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Duck Creek Technologies logo
Duck Creek Technologies

The intelligent solutions provider defining the future of property and casualty (P&C) and general insurance

Senior Analyst, Customer Success Content Configuration

Content Marketing ManagerContent Marketing ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn

Location

India

Posted

54 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expExperience acceptedEnglish

Job Description

Senior Analyst, Customer Success Content Configuration

Duck Creek Technologies

• The content configuration engineer is responsible for designing, implementing, and validating content solutions for Property & Casualty (P&C) insurance core systems. • Configure and deliver content solutions for user stories of low to medium complexity within Agile project teams. • Interpret and translate rules and requirements from standards organizations (ISO, NCCI, AAIS) into system configuration specifications. • Debug and resolve configuration issues, identifying root causes and ensuring fixes are implemented without collateral impacts. • Develop automated unit and integration tests to validate configuration changes and ensure quality outcomes. • Participate in peer code reviews, demonstrating compliance with configuration standards and best practices. • Collaborate with cross-functional teams to align configuration with overall solution design and customer requirements.

Job Requirements

  • Bachelor of Science degree; preferred in Mathematics, Computer Information Sciences or Business; related work experience can be substituted for educational requirement.
  • Minimum 3 years related industry experience
  • Proficiency in XML/XSLT document design and XPath querying.
  • Strong analytical and problem-solving skills with the ability to break down complex requirements.
  • Experience with source code management tools and practices.
  • Familiarity with relational database design and querying.
  • Understanding of Agile development methodologies and practices.
  • Ability to configure high-performance, scalable content solutions.
  • Strong debugging and root cause analysis skills.
  • Knowledge of P&C insurance products, standards, and regulatory requirements.
  • Ability to estimate implementation efforts with accuracy.
  • Clear and effective written and verbal communication skills.
  • Strong organizational and time management abilities with the ability to meet deadlines.
  • Ability to collaborate effectively in team environments and across functions.
  • Commitment to continuous learning and adapting to new tools and technologies.
  • Professional integrity, accountability, and alignment with Duck Creek’s core values.
  • Resilience and adaptability when addressing challenges in dynamic environments.

Benefits

  • Flexible-first environment fostering productivity, inclusion, collaboration
  • Health insurance
  • Professional development opportunities
  • Paid time off

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