Are you looking for an exciting challenge... A change in pace using your Rad Tech expertise to demo and train others? Due to our growth, PaxeraHealth Corp. now has a need for someone with Radiology Technologist experience to join our talented team of individuals as Clinical Applications Specialist. We seek a talented and qualified professional who will embrace our culture of excellence, service and integrity. This person will perform perform pre/post-sales presentations, training and support of our PACS/medical imaging software to our clients in the USA region. PaxeraHealth, a pioneer in innovative enterprise imaging solutions, is making waves around the globe with its cutting-edge technologies focused on AI Assisted Diagnostic Imaging Reading and Generative AI. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth is shaping the industry and transforming technologies so radiologists and clinicians improve care and drive results. Join PaxeraHealth now and work for a a global leader as we are growing rapidly in the USA. The position is a remote position for a company located in Newton, MA, and requires someone who is energetic, willing to learn and wants to be involved in a fast paced and exciting environment. We offer on the job training, and a respectful, friendly work environment in a growing company! RESPONSIBILITIES: - Serve as a software expert to clients and internal team members. - Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site. - Create presentations, videos and other training materials as required for webinars, workshops and training sessions. - Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software. - Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables. - Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools. - Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows. - Work together with technical teams and user groups to solve clients’ problems with available technology including hardware, software, databases and peripherals. QUALIFICATIONS: - Experience as a radiology technologist or in similar clinical role. A deep understanding of medical imaging and the challenges faced by professionals in this industry. - A Bachelor’s degree in Radiology, Biomedical Engineering or similar field is required. - Strong presentation skills with sales ability - Ability to absorb and convey highly technical information. - A hands-on and customer-centric approach. - Must be able to travel to demonstrate to clients and to trade shows on occasion. - Good time management skills and ability to prioritize tasks. - Ability to work as part of a team. - Proficient in Microsoft Office Suite and information technology. - Must be able to pass a drug test, criminal background check, possess a valid driver’s license and acceptable driving record. What We Offer in Return: - A Competitive Wage/Salary! - Working for a rapidly growing company in the dynamic healthcare technology field! - Benefits to include: - Company Health, vision and Dental insurance - Paid Holidays, vacation, sick time and personal days. - Work with an outstanding and dedicated team of professionals who are committed to our company’s growth - Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation

Are you looking for an exciting challenge... A change in pace using your Rad Tech expertise to demo and train others? Due to our growth, PaxeraHealth Corp. now has a need for someone with Radiology Technologist experience to join our talented team of individuals as Clinical Applications Specialist. We seek a talented and qualified professional who will embrace our culture of excellence, service and integrity. This person will perform perform pre/post-sales presentations, training and support of our PACS/medical imaging software to our clients in the USA region. PaxeraHealth, a pioneer in innovative enterprise imaging solutions, is making waves around the globe with its cutting-edge technologies focused on AI Assisted Diagnostic Imaging Reading and Generative AI. As a developer of technologies that help manage millions of medical images every year, PaxeraHealth is shaping the industry and transforming technologies so radiologists and clinicians improve care and drive results. Join PaxeraHealth now and work for a a global leader as we are growing rapidly in the USA. The position is a remote position for someone located in CANADA to work for a company located in Newton, MA, and requires someone who is energetic, willing to learn and wants to be involved in a fast paced and exciting environment. We offer on the job training, and a respectful, friendly work environment in a growing company! RESPONSIBILITIES: - Serve as a software expert to clients and internal team members. - Conduct webinars and workshops to demonstrate and provide technical expertise, support and training to clients as it relates to PaxeraHealth applications remotely and on-site. - Create presentations, videos and other training materials as required for webinars, workshops and training sessions. - Interfaces between clients/potential clients and company development team, skillfully forwarding pertinent suggestions and ideas to development for inclusion in future enhancements of software. - Participate in the product development process. (As Application Specialist, you will gain unique insight into the needs and issues facing clients which is knowledge that is part of the important feedback loop to the product management and quality assurance teams identifying product gaps and ensuring high quality deliverables. - Develop and manage software documentation and technical support content including user manuals video-based tutorials and training tools. - Attend conferences and exhibitions, meet with clients and demonstrate PaxeraHealth medical imaging solutions. Help with the product setup process as well as provide product presentations to customers and visitors during trade shows. - Work together with technical teams and user groups to solve clients’ problems with available technology including hardware, software, databases and peripherals. QUALIFICATIONS: - Experience as a radiology technologist or in similar clinical role. A deep understanding of medical imaging and the challenges faced by professionals in this industry. - A Bachelor’s degree in Radiology, Biomedical Engineering or similar field is required. - Strong presentation skills with sales ability - Ability to absorb and convey highly technical information. - A hands-on and customer-centric approach. - Must be able to travel to demonstrate to clients and to trade shows on occasion. - Good time management skills and ability to prioritize tasks. - Ability to work as part of a team. - Proficient in Microsoft Office Suite and information technology. - Must be able to pass a drug test, criminal background check, possess a valid driver’s license and acceptable driving record. What We Offer in Return: - A Competitive Wage/Salary! - Working for a rapidly growing company in the dynamic healthcare technology field! - Benefits to include: - Company Health, vision and Dental insurance - Paid Holidays, vacation, sick time and personal days. - Work with an outstanding and dedicated team of professionals who are committed to our company’s growth - Work for a company whose values include: Integrity, Hard Work, Exceptional Service and Innovation

