Role Description Love live sessions? Calm under pressure? Great with technology? We’ve got a remote role that plays to your strengths! We are building a talent pipeline of casual, part-time Training Support Representatives who have the flexibility to step in as needed to support our 1-to-3-day training programs. The ideal candidate will be quick-thinking, technically savvy (especially with Zoom), calm, and reliable. As a Training Support Rep, you won’t be front and center, but you will be essential at ensuring our virtual programs are running like clockwork. This role is ideal for individuals seeking flexible, supplemental work rather than a guaranteed set of hours. Program assignments are scheduled based on business demand, with full-time resources prioritized. Further details regarding work schedule are provided in the "Additional Information" section below. Key Responsibilities - Technical Support & Troubleshooting - Set up and test virtual platforms (Zoom, Teams, LMS) prior to sessions. - Monitor and manage breakout rooms, screen sharing, polls, and engagement tools during live programs. - Troubleshoot participant connectivity and audio/video issues in real time. - Coordinate with IT or vendors for escalated technical problems. - Program Operations - Confirm attendance and ensure sessions stay on schedule. - Share knowledge check links, track results, and flag issues to the Executive Instructor. - Manage end-of-day communications and post-session content distribution. - Assist with uploading materials, permissions, and pre-session tech setup. - Instructor Support - Act as the Executive Instructor’s technical partner during sessions. - Handle behind-the-scenes logistics so the instructor can focus on delivery. - Maintain calm and professionalism under pressure. - Participant Assistance - Provide real-time support for technical challenges without disrupting the flow of the session. - Communicate troubleshooting steps clearly and professionally. Qualifications - Experience using and troubleshooting virtual platforms including Zoom, Teams, Webex, etc. - Prior experience in virtual training support or technical customer service strongly preferred. - Excellent problem-solving and multitasking skills under time pressure. - Clear, professional communication style. - Reliable internet connection and quiet home office setup. Additional Information - Time Commitment & Scheduling - No guaranteed minimum hours. - Programs run weekdays during the day, evenings, and occasional weekends. - Estimated volume: - Off season (May–August): approximately 1 program per month. - Peak season (September–April): up to 2–3 programs per month. - Candidates must be comfortable with short-term, program-based assignments. - Training & Onboarding - Selected candidates will complete a 4 week paid training and onboarding period to ensure readiness to independently support programs. - Must be able to commit to a 9am-5pm schedule for the first 4 weeks to complete onboarding/training. - Travel Requirements - This role may require up to 10% travel for on-site program support (all expenses paid), but most support will be for virtual programs. - Work Location - This is a remote role in Canada, with a strong preference for Eastern Time Zone. - Compensation - $25-30/hr CAD is the projected hourly rate.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens. Summary of Position: Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, we are partnering with over a thousand clients to serve hundreds of thousands (soon millions!) of people living with chronic conditions every day. Teladoc Health offers a whole person virtual care platform that empowers all people everywhere to live their healthiest lives by transforming the healthcare experience, from acute and primary care to chronic care, mental health, and specialty care. Our team of data scientists aggregate and interpret substantial amounts of health data and information to create actionable, personalized, and timely health signals for our members. This approach delivers better clinical and financial outcomes while creating a different and better healthcare experience for people everywhere. The Expert Coach is responsible for providing support for whole person 1:1 coaching. The purpose of coaching and education provided is to drive behavior changes that positively impact clinical outcomes and overall health status within the member’s program and beyond, to foster and develop positive relationships with members, and to provide an excellent member experience. Responsibilities: - Empowers members to be able to effectively self-manage their own chronic condition. - Assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach in such a way that drives behavior changes which positively impacts clinical outcomes and overall health status. - Coaching approach is