Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: Virtual What's in it for you A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Our team—including BrainBox AI, Nuvolo, and more—combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world. The Senior Solution Consultant is a consulting role responsible for working closely with the Account Executives, Customer Success Managers and other members of the Sales and Client Experience teams to position and demonstrate Nuvolo’s Connected Workplace solutions to strategic prospects and customers. Additionally, this role is expected to collaborate within the Solution Consulting team and with other areas of the business. What you will do - Working alongside Account Executives and other members of the Sales team to understand and identify a prospect’s pain points, challenges, and business objectives. - Working alongside Customer Success Managers and other members of the Client Experience team to understand and identify a customer’s pain points, challenges, and business objectives. - Technical analysis of prospect/customer’s needs, alignment to best practices and determination of best fit product offering to meet the prospect/customer needs. - Clearly articulate the value of Nuvolo’s Connected Workplace solutions and effectively position Nuvolo’s Connected Workplace solutions. - Demonstrating Nuvolo's Connected Workplace solutions to prospects/customers in a way that is specific to their needs and business objectives. - Configuration of the application to better suit a prospect/customer’s needs and business goals. - Become an expert in Nuvolo’s Connected Workplace solutions and the ServiceNow platform to ensure prospects/customers understand the full capabilities of our product solution. - Assist Account Executives and other members of the Sales team deliver quotes and scope of work documents. - Staying current on most recent/upcoming product enhancements and how they apply to industry challenges. - Sharing product and industry insight with peers, colleagues and partners. - Supporting technical and functional responses to Request for Information/Qualification/Proposal when needed. - Supporting Proof of Concept/Proof of Value as needed; and · Support Marketing and thought leadership initiatives such as representing Nuvolo at tradeshows, webinars, conferences, executive briefings and industry events. - Support Marketing, Product and Innovation by providing product expertise and materials to our customers and prospects, as well as providing insights from the field. What you will bring - 2+ years of ServiceNow experience. - 2+ years of experience in facilities management, asset management, IWMS, EAM, CAFM, or CMMS software, or 2+ years of experience in presales and multiple years of experience in an industry of focus for Nuvolo. - Exceptional communication and presentation skills. - An ability to discuss complex solutions and explain them in a way that is easy to understand. - Possess critical thinking abilities. - Experience as a Consultant or working for a software provider preferred. Annual Base Salary Range or Hourly Base Pay Range: $112,986.66 - $157,569.99Compensation Type: SalaryIncentive Eligible: YesSales Commission Eligible: No Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

• The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. • This position will help prepare end users for the new EHR through on site support utilizing change management and training tools. • You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live. • Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives. • This position will be instrumental in supporting training, change management, go-live, and sustainment activities. • The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. • Support change management implementation and execute the overarching change management strategy • Deliver change management communication to inform the organization of the OCM program and upcoming organizational change • Provide insight and manage coordinated change impacts across the impacted organizations /personas • Support pre-go-live activities including training and adoption events • Guide client conversations towards effective outcomes • Educate business partners about the value of change management and engage the community of change practitioners across the organization • Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live • Work with clients and team to identify opportunities for improvement • Develop slide decks / presentations • Collaborate with stakeholders to track progress on initiatives and workstreams

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE! Did you know that Accenture is leading the digital transformation in the World? Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide. Offer · Career development according to your profile and interests. · Work in one of the best companies and feel proud. · Access to an innovative methodology and tools. · Direct contact with experts worldwide. · Use of work schemes and cutting-edge technologies. · Constant training. · Work environment based on teamwork and collaboration. · Participation in International Projects 🚀 Responsibilities - Advise on platform selection, architecture decisions, and technology cost optimization - Design and implement industry-leading technology assets tailored to business needs - Act as a Subject Matter Expert (SME) in Salesforce Service Cloud and platform strategy - Collaborate with cross-functional teams to ensure effective delivery and alignment - Take ownership of team decisions and contribute to key strategic initiatives - Analyze complex challenges and recommend actionable strategies to optimize platform performance - Partner with stakeholders to influence outcomes and elevate quality standards - Support team growth by sharing knowledge and best practices ✅ Requirements (Must Have) - +3 years of experience in enterprise platform consulting, advisory, or related roles - Advanced proficiency in Salesforce Service Cloud - Ability to collaborate with cross-functional and global teams - Strong analytical and problem-solving skills - Advanced conversational English (required for stakeholder interaction) - Experience contributing to strategic decision-making ⭐ Nice to Have - Experience in large-scale digital or enterprise transformations - Knowledge of process improvement methodologies (Lean, Agile, etc.) - Experience developing reusable technology assets or accelerators #LI-LATAM About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.

Role Description The Travel Consultant, ERM is responsible for accurately and efficiently handling incoming contacts requests via multiple channels (i.e. phone, email, etc.) and handling additional duties as assigned within a global, multi-regional setup. You will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including providing travel details and up-selling of related products. You will provide exceptional service which exceeds client expectations and effectively manage and control all facets of travel arrangements, as requested by our clients. - Search and confirm travel reservations for the customer - Have hands-on involvement in crew movements, rotation, and disruption handling - Provide the customer with the required industry information, such as low fares, exchange costs, penalties, and visa information - Respond to the customer promptly and provide the customer with your undivided attention - Willingly offer assistance to team members within and across teams - Meet individual and team goals Qualifications - Proven experience in ERM, marine, offshore, or crew travel environments - Hands-on expertise managing crew movements, rotations, and disruption handling - Strong attention to detail with the ability to perform accurately under pressure - Comfortable working in a fast-paced, 24/7 service environment - Demonstrated ability to collaborate effectively within a global, multi-regional operations setup - Relevant skills in GDS Amadeus - Strong verbal and written communication skills in English - Demonstrated understanding of customer servicing excellence - Solid working knowledge of the travel industry, policies, procedures, and processes Benefits - Flexible working hours and work-from-home or remote opportunities - Opportunities to grow your skillset and career - Generous vacation days so you can rest and recharge - A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools - Travel industry professional perks and discounts - An inclusive work environment where diversity is celebrated Company Description BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. Get to know us by reading our blog and checking out our social media: - Blog - LinkedIn - Instagram - Facebook