• Manage Service Delivery & Operational Excellence • Execute HR, PRO, and GRO services for clients such as visa processing, employee registration, insurance issuance, certificate renewals, and residency management. • Maintain exceptional accuracy and timeliness in all assigned tasks and services. • Keep all systems and trackers (ClickUp, internal CRMs, Excel sheets, etc.) updated with at least 95% accuracy. • Execute services through government platforms such as QIWA, GOSI, Muqeem, and Mudad, ensuring compliance and operational efficiency. • Liaise with government entities (MISA, MC, MOFA, Chamber of Commerce, etc.) online and in person when required. • Maintain and enhance documentation, SOPs, and process checklists to ensure consistency, efficiency, and scalability. • Log working hours in relevant tracking systems and maintain an optimal utilization rate. • Ensure all deliverables and updates are recorded systematically for reporting and compliance purposes. • Troubleshoot operational bottlenecks or delays and coordinate solutions within your scope of work. • Stay updated on evolving regulations and adapt workflows accordingly. • Share learnings and updates with peers to foster a culture of continuous improvement.

• Support key HR, administrative, and IT coordination processes • Coordinate onboarding and offboarding processes using established checklists • Maintain employee and contractor records, including internal directories and org charts • Assist with basic employee inquiries and route questions to the appropriate contacts • Track key employee data such as start dates, terminations, and role changes • Review and track state-level communications and escalate when needed • Coordinate payment calculations with the Accounting team • Create and deactivate user accounts based on approved requests • Manage email distribution lists and aliases • Provide basic Tier 1 support, including password resets and access troubleshooting, and escalate issues as needed • Assist with meeting scheduling and administrative coordination • Maintain shared trackers related to onboarding, offboarding, and access logs • Coordinate with internal teams and external vendors to support daily operations • Prepare recurring reports such as open headcounts and departmental headcounts • Maintain accurate and up-to-date operational data

Chatham University welcomes your interest in employment opportunities and encourages you to review open positions. Please note that Chatham does not accept unsolicited applications. Job Title: Adjunct Nursing Faculty Position Reports to: Nursing Program Director Position Summary: Nursing adjunct faculty primarily for the online RN-BSN, MSN, or DNP Program Key Responsibilities: - Teaching online courses as assigned – up to 5 courses per academic year - Grading student assignments and providing student feedback in a timely manner - At minimum, posting weekly updates in the Learning Management System course shell - Establishing and maintaining effective, timely, clear, professional communication with students, faculty, and staff - Working with full-time faculty and course liaisons as needed - Committed to continuous quality improvement Qualifications: - Current unencumbered Pennsylvania professional nursing license, or eligibility for licensure in Pennsylvania - Two degrees in nursing. Doctoral degree required to teach as MSN and DNP level; MSN degree required to teach at RN-BSN level - Online nursing teaching experience preferred Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence. We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention. Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. Chatham University does not discriminate on the basis of race, creed, color, religion, gender, gender identity, gender expression, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, age, national origin, age, disability, genetic information, veteran status, marital or family status, political affiliation, or any other characteristic protected by applicable law.

• Coordinate and manage the end-to-end onboarding process for new employees. • Oversee the offboarding process for departing employees. • Maintain, update, and audit employee records. • Ensure secure management and proper organization of HR files. • Monitor changes in labor laws and ensure compliance of HR policies. • Prepare and submit HR reports as required. • Serve as primary contact for employee inquiries on HR matters. • Collaborate with HRIS and data teams for system enhancements.