Company Description WNS Healthhelp, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description - Performs concurrent inpatient utilization review using InterQual criteria to determine if the request meets medical necessity criteria, including - - Admission reviews - Continued stay reviews - Transitional care reviews (Skilled Nursing Facility, Inpatient Rehabilitation Facility, Long-Term Acute Care Hospital) - Related follow-up activities and documentation updates - Engage in clinical collaboration with attending physicians, hospitalists, and care teams to obtain clinical information, discuss medical necessity determinations, and support appropriate level-of-care decisions - Capable of communicating clinical rationale to attending physicians, hospitalists, and facility staff during real-time concurrent review interactions - Facilitates resolution of escalated cases that may require special handling - Refers cases to a Physician Reviewer or to a Specialty Program Medical Director per guidelines - Assists Physician Reviewers and Medical Directors, as necessary, to ensure compliance with review timeframes - Maintains written documentation according to HealthHelp’s documentation policy - Has a working knowledge of regulations, accreditation requirements, and payer-specific guidelines by state and market; applies InterQual level-of-care criteria and applicable HealthHelp or client medical policies to inpatient review determinations - Adheres to all HIPAA, state, and federal regulations pertaining to the clinical programs - Complies with URAC & NCQA standards or other requisite regulating bodies - Ensures consistency in implementation of policy, procedure, and regulatory requirements in collaboration with Nursing Management - Keeps current with regulation changes as provided by Compliance Department and Nursing Management - Functions as subject matter expert to support Compliance Department initiatives and updates - Collects and enters confidential information ensuring the highest level of confidentiality in all areas - Performs clinical intake and reviews cases according to the policies and procedures of HealthHelp for markets and cases requiring expedited turnaround times - Maintains availability to support concurrent review coverage requirements, which may include non-standard business hours, weekends, or holidays as determined by client contractual obligations and regulatory review timeframes - Ability to perform multiple tasks simultaneously, prioritize projects, work independently under pressure, and meet critical deadlines - Appropriately identifies and refers quality issues to UM Leadership - Collaborates with client personnel to resolve customer concerns - Provides quality customer service through interaction with providers, administrative staff, and others - Creates, encourages, and supports an environment that fosters teamwork, respect, diversity, and cooperation with others - Promotes business focus which demonstrates an understanding of the company’s vision, mission, and strategy - Participates in the HealthHelp Quality Management Program, as required - Performs other related duties and projects as assigned to meet business needs Qualifications · - RN graduate from an accredited school of nursing (BSN preferred) - Current, active unrestricted RN license in the state or territory of the U.S. (USRN equivalent) - Two (2) years of experience in an acute care setting, required - Two (2) years of inpatient clinical nursing, utilization management, concurrent experience required - Experience with InterQual or similar evidence-based clinical decision support criteria, preferred - Willingness to complete and maintain InterQual certification and ongoing competency requirements - Familiarity with inpatient level-of-care criteria, observation versus inpatient status determinations, and transitional care planning, - Working knowledge of medical necessity criteria, level-of-care determination standards, and payer-specific utilization review requirements - Knowledge of insurance terminology - Experience working with state and federal regulatory and compliance standards, preferred - Proficient technical skills in Microsoft Office (Word, Excel, and PowerPoint), required - Good organizational and time management skills - Excellent written and verbal communication skills - Ability to utilize critical thinking skills - Highly motivated, self-starter who can work efficiently and independently, or as a team member Additional Information Start Date: 5/18/2026 Schedule: Monday- Friday 8hr. shift between 7AM - 5PM PST Location: Remote Benefits: Health, Dental, Vision, 401K, PTO Salary: $75,000/yr + quarterly bonus based on performance Equipment: Provided Compensation Disclosure The base salary range for this position is $75,000 [RN] annually. This represents the base pay range that we reasonably expect to offer for this position. In addition to base pay, this role may be eligible for performance-based bonuses, incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Note: For complete compensation information, please refer to the job posting on our official careers page. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process. How to Apply Please submit your application, including a resume and optional cover letter, through our careers page or email to [email protected].

• Own day-to-day Salesforce administration for the sales organization • Manage the Salesforce enhancement backlog, prioritize requests, and maintain a delivery roadmap • Administer users, profiles, roles, permission sets, and security model • Build and maintain reports and dashboards used by Sales leadership and field teams • Gather enhancement ideas monthly through structured feedback from users and management • Translate business requirements into clear technical requirements • Partner with the FHF Technology team as an Agile stakeholder on Salesforce-related initiatives • Troubleshoot user issues and system defects as the Salesforce SME for Sales • Support and maintain integrations and tools, including: - Salesforce Maps - Pardot / Marketing Cloud Account Engagement - DocuSign - Roll-Up Helper - Sigma and other integrations • Coordinate and collate reporting from different data sources: (LOS, Sigma, Funding Dashboard, etc) • Work with Sales VP and Sales Ops Manager to study existing metrics and develop future metrics to optimize sales performance • Work with Sales VP and Sales Ops Manager to analyze sales process and identify gaps • Analyze overall sales data for growth and improvement opportunities

Description Sign-On Bonus: $3,000 ($1,500 paid at 6 months of service and $1,500 paid at 12 months of service). Remote eligible in the following states: Colorado, Alaska, South Dakota, North Carolina, Massachusetts, or Pennsylvania. General Purpose The Dialectical Behavioral Therapy (DBT) Clinician provides and oversees the provision of psychosocial and mental health care for selected clients and families using evidenced-based care. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties/Responsibilities - Provides comprehensive intake assessments and develops treatment plans for clients. - Provides risk assessment and intervention as part of the interdisciplinary team. - Refers to and coordinates with appropriate emergency services. - Continually assesses client’s behavioral health status. - Provides evidence-based intervention strategies to improve client functioning and adherence. - Acts as the lead liaison between client, psychiatrist, and other key providers for clients. - Provides group therapy, with content determined by client/clinic needs - Provides individual and family therapy services to clients and their families determined by client/clinic needs. - Provide resources as needed to encourage client’s progress in accomplishing treatment goals. - Collaborate with medical providers and/or additional service providers to coordinate care. - Provide a care management approach around psychosocial/behavioral health needs. - Work as part of a generalist team of clinicians. - Documents in EHR all patient contacts and other important clinical information. - Serves as an information resource to clinical team. - Participates in job-related training sessions and seminars. - Attends required staff meetings and maintain prompt and regular attendance. - Performs other duties as assigned. Summary of Benefits Insurance Coverage - Employer-paid Life insurance - Medical and behavioral health benefits - Dental - Vision - 6% employer match retirement, 100% vested after just one year - Optional insurance coverage is available on a shared-cost basis - Flexible spending plans for health, dependent, and elder care - Optional Health Savings Account plan with employer contributions Vacation & Education - Generous paid time off benefit - Up to 10 paid holidays - Paid Sick time - Solvista Health offers internships for master’s level students in the behavioral health field - Progressive skills enhancement training Reimbursements - Monthly stipend for fitness club membership - Discounted membership for Crossfit Cañon City and HRRMC Wellness U Staff Gym in Salida - Clinical licensure reimbursement Loan Forgiveness Student loan repayment programs are available through: - National Health Service Corps Active Sites - Nurse Corps Active Sites - NHSC STAR LRP Active Sites - Colorado Health Service Corps - Public Student Loan Forgiveness Summary of Compensation The base compensation represents the entry point of the range. Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, education and performance. The salary is just one component of Solvista Health's total compensation package for employees. Pay Range begins with unlicensed clinician and ends with dual licensed clinician - Unlicensed Clinician pay range: $57,784.00 - $63,856.00 - Licensed Clinician (One License): $68,059.00 - $72,049.95 - Dual Licensed Clinician: $69,999.90 - $76,999.94 For position openings where sign-on bonus is present - Any former employee who separated within the last 180 days is ineligible for said bonus option. - Internal applicants are not eligible to receive said sign-on bonus. Summary of Equal Opportunities and Accommodations Solvista Health is deeply committed to building a workplace and community where inclusion is not only valued, but prioritized. We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Human Resources at humanresources@solvistahealth.org, or by phone at 719-275-2351. Requirements Job Qualifications Knowledge, Skills, and Ability: - Possesses excellent organizational skills. - Knowledge of specific medical/psychiatric illnesses, procedures and treatments. - Excellent interpersonal skills including negotiation skills necessary to work within a team. - Ability to provide rapid clinical psychosocial assessments and brief, short or long-term treatment. - Cultural sensitivity and demonstrated competency in age specific behaviors. - Knowledge of community agencies/resources. - Ability to advocate/negotiate systems for/with patients. - Ability to prioritize decisions based upon multiple criteria and identifiable standards. - Ability to multitask under stressful situations. - Proficient in Windows and Microsoft Office Software. - Ability to work in a busy, high-stress environment. - Ability to prepare and maintain accurate records. - Ability to interpret rules and regulations and read and understand client records. - Ability to work tactfully and effectively with all constituents. - Ability to prepare clear and concise reports using correct grammar, punctuation, and spelling. - Ability to maintain objectivity and confidentiality. Education or Formal Training: Clinician II - Master’s degree in social work, clinical psychology, or closely related field - Colorado license eligible within 6 months of hire (LPC, LCSW, LMFT) - DBT Foundational training or equivalent. Clinician III (must meet the above requirement and following requirement) - Colorado license required (LPC, LCSW, LMFT). Experience - Five years of clinical experience as a licensed mental health professional; or combination of training, education, experience, and licensure that is equivalent and provides the required knowledge and abilities. Work Schedule - Monday – Friday 8am – 5pm (Mountain time, but it may be flexible for remote states in other time zones). - Remote eligible (Remote only eligible in the following states: Colorado, Alaska, South Dakota, North Carolina, Massachusetts, and Pennsylvania). Working Conditions and Other Conditions of Employment Working Environment: This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, photocopiers. The position may require travel to conferences, meetings and branch locations on a regular or intermittent basis. Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset. Physical Activities: These are representative of those which must be met to successfully perform the essential functions of this job. This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted. Conditions of Employment: - Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure. - Required possession of a valid state driver's license. - Successful candidate must submit to and pass, post-offer drug screen, background check, and FBI Fingerprint check. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. All jobs are posted internally and externally a minimum of 5 business days. Jobs posted are open positions needed to be filled.

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity As our Director of Strategic Operations, Professional Skills, you will oversee strategic business initiatives from development through execution, working in close partnership with the Associate Vice President of Strategic Foresight. You will embed scalability into our daily operations — optimizing technology and processes, leading scenario planning, ensuring quality assurance, driving cross-functional alignment, and delivering executive-ready reporting. In doing so, you will help shift our portfolio from reactive execution to proactive management, protecting the learner experience, strengthening partner confidence, and positioning us for sustainable growth. This is a pivotal role as we grow and scale the Professional Skills team. You will play a central part in how we launch new products, serve both B2C and B2B audiences, and onboard external partners. You will identify and champion use cases for the technology tools and systems that power our work, bringing both comfort and curiosity to those platforms while spotting opportunities to improve how we operate internally and externally. You will be part of a small, collaborative team while working cross-functionally to share best practices and apply evidence-based approaches that elevate the administrative and learner experience across Professional Skills. This is a fully remote role, and it reports to the VP of Professional Skills. #LI-remote What You’ll Do: - Lead operational planning and optimization of the program portfolio, applying scenario planning to develop short- and long-term roadmaps that support scalability, sustainability, and learner success. - Translate initiative requirements into clear goals and objectives, breaking large projects into executable sub-projects for teams and partners. - Coordinate product roadmaps across teams to ensure alignment across development, design, and release timelines. - Oversee end-to-end program management including stakeholder experience, compliance tracking, risk identification, cross-functional issue resolution, badging, and process documentation. - Drive the Product Strategy roadmap, managing project discovery, communications, and milestone tracking through completion. - Establish and maintain quality standards for product launches, including web content, payments, learner surveys, and technology functionality; lead pre-launch reviews and ongoing audits. - Evaluate operating practices against strategic objectives, identify gaps, and integrate strategic priorities into program execution and operating models. - Own learner experience measurement and outcomes reporting; analyze feedback, performance metrics, and VOC data to guide enhancements and evidence-based improvements. - Serve as the primary program liaison across instructional teams, platform support, technical partners, and external stakeholders, facilitating communication and issue resolution throughout the program lifecycle. - Manage shared program communications and learner inquiries, ensuring timely responses and clear escalation paths. - Facilitate and manage relationships with external and vendor partners, including support for statements of work, business terms, and budget negotiations. - Define and track program KPIs related to participation, completion, performance, and credentials; produce executive-ready reports to inform decision-making and long-term strategy. - Lead analysis of workflows, reporting, technology, and team practices to identify optimization opportunities; design, implement, and document improved processes and operating models. - Perform other duties as assigned; responsibilities may evolve at any time with or without notice. What We’re Looking For: - Bachelors degree - 5+ years experience in systems integration, process integration, business process analysis, or related experience - Applied AI experience We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $85,563.00 - $136,928.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $94,548.00 - $127,918.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: - High-quality, low-deductible medical insurance - Low to no-cost dental and vision plans - 5 weeks of paid time off (plus almost a dozen paid holidays) - Employer-funded retirement - Free tuition program - Parental leave - Mental health and wellbeing resources