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You’ll Do As a Customer Success Manager, you’ll be the trusted advisor guiding educators and administrators to achieve their goals with Edmentum solutions. You’ll lead impactful implementations, foster strong relationships, and ensure every customer experience drives meaningful student success. In this role you will: - Champion customer success from onboarding through renewal, ensuring seamless adoption and measurable outcomes. - Build deep partnerships with district leaders and educators to promote engagement and awareness. - Analyze data to uncover insights and craft strategies that maximize student learning impact. - Collaborate with internal teams to secure renewals and identify growth opportunities. - Advocate for customers by sharing feedback that shapes future products and services. Who You Are - You have a bachelor’s degree and 5+ years of experience in education technology or customer success. - You are passionate about improving education and driving positive change. - You have strong communication skills and can engage effectively at all levels of a district. - You are skilled in analyzing data and making strategic recommendations. - You have a deep understanding of curriculum, instruction, and educational trends. - You are proactive, adaptable, and thrive in a fast-paced environment. - You are collaborative and committed to fostering inclusion. - You are willing to travel up to 65%. - You are willing to take on evolving responsibilities based on business needs. Job Application Deadline: May 5, 2026 Pay range for this role: $80,000—$90,000 USD At Edmentum, we are committed to pay transparency. The salary range provided reflects market research, the responsibilities of the role, and alignment with our compensation principles. Actual compensation will be determined based on multiple factors, including, but not limited to, relevant experience and skill sets. All compensation decisions are individualized and based on the specific circumstances of each candidate. We also offer a comprehensive benefits package to support your overall well-being and work-life balance. This includes medical, dental, and vision insurance with various plan options, a 401(k) retirement plan with company matching, and a flexible Time Away Program along with 10 paid holidays, 2 floating holidays, 1 wellness day, and a winter office closure at the end of December. Additionally, we provide resources to promote wellness, ensuring you have the support you need both professionally and personally. Our goal is to provide a benefits package that helps you thrive in all aspects of life. Edmentum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, status as a disabled, recently separated, Armed Forces service medal or other protected veteran (“covered veteran”), marital status, status regarding public assistance, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We are dedicated to meeting the needs of individuals with disabilities and to creating an environment that supports our employees' physical and mental health. If you are a qualified individual with a disability or a covered veteran and need a reasonable accommodation to complete any part of the application process, please contact recruiting@edmentum.com. As part of our hiring process, we may use AI-powered tools to support our HR team in reviewing, screening, and managing applications. These tools aim to improve efficiency, consistency, and fairness, but final decisions are made by our people. Applicants' personal information (e.g., resume, cover letter, qualifications, and application responses) may be processed by third-party AI tools for tasks like resume parsing, skills matching, candidate ranking, and interview scheduling. Edmentum’s notice regarding the collection of personal information from interested candidates is available here

On-Target Earnings: $60,000 - $70,000 Location: Remote About Martell Group The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI. Founded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too. Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for. Why you shouldn't work here – Radical Transparency from our CEO About the Role As a Customer Success Manager, you’ll be the trusted partner helping creators, coaches, and sellers extract real value from our AI-powered CRM. You’ll guide customers through onboarding, increase adoption, and proactively ensure they succeed, and stay. This role is fully remote in Canada. If you’re obsessed with helping users win and want to be part of a fast-scaling product built for the future of sales, this is for you. What you'll do Daily Responsibilities - Welcome new customers and schedule onboarding/activation calls within 24 hours of signup. - Monitor usage dashboards daily and reach out to customers who have been inactive for more than 3 days (reactivation outreach completed by 1PM). - Respond to all customer questions and support requests within 24 business hours. For urgent issues, respond or acknowledge within 2 business hours. - Capture questions, trends, and best practices in the knowledge base (minimum of 1 meaningful entry per day). - Record all customer communication notes and updates in the CRM before the end of each business day. Weekly Responsibilities - Conduct proactive activation check-ins with all assigned customers (goal: every customer is touched at least once weekly). - Ensure all new customers have completed Autopilot setup or have a scheduled setup session (no customer remains unscheduled for longer than 5 days). - Follow up with any customers who have not booked their onboarding and drive them to schedule. - Publish a weekly internal status report summarizing wins, risks, blockers, and next steps every Friday by 3 PM. - Review customer progress and adherence and identify where coaching, guidance, or intervention is needed. Monthly Responsibilities - Review the full customer book and identify expansion opportunities, testimonial opportunities, and accounts that need support. - Update onboarding playbooks, support scripts, and knowledge base entries based on new learnings. - Meet with product/ops monthly to discuss recurring friction patterns or feature opportunities. - Generate at least two client success stories or testimonials per month. What You Bring Required - 2+ years in customer success, account management, or client experience (ideally in B2B SaaS) - Strong communication skills, you can simplify the complex and teach with clarity - Data-driven: you understand how to track metrics like usage, churn, and LTV - Self-motivated and able to manage your own projects in a remote environment - Empathy for creators and small teams and excitement about helping them grow Preferred - Experience supporting SaaS tools in the CRM, AI, or sales automation space - Familiarity with tools like Intercom, Google Docs, GoHighLevel and Slack - Prior experience in a startup or fast-paced growth environment - Bonus: experience working with creators, solopreneurs, or coaching businesses