Mercier Consultancy MD is currently seeking a dedicated Croatian Travel Agent to work with Booking.com clients from Greece. This role offers paid relocation to Greece, providing the opportunity to live and work in a vibrant environment while delivering top-tier travel assistance. You will be responsible for supporting Croatian-speaking clients in their booking needs and ensuring an excellent customer experience. Key Responsibilities - Serve as a customer service expert for Croatian-speaking clients using Booking.com services via phone, email, and chat. - Assist clients with booking accommodations, travel plans, and related services while offering tailored travel advice. - Efficiently resolve client inquiries, concerns, and complaints to maintain high satisfaction. - Ensure accurate documentation of client interactions in CRM systems. - Keep updated with Booking.com’s offerings, travel trends, and destination information to provide informed support. - Collaborate with internal teams to improve service quality and customer satisfaction.

Mercier Consultancy MD is currently seeking a dedicated Croatian Travel Agent to work with Booking.com clients from Greece. This role offers paid relocation to Greece, providing the opportunity to live and work in a vibrant environment while delivering top-tier travel assistance. You will be responsible for supporting Croatian-speaking clients in their booking needs and ensuring an excellent customer experience. Key Responsibilities - Serve as a customer service expert for Croatian-speaking clients using Booking.com services via phone, email, and chat. - Assist clients with booking accommodations, travel plans, and related services while offering tailored travel advice. - Efficiently resolve client inquiries, concerns, and complaints to maintain high satisfaction. - Ensure accurate documentation of client interactions in CRM systems. - Keep updated with Booking.com’s offerings, travel trends, and destination information to provide informed support. - Collaborate with internal teams to improve service quality and customer satisfaction.

• Monitor and respond to client emails at lightning speed. • Provide support to the Rise25 team. • Answer and filter emails and manage incoming support tickets. • Coordinate appointments via Google Calendar. • Organize documents in Google Drive and create Google spreadsheets. • Assist the episode production team as needed.

Bnberry is seeking a motivated and customer-driven Customer Service Representative to join our dedicated team. In this role, you will be the frontline support for our clients, ensuring that their inquiries and concerns are addressed promptly and effectively. Your primary responsibility will be to provide exceptional service and help enhance customer satisfaction, tying directly into our mission of transforming the Hospitality industry through innovative technology. Key Responsibilities: - Respond to customer inquiries through various channels including phone, email, and chat. - Assist clients with booking issues, inquiries about services, and other client concerns. - Maintain a deep understanding of Bnberry's products and services to provide accurate information to customers. - Document customer interactions, feedback, and any necessary follow-up actions in the CRM system. - Collaborate with internal teams to resolve client issues and ensure a seamless customer experience. - Provide feedback and insights from clients to help improve products and services. - Participate in training sessions to keep up to date with product offerings and customer service best practices.