We’re hiring Customer Relations Associate in Denham Springs, LA (70726)! Help families protect their future with supplemental benefits while enjoying remote flexibility and growth Join Our Growing Team as a Benefits Representative – No Experience Required! Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Benefits Representative We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. What You’ll Do: - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. What We’re Looking For: - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Preferred (but not required): - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day. Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative. Insurance Producer jobs in Denham springs, LA (70726) – Apply today for remote insurance roles offering training, advancement, and high earning potential.

Support Services Technician I (Tier 1) – PEAKE Technology Partners About the Role PEAKE Technology Partners is seeking a motivated and service-driven Support Services Technician I to serve as the first point of contact for our clients, primarily healthcare organizations across the United States. In this role, you will operate within a structured, SLA-driven Managed Services environment, delivering timely, high-quality technical support while ensuring exceptional client experience. You will be responsible for resolving common IT issues, maintaining accurate documentation, and contributing to a predictable, high-performing service desk operation. This is an ideal role for someone who thrives in a fast-paced environment, values accountability, and is passionate about delivering reliable, client-focused support. What You’ll Do - Provide front-line technical support via phone, email, portal, and remote tools within defined SLA targets - Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and core business applications related to Health Care systems - Accurately log, categorize, and document all service requests in ConnectWise - Perform common service desk tasks including account provisioning, password resets, and access management - Diagnose issues efficiently and drive resolution or escalation based on priority and impact - Adhere to defined SLA response and resolution targets based on ticket priority (P1–P4) - Maintain clear, professional, and empathetic communication with clients throughout the ticket lifecycle - Escalate complex or high-impact issues to Tier 2 or specialized teams as appropriate - Contribute knowledge base articles and support knowledge-centered service practices - Follow up on tickets to ensure full resolution and a positive customer experience - Support adherence to HIPAA, security, and compliance standards in all interactions What Makes Someone Successful at PEAKE At PEAKE, success is defined by both performance and alignment to our core values: - Competence – You take ownership of your work, continuously improve your technical skills, and deliver high-quality outcomes - Persistence – You remain solution-focused, work through challenges, and follow issues through to resolution - Supportiveness – You communicate with empathy, build trust with clients, and contribute to a collaborative team environment You also thrive in a metric-driven environment, where performance is measured, tracked, and improved over time. Qualifications - High school diploma required, Associate’s or bachelor’s degree in IT or related field preferred - 6+ months of IT support experience (service desk or help desk environment preferred) (MSP highly preferred) - Working knowledge of Windows, macOS, and Microsoft 365 environments - Basic understanding of networking concepts (DNS, DHCP, VPN) - Strong troubleshooting skills and technical aptitude - Excellent verbal and written communication skills - Customer-service mindset with patience, professionalism, and accountability - Familiarity with ITSM/ITIL concepts and ticketing systems (preferred) - Ability to work within structured processes and meet performance expectations Preferred (Not Required) Certifications - CompTIA A+ - CompTIA Network+ - CompTIA Security+ - Microsoft Fundamentals (MS-900, AZ-900, etc.) - ITIL Foundation How We Measure Success Performance in this role is measured through key service desk metrics aligned to PEAKE’s operational standards, including: - SLA Response and Resolution Compliance (target ≥95%) - First Contact Resolution (FCR) rate (target 70–85%) - Mean Time to Resolution (MTTR) by priority - Ticket quality and documentation accuracy - Ticket volume and productivity (tickets closed per day) - Customer Satisfaction (CSAT ≥ 90%) - Low ticket re-opened and escalation rates Success in this role means delivering fast, accurate, and professional support while contributing to a stable, scalable, and high-performing service desk. Why PEAKE At PEAKE, you’ll be part of a team focused on building a modern, scalable MSP support organization that prioritizes: - Predictable service delivery - Continuous improvement - Strong team culture - Exceptional client experience

Join our growing team in Hamilton, Ohio, where you’ll build lasting client relationships, provide tailored solutions, and grow your career in a supportive environment Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: - 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value. - 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools. - ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication. - 🤝 A helper – You’re patient and understanding, committed to creating positive interactions. - 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity. - 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: - Serve as the first point of contact for customer support (primarily via email, phone, and live chat). - Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey. - Update and maintain accurate support documentation and FAQs. - Collect and route customer feedback for internal improvement. - Demonstrate perseverance and empathy in resolving client concerns. - Learn continuously and share your knowledge with teammates. What We’re Looking For: - Excellent written and verbal communication skills. - Commitment to working hard to grow. - A customer-first mindset with a strong desire to assist others. - Previous customer service or soft sales experience is a plus. - Comfort with live chat, email communication, and CRM platforms. - Ability to learn quickly, stay organized, and handle multiple priorities. - A positive attitude and a growth mindset – we value coach ability over perfection! 🎯 Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit. What We Offer: - 💵 Weekly pay plus performance-based bonuses - 🩺 Health, life, and retirement benefits - 🚀 Merit-based promotions and opportunities for advancement into leadership roles - 🤝 A supportive, team-oriented culture that values your growth Ready to make a real impact while building a long-term career? Apply today to join a team that values passion, purpose, and people! Customer Relations jobs in Hamilton, OH – Apply now to join a top company offering career growth, remote flexibility, and excellent earning potential.

We’re hiring in Omaha, NE! Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Customer Relations Associate We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. Responsibilities: - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. Qualifications: - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Preferred (but not required): - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day. - Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative. Customer Relations jobs in Omaha, NE – Apply now for remote or hybrid roles with high earning potential and long-term career growth.