Sales Support & Estimator Coordinator – Trades (CRM) Location: Remote (Work from Home) Schedule: Monday – Friday | 9:00 AM – 6:00 PM (PST, CST, EST) Compensation: $1,250/month for the first 90 days / $1,500/month after a successful 90-day review About the Role This is not a sit-back-and-wait sales support role. This is pipeline ownership in a high-velocity trades environment where speed and follow-up directly drive revenue. Leads are coming in, and if they’re not followed up fast and clean, money gets left on the table. If you’re sharp, organized, and relentless with follow-ups, you’ll thrive here. If you move slow or let deals slip through the cracks, this role will expose it quickly. This role owns the front end of the sales pipeline in a fast-moving trades environment, where speed, consistency, and follow-up directly impact revenue. You’ll manage inbound leads, outbound follow-ups, estimate coordination, and CRM accuracy to ensure every opportunity is touched, tracked, and moved forward. By keeping the pipeline clean and active, you enable sales teams to focus on closing while eliminating missed revenue due to delays or poor organization. What You'll Actually Do - Own speed-to-lead and outbound follow-up for every inbound lead and estimate request - Build estimate support packets, proposals, job notes, and pipeline updates for the sales/estimating team - Lock in appointments, site visits, estimate reminders, and proposal send-outs - Wake up dormant leads, chase unsigned proposals, and keep the pipeline clean - Keep CRM/job-management systems tight so no damn revenue opportunity slips through Expectations - Maintain fast speed-to-lead response times on all inbound inquiries and estimate requests - Execute consistent high-volume follow-ups (50+ per week) without pipeline leakage - Keep CRM/job management systems fully updated (notes, stages, tasks, proposals) at all times - Ensure no missed opportunities by tracking, chasing, and advancing every lead - Support estimating and sales teams with accurate, timely proposal and job documentation - Manage scheduling, reminders, and proposal delivery with precision and urgency - Communicate clearly and confidently with prospects, customers, and internal teams - Take full ownership of pipeline cleanliness, organization, and movement Requirements - 2+ years of experience in inside sales, service coordination, dispatch, estimating support, or contractor office support - Proven ability to handle 50+ lead follow-ups per week or 20+ proposals/quotes per month - 2+ years of experience with platforms such as ServiceTitan, Jobber, Housecall Pro, Buildertrend, HubSpot, or similar - Experience supporting $100k+ per month in pipeline activity related to quoting or bidding - Ability to pass a live call simulation and written accuracy exercise at 85%+ Benefits - Faster Hiring Process: We move quickly, communicate clearly, and don’t leave candidates guessing - Better Role Matching: You’re placed in roles where you can actually perform and grow, not just fill a seat - Real Upside: Strong performers unlock raises, long-term stability, and future opportunities - Work With U.S. Operators: Direct exposure to franchise owners and operators focused on growth and execution - Real Ownership: Your work directly impacts operations. Less bureaucracy, more responsibility from day one - Multi-Location Exposure: Work across multiple franchise locations and learn how scalable operations actually run

Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. DX, now part of Atlassian, helps companies build world-class engineering organizations by providing leaders with deep insights into developer experience and productivity. Based in downtown Salt Lake City, we are trusted by industry leaders like Etsy, Dropbox, Twilio, Pfizer, and Booking Holdings to help their engineering teams thrive at scale. Responsibilities As a Support Specialist, you will work closely with customers to understand and troubleshoot technical issues across our platform and integrations. This requires familiarity with APIs, data ingestion pipelines, authentication configurations, and the engineering systems customers connect to DX (e.g., GitHub, Jira, Azure DevOps). You will also support customers using our survey tools, which help teams gather and act on feedback from developers, engineering managers, and other technical stakeholders. This includes assisting with survey configuration, deployment, and interpreting survey data alongside usage analytics to provide a holistic view of developer experience. You’ll be a key member of our support team, helping customers resolve issues via web, email, case updates, and direct video or Slack-based support. You’ll also partner with our Engineering and Customer Experience teams to ensure product quality and to share insights on recurring challenges or product gaps. This is a great opportunity for someone excited to work at the intersection of developer tools, data infrastructure, team feedback, and customer advocacy—and eager to learn and grow within a fast-paced, global organization. Key Responsibilities - Customer Advocacy: Serve as the first line of support for customers using DX’s Survey and Data Cloud products, helping them troubleshoot issues and get unblocked quickly. - Survey Enablement: Assist with survey setup, delivery, and analysis to ensure customers collect meaningful feedback from their engineering teams. - Technical Troubleshooting: Investigate and resolve unexpected product behaviors, escalating when necessary to Engineering or Product. - Omnichannel Support: Communicate clearly and professionally with customers via Slack Connect, Microsoft Teams, email, and video calls. - Process Improvement: Document support interactions, identify patterns in customer feedback, and contribute to improving internal processes and external resources. Qualifications - Experience: 0–2+ years of customer-facing technical support or solutions engineering experience. - Tooling: Familiarity with engineering tools like GitHub, Jira, Azure DevOps, GitLab, etc. - Integrations: Understanding of APIs and how systems connect via webhooks or tokens. - Communication: Comfort troubleshooting and explaining technical concepts to both technical and non-technical users. - Security: Familiarity with authentication concepts (OAuth, SAML, token-based auth)Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 90000 - USD 108000 Zone B: USD 81000 - USD 97200 Zone C: USD 74700 - USD 89640 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

