Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required. Duties and Responsibilities: - Effectively manage and process a full pipeline of mortgage loan files - Evaluate loan files for regulatory compliance and completeness - Accurately review and input pertinent loan data into operational systems - Order supplementary vendor products, such as title reports and property appraisals - Obtain required underwriting conditions from loan officer and/or loan applicant(s) - Utilize FHA Connection to update loan data as needed - Communicate pipeline and file status to retail sales channels and management - Work closely with all operational departments to establish productive and efficient workflows - Complete required checklists and worksheets Experience and Education: - Minimum 2 years in reverse mortgage loan processing required - Bachelor’s degree preferred, but not required - Excellent computer skills with the ability to learn new systems - Knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time sensitive industry The hourly rate for this position is $24-30 per hour. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote

Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required. Duties and Responsibilities: - Effectively manage and process a full pipeline of mortgage loan files - Evaluate loan files for regulatory compliance and completeness - Accurately review and input pertinent loan data into operational systems - Order supplementary vendor products, such as title reports and property appraisals - Obtain required underwriting conditions from loan officer and/or loan applicant(s) - Utilize FHA Connection to update loan data as needed - Communicate pipeline and file status to retail sales channels and management - Work closely with all operational departments to establish productive and efficient workflows - Complete required checklists and worksheets Experience and Education: - Minimum 2 years in reverse mortgage loan processing required - Bachelor’s degree preferred, but not required - Excellent computer skills with the ability to learn new systems - Knowledge of MS Office products - Strong customer service and time management skills a must - Highly motivated and determined to succeed in a competitive, time sensitive industry The hourly rate for this position is $24-30 per hour. Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: - Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service. - Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. - 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) - Multiple PPO Medical Plans, as well as HDHP eligible plan. - Dental Coverage - Vision Coverage - Company Paid Life Insurance - 401K with a generous employer match - Additional Benefits including – Optional Life, FSA, Pet Insurance etc. - Free Legal Services - Employee Loan Program - 100% Remote

