYER EOE M/W/VET/DISABLED