Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. DX, now part of Atlassian, helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity. Based in downtown Salt Lake City, we are trusted by industry leaders like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to help their engineering teams thrive at scale. Responsibilities As a Support Specialist, you will work closely with customers to understand and troubleshoot technical issues across our platform and integrations. This requires familiarity with APIs, data ingestion pipelines, authentication configurations, and the engineering systems customers connect to DX (e.g., GitHub, Jira, Azure DevOps). You will also support customers using our survey tools, which help teams gather and act on feedback from developers, engineering managers, and other technical stakeholders. This includes assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience. You’ll be a key member of our support team, helping customers resolve issues via web, email, case updates, and direct video or Slack-based support. You’ll also partner with our Engineering and Customer Experience teams to ensure product quality and to share insights on recurring challenges or product gaps. This is a great opportunity for someone excited to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy—and eager to learn and grow within a fast-paced, global organization. Key Responsibilities - Customer Advocacy: Serve as the first line of support for customers using DX’s Survey and Data Cloud products, helping them troubleshoot issues and get unblocked quickly. - Survey Enablement: Assist with survey setup, delivery, and analysis to ensure customers collect meaningful feedback from their engineering teams. - Technical Troubleshooting: Investigate and resolve unexpected product behaviors, escalating when necessary to Engineering or Product. - Omnichannel Support: Communicate clearly and professionally with customers via Slack Connect, Microsoft Teams, email, and video calls. - Process Improvement: Document support interactions, identify patterns in customer feedback, and contribute to improving internal processes and external resources. Qualifications - Experience: customer-facing technical support or solutions engineering experience. - Tooling: Familiarity with engineering tools like GitHub, Jira, Azure DevOps, GitLab, etc. - Integrations: Understanding of APIs and how systems connect via webhooks or tokens. - Communication: Comfort troubleshooting and explaining technical concepts to both technical and non-technical users. - Security: Familiarity with authentication concepts (OAuth, SAML, token-based auth) Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to Copart Members through the lifespan of their membership with Copart. **This is a Work from Home position 30hrs per week** The CSR is the face of the Company as they are often the first interaction our customers have with Copart. - - Must be able to show empathy in the workplace - Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. - Understanding client needs and offering solutions and support. - Answer and place calls in a professional manner. - Measured on Call Quality and Productivity - Focus on a "1st call resolution". - Use company resources to gather information and offer solutions to meet customer needs. - Other duties as assigned. Required Skills and Experience - - Must be able to show empathy in the workplace. - One year of office support experience in a customer service role preferred. - High School diploma - Excellent customer service skills and attitude - Excellent written and verbal skills - Proficient with Microsoft Office Applications - Attention to detail - Problem-solving - Computer proficiency - MS Suite - Typing speed 45WPM - Professional appearance - Ability to multi-task in a fast-paced environment - Bilingual skills a plus - Occasional overtime as needed. Pay $16.04 - $20.03 Benefits Summary: - Medical/Dental/Vision - 401k plus a company match - ESPP - Employee Stock Purchase Plan - EAP - Employee Assistance Program - 10 Vacation days per year - 7 Paid Company Holidays - Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: - E-verify Participation - Right to Work

We Could Use Someone Like You in Our Crew. ModSquad has partnered with a client whose software helps property owners lower their property taxes using automation and data. It identifies overpayments and enables users to save money. This is not a sales position. Instead, you'll serve as the first point of contact for email customer inquiries, providing a warm and helpful experience. Key Responsibilities: - Respond to customer inquiries via emails. - Answer questions about the client’s services and sign-up process - Provide updates on existing accounts and service status - Deliver empathetic, informative, and accurate support Production Hours (Pacific Time) - Monday - Friday: 6 AM - 4 PM Commitments: - Self-schedule 20 hours per week (minimum) - 90-days (as needed) What We’re Looking For: - A pleasant and professional phone presence - Previous call center experience preferred, but not required - Strong multitasking and research skills - Curiosity and willingness to learn new information daily - Positive, energetic individuals who take pride in helping others Workspace Requirements: - A dedicated laptop or desktop with Windows 10 or newer - Minimum of 8 GB RAM - Wired internet connection (Ethernet required) - Willingness to install ModSquad security software and enable two-factor authentication on both your device and mobile phone About ModSquad: ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulations. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

• Retrieve and acquire medical documentation from client systems. • Submit document request lists and monitor outstanding requests. • Scan, upload, and store medical documentation and confidential patient health information. • Assist in compiling client reconciliations and preparing reconciliation reports. • Support prebill work queue resolution for clients, maintaining performance within KPIs. • Communicate operational findings and escalate client-impacting issues with the Client Delivery team. • Identify and report client system issues and workflow barriers. • Maintain accurate documentation within the E360 platform as actions are completed. • Use multiple systems for accurate and timely data entry support. • Follow established standard operating procedures and contribute feedback.