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: - Commvault does not conduct interviews by email or text. - We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Preferred locations: Riyadh or Jeddah, KSA The Opportunity: As a Commvault Technical Account Manager: You are required to become a trusted advisor to Commvault’s Enterprise Customers and internal stakeholders for all things Commvault; owning the success of the customer post-sale relationship. Demonstrating the value and return on investment for customers is crucial, serving as a pivotal ‘go-to’ contact who advocates and facilitates successful customer outcomes throughout the broader Commvault organization. Success in this role requires a focus on customer success, technical outcomes, renewals, and expansions. Being a team player with outstanding collaboration skills and the ability to think both critically and laterally is crucial. Coping with shifting business demands and prioritizing tasks appropriately is also vital. What You’ll Do: We are seeking a Technical Account Manager (TAM) with a strong focus on helping customers achieve their desired outcomes through cyber resiliency strategies. This role will be responsible for managing customer relationships, mitigating churn, driving customer expansion, and enhancing customer experience through structured success plans. Some examples are delivering business and operational challenges, architectural & infrastructure consulting, and enhanced solutions for internal IT groups. The ideal candidate will be highly strategic, partnering closely with customers to ensure they realize the full value of Commvault products and services. They will also be responsible for driving high Gross Revenue Retention (GRR) and Net Revenue Retention (NRR). How you will make an impact: - Customer Relationship Management: - Build and maintain strong, strategic relationships with key stakeholders within customer organizations. - Serve as the main point of contact, ensuring alignment between the customer’s goals and our cyber resiliency solutions. - Regularly communicate and meet with customers to review progress, assess needs, and offer tailored guidance to improve security posture. - Travel and On-Site Customer Meetings: Travel will be required to attend on-site customer meetings. The ability to effectively engage with clients in person is essential to building strong relationships and understanding their needs. - Cyber Resiliency Strategy: - Act as a trusted technical advisor, guiding customers in the continued adoption and use of robust cyber resiliency strategies to protect their business. Aligning customer business outcomes to their technical solutions. - Stay informed on industry trends, cyber risks, and emerging technologies to provide relevant insights and recommendations to customers. - Lead technical discussions with customer teams to ensure seamless integration and adoption of solutions that meet their complex requirements. - Customer Experience & Advocacy: - Ensure an exceptional customer experience by providing proactive, personalized support that fosters trust and loyalty. - Advocate for customers within the company, ensuring their feedback and needs are represented in product development and service improvements. - Build customer advocacy by turning satisfied customers into case studies, references, and champions of our solutions. - Act as liaison between the customer and the greater Commvault ecosystem including Customer Support, Product Management, and Development, Marketing, and Leadership. - Build relationships with partners and other vendors within the customer ecosystem. - Drive High GRR & NRR Growth: - Ensure high Gross Revenue Retention (GRR) by maintaining strong customer relationships and delivering results that meet or exceed expectations. - Drive Net Revenue Retention (NRR) growth through customer expansion initiatives, ensuring ongoing value realization, new product awareness and increased revenue. - Use data, metrics, and success plans to monitor the success of implemented strategies and adjust course as necessary to hit retention and growth targets. Qualifications and Skills: - 5+ years advanced / architect level experience in Commvault. Designing, implementing, managing complex Commvault estates. - Expertise in Cyber Resiliency, Data Management, and Security solutions and principles. - Experience with cloud platforms (AWS/Azure/GCP) is preferred. - Experience with Data Center Technologies including storage, networking, virtualization, Operating Systems, Enterprise Data Systems. - Successful project management skills - Strong theoretical knowledge across a broad spectrum of Information Technology: Hardware platforms (HP, HDS, EMC, IBM, Dell, etc.); WAN technologies and TCP/IP networking; Windows/Unix/Netware/Linux OS Platforms; Fiber-Channel (SAN) design methodology; business continuity, disaster recovery, and design methodology; backup and storage management products (Symantec, EMC, IBM); tape libraries and VTL Enterprise applications (Exchange, Oracle, SQL, etc.); virtualization and clustering. UNIX and Scripting platform would be a plus. - The role will periodically be on a dedicated assignment and therefore travel within designated region. - Excellent English/Arabic communication skills both verbal and written to a professional level. Preferred Certifications: - Azure AZ900, AWS, GCP, relevant cloud vendor certification - Virtualization certification (Broadcom, Microsoft, OpenShift, etc.) - Security Cert (Security+, CompTIA, etc.) - Commvault Certifications You'll Love Working Here Because: - Amazing inclusive company culture, opportunity to join our Community Guilds - High income earning opportunities based on self-performance - Employee stock purchase plan (ESPP) - Continuous professional development, product training, and career pathing - Generous global benefits How we’re working…Remote: As we continue to embrace the flexibility of both remote and in-office work, we expect the successful applicant to work from home and attend offsite meetings, events, partner sites as and when is necessary. This approach allows us to maintain a sense of collaboration and community while also benefiting from the advantages of remote work. All applicants must live and work in country. Please submit your application in English. #LI-SS1 #LI-REMOTE Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. Commvault's Privacy Policy

Purpose: The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Account Representatives, Senior are responsible to: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; establish reasonable payment arrangements; recommend adjustments according to UPMC policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; identify and assign appropriate status codes; and review high dollar accounts on a regular basis. The Account Representative, Senior is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to staff for training and procedural direction. Responsibilities: - Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization. - Ability to work multiple payers - Verify accuracy of payment posting and reimbursement. - Work with appropriate payer and/or department to resolve any payment discrepancies. - Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. - Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures. - Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards. - Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt. - Understand third party billing and collection guidelines - Demonstrate knowledge of the current functionality of the patient accounting systems. - Identify issues and submit corrective action recommendations. - Ability to work independently with minimal supervision - Meet quality assurance benchmark standards and maintain productivity levels as defined by management. - Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience. - Excellent interpersonal, organizational, communication and effective problem solving skills are necessary. - Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence. - Prior working experience on personal computers, electronic calculators and office equipment is needed. - Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers. - Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred. - Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial. - This position requires organization and time management skills. - The incumbent must develop and manage relationships with colleagues in a professional, independent manner. - The position requires the ability to maintain confidentiality with regard to all assignments. Licensure, Certifications, and Clearances: - Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran