LOA/ADA Coordinator Location: U.S.-based (Remote) Employment Type: Full-time Salary: $55,000–$65,000 depending on experience and location of residence; $71,000–$74,000 for California residents, depending on experience Date Posted: 04-17-2026 About the Role The LOA/ADA Coordinator is responsible for owning end-to-end administration of leave of absence (LOA), FMLA, state and local leave coordination, and ADA workplace accommodations across a multi-state workforce. This role serves as the central point of contact for employees and managers navigating time-sensitive, highly confidential matters, ensuring processes are consistent, compliant, well-documented, and supportive. The Coordinator partners closely with Total Rewards/Benefits, HR Operations/HRIS, Employee Relations, HR Business Partners, and Legal/Compliance to balance employee experience with operational continuity and risk mitigation. Responsibilities • Manage leave requests from initial notice through return-to-work, including continuous and intermittent leaves; track milestones, communications, and documentation timelines • Coordinate with leave administration vendors/processes to support intake, eligibility review, claim status updates, and return-to-work reporting • Partner with Benefits and Payroll/HRIS stakeholders to ensure accurate HRIS actions and employee guidance, including status changes, leave codes, and related workflow steps • Maintain proactive follow-up on overdue items such as missing certifications, pending return-to-work documentation, and extension requests; ensure consistent escalation when employees or managers are non-responsive • Administer FMLA in alignment with federal timelines and documentation requirements; ensure required notices and letters are issued and tracked • Apply and coordinate state-specific leave requirements based on the employee’s work location • Maintain auditable records of leave dates, hours, notices, certifications, and disputes consistent with recordkeeping requirements • Serve as process owner for workplace accommodation intake, interactive dialogue coordination, and documentation to ensure decisions are consistent, timely, and defensible • Coordinate with managers and HR partners to evaluate feasibility, explore alternatives, and document rationale, including undue hardship considerations where applicable • Ensure appropriate HR and Legal consultation occurs before high-risk outcomes, including denial or separation/termination where ADA or leave may be implicated, with documented decision rights and escalation paths • Provide clear guidance to employees regarding process expectations, required documentation, timelines, and return-to-work steps while maintaining confidentiality boundaries • Partner with Operations leaders to plan for staffing impacts and implement approved accommodations or return-to-work restrictions appropriately • Collaborate with People Partners and HRBPs to ensure specialty casework remains centralized and consistent, with HRBPs coordinating business impact and Leave & Accommodations owning compliance workflows • Maintain complete, accurate, and confidential case files for leave and accommodations; store medical certifications and related documents as confidential medical records separate from personnel files with access limited to need-to-know • Communicate only the minimum necessary information to managers, such as restrictions, expected return dates, and approved accommodations, without disclosing medical diagnoses or details • Standardize SOPs, templates, and decision trees for common leave and accommodation scenarios; reinforce escalation norms for complex cases • Track and report operational metrics including case volumes, time-to-decision, overdue documentation, return-to-work outcomes, and SLA adherence to inform capacity planning and risk containment • Coordinate with shared-services support where applicable to ensure administrative support remains rules-based under U.S. direction and decision points remain onshore Required Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience • 3+ years of experience in leave administration, accommodations, benefits or HR operations, employee relations support, or related HR casework, with multi-state exposure strongly preferred • Working knowledge of FMLA and the ADA interactive process, with the ability to manage sensitive issues using discretion and sound judgment • Strong case management and documentation discipline with excellent organization and follow-through in a deadline-driven environment • Experience partnering with a third-party leave administrator and coordinating disability and leave intersections • Experience in highly regulated, multi-site environments such as healthcare, behavioral health, human services, or similar industries • Excellent written and verbal communication skills with the ability to explain complex processes clearly and compassionately Compensation & Benefits Full-time Employees: • Paid vacation days (increase with tenure) • Separate sick leave that rolls over annually • Up to 10 paid holidays (varies by region) • Medical, dental, and vision insurance options • DailyPay – access your earnings without waiting for payday • Training, development, and continuing education opportunities All Employees: • 401(k) • Free licensure supervision • Pet insurance • Employee Assistance Program (EAP) • Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment • Mileage reimbursement • Cellphone stipend (*Benefits may vary by state or county) Work Location Remote (U.S.-based). Occasional travel may be required based on business need. Employment Type Full-time How to Apply If you are detail-oriented, highly discreet, and experienced in leave and accommodations case management with a passion for building clear, compliant processes that support employees and leaders, click “Apply Now” to join Clarvida as a Leave & Accommodations Coordinator. About Clarvida Clarvida’s success is built on the strength of our people and a shared commitment to improving lives and communities. We empower employees to bring their full potential to their work while delivering outcome-driven, person-centered services. Learn more: http://www.clarvida.com/mission-vision-and-values/ See other opportunities: https://www.clarvida.com/working-at-clarvida Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic. Fraud Alert Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts. Keywords Leave & Accommodations Coordinator, Leave of Absence Coordinator, FMLA Coordinator, ADA Coordinator, Absence Management, HR Operations, Total Rewards, Benefits Administration, Employee Leave Specialist, Multi-state HR, Clarvida Careers