Job Title: Customer Service Officer Function: Customer Development – Sales Work Level: 1A Company Overview Why we exist? We believe life tastes better with Ice Cream. We exist to bring the power of ice cream to more people, in more places, in new and unexpected ways. As our founder Mr Wall's already said in 1922, ‘By taking pleasure seriously”. We truly embody this and are creating the world’s largest IC company to accelerate these extraordinary ice cream experiences for more people around the globe. About the company: Unilever, world’s 3rd largest CPG company with revenues of $60mn, has announced the spinoff of its Ice cream business group and form an independent company. Ice cream as a business system has very different character & a distinct business system when compared to other Unilever categories as it requires a dedicated cold chain GTM, it’s an impulse category and needs larger distributive and multichannel OOH footprint, needs agility to manage seasonality and rigour in front end execution. This bold move leads the creation of an iconic pure play ice cream company “MAGNUM IC Company” which operates in 85 countries with a revenue of $9.5bn globally, the global business is headquartered in Amsterdam. Magnum IC company houses world’s most iconic brands like Magnum / Ben & Jerry, Cornetto, Breyers , Walls and Grom. This separation gives us boost to accelerate fast in the highly attractive $1 trillion snacking and refreshment industry, growing consistently globally. Magnum IC Company in India: In India, Kwality Wall’s (brand of Hindustan Unilever) is a large IC business with national presence. The HUL board has approved the demerger of Kwality Walls India business as a separate listed entity. Hence KWIL will be 100% part of the Magnum IC company with its India head office in Mumbai. The Role: Customer Service Officer Description of the Role The Customer Service Officer would be required to drive sales and distribution for the company products and manage his allocated territory and the customer. - Minimum 2 years of experience in General Trade, Channel Sales experience, ROI calculations and distributor handling. - Achieve sales targets through personal selling (visiting market) and driving RS system. - Analyse how to improve the competitive position in the market through improved customer service. - Negotiate with his RS and develop his people on managing customers to obtain more business. - Monitor closely the competitive activities and provide feedback to the branch on appropriate action that the company needs to take to counter such activities. - Monitor systematically the performance of the RS and RS's sales team and take corrective action (infrastructure gaps). - Within budget limits for brand activities organize promotion activities in consultation with the superiors. Experience and skills required: - Required a Minimum Fulltime Graduation - Minimum 2 to 4 years of Experience in Channel Sales. - Excellent in ROI Calculations C RS Distribution Management - Should be well-versed with RS appointment C Sales Planning - Conducting promotional activities C execution - Decent Communication in English and Local language is desired Watch out: You are not applying to HUL. KWIL has already demerged from HUL, and we are in process of listing our share independently. However, our heritage / culture and focus on grooming business leaders of tomorrow continues to be same as 70% of our leaders come from HUL / Unilever. Are you up for this exciting challenge? #TMICC ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : · We are all about growth · We operate with speed and simplicity · We win together with fun · We boldly innovate to disrupt our industry · We care and challenge · We are experts in the Ice Cream Category ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE? Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application. #LI-Remote

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Customer Support Manager (CSM) for the Civil/LEA Federal Markets Division is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Civil/LEA accounts located in the US, along with additional customers globally. The East Coast time zone is preferred. Travel is required for customer retention and internal business activities. Job Description - The CSM manages Federal Government Land Mobile Radio service contracts with the responsibility for successful deliveries on all services designed for and utilized by the assigned customers. - Major emphasis on cultivating and developing key relationships and growing managed service product sales in multi-levels of large customer accounts. - Work closely with Sales Account Management, Pre-sale and Post-sale teams to service customers and to continue to grow the overall Motorola Service business. - Be responsible for goal driven business growth, account service plans, individual goals, and further development on customer satisfaction strategies. - Be responsible for achieving P&L goals, including those for service billings, and cost/margin performances. - Successfully market Motorola service capabilities to account base offered through the Federal Systems Technologists group, Federal Repair Depot, Authorized Service Subcontractors, and the National System Support services. - The CSM will perform in compliance with all US Federal Government Markets Division and Motorola Solutions contracting requirements and policies. - The CSM will be responsible for maintaining customer satisfaction through the Program Management team and other applicable accounts. - The CSM could/should be expected to provide support over various time zones which the program supports. - The CSM will be responsible for forecasting and managing their applicable accounts. - The CSM provides support outside of the typical CSM role which could include contract management support, billing/receivables, P&L tracking, and contract proficiency. - Goal oriented self-starter with skills and ability to successfully market and manage service support contracts for P25 and related wireless technologies. - Sales skills and abilities in establishing customer relationships, making presentations, and closing service support sales opportunities. - Must be capable of learning service products, putting together creative proposals, making customer presentations, and forming collaborative strategies with other Motorola sales and support professionals and teams. - Must also have more than average skills within Excel for project revenue and margin tracking. CANDIDATE EXPECTATIONS - 5+ years of successful experience with lifecycle service account management, systems implementation/integration, LMR sales, or LMR engineering is desired. - Knowledge of Motorola RF systems and products is a plus - Knowledge and experience utilizing Google Suite and Microsoft business software (e.g. Word, Excel, and PowerPoint) is required - Job performance depends on ability to successfully utilize Oracle and Salesforce applications. - Experience with US Federal Government contracts performance is a plus - Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified and sensitive information. - Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s) - The Customer Support Manager (CSM) travels 25% - 50% of the time. Preference will be given to applicants located in Eastern Region. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. - A Top Secret or Secret Clearance are not required, but are highly preferred. #LI-CC1 Target Base Salary Range: $75,000 - $113,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements - Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Public Safety, Government, Technical Services Sales with large Government customers or Military experience. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.