congruent with Motivational Interviewing for a member centered approach. - Attend mandated meetings and complete trainings online and/or in person when required. - Follow scheduling best practices to meet appropriate coaching utilization and meet member needs. - Actively participates in process improvement with a positive attitude and solution-focused mindset. - Provides support to other coaches who have less experience by way of formal or informal mentoring, offering feedback and answering questions. - Support content development (including but not limited to education handouts, videos, podcasts, and client facing presentations) as requested. - Stay updated on clinical best practices for whole-person coaching; shares clinical expertise/knowledge across team and company as needed. - If coaching specifically in the Diabetes Management (DM) product: - Utilize CDCES knowledge to autonomously provide 1:1 diabetes education and coaching sessions based on the ADCES 7 Self-Care Behaviors, including other clinically relevant and evidence-based recommendations. - Stay up to date on clinical best practices for diabetes management. - Facilitate live diabetes focused Learning Events for group coaching as needed. - If coaching specifically in the MH product: - Utilize NBC-HWC or ICF credentialing knowledge to provide 1:1 mental health coaching sessions based on Teladoc Health’s evidence-based mental health coaching protocol inclusive of theories from the Unified Protocol for Emotional Disorders, Cognitive Behavioral Therapy and Dialectical Behavior Therapy. - Provide asynchronous text-based support to members and help them engage in our Digital Mental Health Platform. - May have up to 30% of time allocated to liaison, project, or cross-functional responsibilities as needed by the business and approved by direct manager/lead. - Secondary responsibilities include: - Provide real time response and support for wirelessly enabled monitoring device on a 24/7/365 rotating basis as indicated. - Focus on serving members efficiently and effectively to achieve the best outcomes possible. - Refer members for support and education for other conditions as needed based on clinical care guidelines including the ADA Standards of Medical Care in Diabetes, AHA Hypertension Clinical Guidelines and CDC DPP Lifestyle Management guidelines. - Actively engage with members via a variety of communication tools including telephone, email, text, virtual application, and 1:1 coaching session to provide feedback and support, answer questions, share resources, and hold members accountable to their goals. The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities: None Qualifications Required for Position: - Must possess and maintain the NBC-HWC certification or ICF coach. Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification. - Up to date with the required CEU’s to maintain NBC-HWC or ICF - Minimum of a bachelor’s degree - If coaching in the Diabetes product, must possess and maintain certification as a Certified Diabetes Care and Education Specialist (CDCES). Assumes responsibility for professional development and continuing education to maintain knowledge, skills, and professional certification. - Up to date with the required 75 CEU’s in 5 years to maintain CDCES certification. - Effectively applies evidence-based principles to enhance coaching practice. - Seeks out and reviews research findings in application to practice. - Ability to interpret and incorporate the ADCES 7 DSME/T education model into practice specifically focusing on behaviors essential for improving health and quality of life of the member with diabetes.  - Possess a strong background knowledge behind the science and latest treatment options for managing diabetes. - If coaching in the DPP product, must possess the CDC Lifestyle Certification. - Has at least 3 years of professional experience in the healthcare field. - Provides quality member education and coaching. - Empowers members to be able to effectively self-manage their own chronic condition. - Able to assess and identify individual member’s needs such as skills, knowledge, barriers, and motivation to appropriately educate/coach to drive behavior changes that positively impact clinical outcomes and overall health status. - Conveys enthusiasm and positive energy during member interactions. - Coaching approach is congruent with Motivational Interviewing for a member centered approach. - Possess excellent written and verbal communication skills. - Ability to communicate with members empathetically and according to the Teladoc culture. - Ability to establish rapid member rapport via telephonic and written interactions. - Documents consistently and to the standards set by Teladoc using EMR. - Possess exceptional time management and organizational skills. - Passionate about changing