Join OneTouch Direct as a Billingual Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy. MUST LIVE IN SAN ANTONIO, TX Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills. Key Responsibilities: - Respond to incoming customer inquiries via phone, email, and chat. - Demonstrate a thorough understanding of our products and services to effectively address client needs. - Provide solutions to problems while ensuring a positive customer experience. - Maintain accurate documentation of all client interactions. - Work collaboratively with team members to continuously improve service delivery.

About the Role Were looking for enthusiastic, service-minded individuals to join our growing travel team as Remote Travel Advisors. In this role, youll help clients design and book memorable vacations from honeymoons and family trips to luxury cruises and adventure tours. Key Responsibilities - Consult with clients to understand their travel preferences and needs - Research and design personalized travel itineraries including accommodations, transportation, and excursions - Manage bookings and coordinate travel logistics to ensure seamless experiences - Provide outstanding customer service and maintain long-term client relationships - Stay informed about travel trends, destinations, and seasonal offers What We Offer - 100% remote position (work from home) - Flexible scheduling - Full training provided no prior travel industry experience required - Access to professional development resources - Supportive team environment and performance-based growth opportunities Qualifications - Passion for travel and customer service - Excellent communication and organizational skills - Ability to work independently and manage time effectively - Comfortable using online tools for research and booking - Prior experience in travel planning, hospitality, or customer service is a plus If you're excited about helping others create unforgettable travel experiences, wed love to hear from you

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Wellness Coordinators function in a non-clinical capacity responsible for providing care coordination or administrative support to members with behavioral health and substance abuse needs. Wellness Coordinators will be a primary care navigator by locating and engage members, screening for and identifying gaps in care, addressing SDOH needs and developing individual care plans to overcome barriers to access to care. Wellness Coordinators will also provide administrative support to the Behavioral Health Case Management department through assigning referrals, providing chart summaries and verification of member demographics. Schedule: Monday through Friday a 40-hour work week between the hours of 8:00 am to 5:00 pm CST Location: Remote in the state of Kansas If you reside in the state of Kansas, you will enjoy the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: - Wellness Coordinators work in an inbound and outbound member queue - Documentation in multiple electronic documentation systems - Coordinate information to clinical team partners - Provide behavioral health benefit education - Contact members to screen for and identity gaps in care - Provide network referrals and appropriate community resources to help the member engage with mental health and substance use treatment - Administrative support - Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - High School Diploma/GED (or higher) - 2+ years of managed care or call center experience - 1+ years of computer proficiency experience - 1+ years of experience handling sensitive issues with members and providers in a confidential manner - Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) - Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service - Ability to be out in the field 25%25 of the time in the future with a current and non-restricted state of Kansas Driver’s License and State-required insurance - Must reside in the state of Kansas Preferred Qualifications: - 1+ years of experience in Medical/Behavioral health setting (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice) - Casework experience at hospitals, social service agencies or community mental health centers - Dual diagnosis experience with mental health and substance abuse - Experience working in an environment that requires coordination of benefits and utilization of multiple groups and resources for patients - Working knowledge of community-based resources and services - Creative problem-solving skills with the ability to use community and network resources to meet members' needs - Demonstrates initiative in achieving individual, team, and organizational goals and objectives Soft Skills: - Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn - Solid oral and written communication skills — specifically telephone skills - Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work - Experience handling sensitive issues with members and providers in a confidential manner - Excellent customer service skills - Solid team player and team building skills *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN