• Investigating and settling property and first party claims and third-party claims • Initiate the investigation of new claims • Make liability/coverage decisions • Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate • Manage and oversee the work of outside adjusters, appraisers and experts • Establish contact with the insured and claimant within established protocol • Recognize coverage issues and bring them to the attention of the supervisor • Develop basic understanding of liability and coverage principles • Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation including sending and securing proper documentation • Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods • Summarize and make recommendations for disposition of claims in excess of the individual settlement authority • Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints • Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines • Maintain state license by completing continuing education coursework and/or work towards a claims designation • Handle small claim suits as needed • Other duties as assigned by the claims supervisor

• Responsible for investigating and confirming facts of loss for advanced auto claims • Determines coverage, liability, and damages • Adjusts and negotiates claims within authority • Applies increased experience in Adjuster II level or specialty position • Handles investigation regarding advanced auto claims with exercise of discretion

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Senior Adjuster - Construction Defect PRIMARY PURPOSE: To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Inspects claims and contacts involved parties in a timely manner. - Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves. - Examines insurance policies and other records to determine insurance coverage. - Prepares estimates for cost of repair and/or replacement. - Conducts interviews with claimant and witnesses regarding submitted claim(s). - Negotiates and settles both 1st and 3rd party claims. - Addresses salvage and subrogation as required by the client. - Maintains client relationships to assure repeated business referrals. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. - Supports the organization's quality program(s). - Travels as required. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required. Experience Two (2) years of related experience or equivalent combination of education and experience required. Skills & Knowledge - Strong oral and written communication, including presentation skills - PC literate, including Microsoft Office products - Demonstrated commitment to timely reporting - Strong customer service skills - Strong interpersonal skills - Attention to detail and accuracy - Good time management and organizational skills - Ability to work independently or in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: - Must be able to stand and/or walk for long periods of time. - Must be able to kneel, squat or bend. - Must be able to work outdoors in hot and/or cold weather conditions. - Have the ability to climb, crawl, stoop, kneel, reaching/working overhead - Be able to lift/carry up to 50 pounds - Be able to push/pull up to 100 pounds - Be able to drive up to 4 hours per day. - Must have continual use of manual dexterity. Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Handler The role of the Claims Handler is to provide a quality service to the customers of leading Insurers, which meets or exceeds the Insurer’s expectations and generates the revenue to meet the demands of both Sedgwick’s and the Insurer’s businesses. The Claims Handler will be expected to deliver and perform day-to-day tasks pertinent to the team’s activity with a major focus on Quality, Accuracy, S.L.A’s, Procedures and Process-improvement. The team member will also be expected to provide effective cover and assistance to the Team Leader. Specific responsibilities (including but not limited to) - TPA Team takes full ownership of claim Process for our Clients – FNOL to Claim Payment - Responsible for management of assigned desktop claims & delivery of target - Provide effective and accurate advice to claimants based on a strong working knowledge of policy terms and conditions - Review allocated cases and achieve settlement, within designated personal authority level, in line with established standards, procedures and guidance provided - Manage customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction - Interact with customers directly and liaise with Insurer representatives to ensure the highest level of service and continuous operational efficiency - Maintain and update Personal Development Portfolio - Ensuring that you achieve the minimum insurance standard qualification within the time frame and comply with CPD requirements where appropriate - Successfully contribute to the development and delivery of the Team’s Goals, Objectives and Results Qualifications/skills - Minimum competency requirements APA PL or CIP Qualification desirable - High level of proficiency in Word, Excel, and PowerPoint - Sound numeric skills - High level interpersonal and communication (verbal/written) skills Personal attributes - Sound knowledge of Sedgwick and its operation as a company (desirable but not essential) - Willingness to operate flexible hours - Capacity to work independently and demonstrate initiative - Innovative - Have a full working knowledge of CPC & Central Bank of Ireland Regulatory Requirements - Willingness to work positively within a team environment with strong emphasis on support, flexibility and efficiency - Understand how to organise work and think through how to get things done most efficiently with the ability to perform on their own initiative - Strive to ensure Accuracy and Quality is delivered at all times - Focus on skills development. Take action to improve own and others’ job skills - Must have strong interpersonal and communication skills and be self-motivated, flexible and capable of working to critical deadlines Benefits of working for Sedgwick in Ireland - Bike to Work Scheme - Tax Saver Travel Scheme - Discounted onsite Gym Membership (Dublin 4) - Discounted onsite Montessori (Dublin 4) - EAP – Employee Assistance Programme - Life Cover - PHI – Permanent Health Insurance - Exams & Professional Membership Fees - Professional and personal development opportunities Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role is subject to the Minimum Competency Code (MCC) as set out by the CBI. This code sets out the minimum professional standard for any person providing certain financial services, in particular when dealing with consumers. This role is classified as a Controlled function (CF5, CF6) and is subject to Fitness and Probity Standards, including the requirements outlined in the Individual Accountability Framework Act 2023. Successful candidates will receive training in relation to all regulatory requirements applicable to them. Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.