people’s lives and willing to go the extra mile to help members be successful. - Possess excellent customer service skills to provide a consistently high-quality member experience. - Ability to deliver high quality, engaging educational presentations on health and wellness issues. - Display confidence, assertiveness and flexibility. Must be a self-starter that considers the day-to-day operations of this role as well as the business goals to provide an excellent experience for members. - Creative, dedicated and determined in helping members achieve their goals. - Adaptable, innovative, and embraces teamwork and change. - Knowledge in behavior change and habit formation. - Comfortable working with but not limited to MS word, Excel, PowerPoint, Outlook 365, Microsoft Teams, SharePoint, OneDrive, Salesforce and Learning and employee engagement platforms. - Maintains compliance with Federal, State and local regulations pertaining to training, FDA Quality System Regulation (cGMP), ISO 13485, Canadian Medical Device Regulation (CMDR), In Vitro Diagnostic Directive (IVDD), and Medical Device Directive (MDD) and HIPAA. Also desirable: - Advanced degree in health-related (Behavior, Nutrition, Exercise) field. - Bilingual Spanish/English desirable but not required. Work Environment ☐ Office ☒ Remote ☐ Hybrid (Office & Remote) Travel: ≤10% Travel percentage reflects an estimate and is subject to change dependent on business needs. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy. About Us Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence. Job Description Acknowledgment This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me. The base salary range for this position is $XX -XX/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? - Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. - Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. - Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day. - Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. - Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. - Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Für den freiberuflichen Einsatz oder in Festanstellung im geförderten Bildungsbereich suchen wir ab sofort Dozenten/Trainer (m/w/x) für Präsenzunterricht (in der Region Rhein-Neckar) oder für Onlineunterricht. Aufgaben IT-Trainings zu den folgenden Themenschwerpunkten: - Ausstattung eines IT-Arbeitsplatzes (Hard- und Software) - Einführung in die Netzwerktechnik (Netzwerktopologien, Netzwerkkomponenten, Kopplungsgeräte, Protokolle, OSI-Schichtenmodelle) - Servergrundlagen, Aktuelle Server- und Clientbetriebssysteme (Windows, Linux) - Virtualisierung, Cloud-Computing - PowerShell - IT-Sicherheit (Angriffsformen, Firewalls, DMZ, Verschlüsselung, VPN, Virenschutz und -beseitigung) - Datenschutz (DSGVO) und Datensicherheit - Prüfungsvorbereitung Qualifikation - Unterrichtserfahrung in der Erwachsenenbildung (Nachweis erforderlich), idealerweise im geförderten Bildungsbereich. - Ausbildungseignungsprüfung der IHK (AEVO), oder die Bereitschaft einen solchen Nachweis noch zu erbringen. - Abgeschlossene Berufsausbildung in der IT oder abgeschlossenes Informatikstudium oder vergleichbare Ausbildung - Aktuelle Herstellerzertifizierungen, z. B. Microsoft Azure (AZ 104) oder Linux Essentials Benefits - Frühzeitige Auftragsplanung und die Möglichkeit zur langfristigen Zusammenarbeit - Schulungsmöglichkeiten Online und/oder in Präsenz - Bereitstellung von Unterrichtsinhalten - Faire Honorare - Professionelle Unterstützung bei fachlichen und methodisch-didaktischen Fragen Wir sind die GFN – ein Weiterbildungsunternehmen mit Schwerpunkt in den IT-Berufen – und suchen Dozenten (m/w/x) für unsere Online- und/oder Präsenzschulungen. Wir sind das Team: Motiviert, engagiert und weltverbessernd. Und wir haben Lust mit Dir zusammenzuarbeiten! Du hast Fragen - dann schreibe uns gerne eine Mail oder bewirb Dich direkt, dann klären wir alle offenen Fragen. GFN-ID: 60_001_25

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role Must-Haves Nice-to-Haves Our Role - Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too. - Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. - Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing. - Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work. - Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered. - Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits. - Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution. Compensation The base salary range for this role is displayed below—starting salaries will typically fall near the middle of this range. We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. Base Salary Range $40,000—$67,000 USD Inclusion at Hudl Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you. Privacy Policy Hudl Applicant and Candidate Privacy Policy