Role Description Our Engagement Managers lead complex and multi-faceted project teams that accelerate implementations and drive meaningful growth and innovation on the Stripe platform. As an Engagement Manager at Stripe, you will lead enterprises to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers enable users and partners to integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value. Responsibilities - Drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. - Proactively manage the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines. - Deliver program management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. - Focus on the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates, and processes. - Provide well-established program governance to manage requirements in line with the agreed scope and business objectives. - Provide proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. - Proactively drive interlock between the user and Stripe’s Product and Engineering teams to ensure alignment with Stripe’s roadmap. - Ensure a smooth transition of the implemented Stripe capabilities into operation for the user, including knowledge transfer and the handover to Stripe Support. - Actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure. Qualifications - 8+ years of consulting experience partnering with enterprise level strategic users on technology solutions, with a track record of top performance or a related field. - Ability to understand complex business requirements and craft tailored solutions. - Ability to quickly learn and explain technical concepts to Stripe’s largest users in a way which they will understand. - Proven program management skills and experience. - Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working. - Ability to recognize repeated user-facing issues and build scalable solutions. - Superior verbal and written communication skills. - Ability to operate independently in a highly ambiguous and fast-paced environment. - Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome. - Experience in working with or in complex enterprise organizational and decision making structures. - An ability to work collaboratively with and influence Stripe’s product and engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe’s applications. Requirements - Prior experience at a growth stage Internet/Enterprise Software company. - Industry certifications to ensure project success. Typical certifications include: - Certified ScrumMaster - PMP or PRINCE2 Certification - Prior experience in the payments industry. - A familiarity with the integration and testing of APIs.

About Twenty First Group Twenty First Group (TFG) helps clients earn the right to fans’ attention. Headquartered in London, we are a global sports intelligence agency that creates value in sport by applying predictive intelligence to optimise decision-making and power insight-driven storytelling. We partner with some of the biggest names in world sport, including the Premier League, England and Wales Cricket Board, Ladies Professional Golf Association, AC Milan, The Football Association, International Tennis Federation, and FIFPRO. MAIN DUTIES/RESPONSIBILITIES:  - Lead and Manage Regional Operations: Direct and manage all Twenty First Group operations within continental Europe, establishing and growing a presence, with a flexible primary base within the region. - Strategic Growth and Expansion: Formulate and execute the strategy for the strategic development and commercial expansion of the business across the European market. A strong focus on key markets including France, Germany, Italy and Spain, and the club/owner, domestic league, and federation client segments.  - Client Relationship and Project Leadership: Act as the senior Advisory Lead and Advisory Project Manager for key client consulting engagements across the region. - Delivery Excellence: Ensure the successful, timely, and high-quality delivery of diverse sports and business-related projects. - Team Oversight: Recruit, mentor, and guide local and project-based consulting teams to maintain high performance standards and support regional scale. - Advisory Support: Provide high-level consulting and retained analytical support to strategic clients.

About Twenty First Group Twenty First Group (TFG) helps clients earn the right to fans’ attention. Headquartered in London, we are a global sports intelligence agency that creates value in sport by applying predictive intelligence to optimise decision-making and power insight-driven storytelling. We partner with some of the biggest names in world sport, including the Premier League, England and Wales Cricket Board, Ladies Professional Golf Association, AC Milan, The Football Association, International Tennis Federation, and FIFPRO. MAIN DUTIES/RESPONSIBILITIES:  - Lead and Manage Regional Operations: Direct and manage all Twenty First Group operations within continental Europe, establishing and growing a presence, with a flexible primary base within the region. - Strategic Growth and Expansion: Formulate and execute the strategy for the strategic development and commercial expansion of the business across the European market. A strong focus on key markets including France, Germany, Italy and Spain, and the club/owner, domestic league, and federation client segments.  - Client Relationship and Project Leadership: Act as the senior Advisory Lead and Advisory Project Manager for key client consulting engagements across the region. - Delivery Excellence: Ensure the successful, timely, and high-quality delivery of diverse sports and business-related projects. - Team Oversight: Recruit, mentor, and guide local and project-based consulting teams to maintain high performance standards and support regional scale. - Advisory Support: Provide high-level consulting and retained analytical support to strategic clients.

About Twenty First Group Twenty First Group (TFG) helps clients earn the right to fans’ attention. Headquartered in London, we are a global sports intelligence agency that creates value in sport by applying predictive intelligence to optimise decision-making and power insight-driven storytelling. We partner with some of the biggest names in world sport, including the Premier League, England and Wales Cricket Board, Ladies Professional Golf Association, AC Milan, The Football Association, International Tennis Federation, and FIFPRO. MAIN DUTIES/RESPONSIBILITIES:  - Lead and Manage Regional Operations: Direct and manage all Twenty First Group operations within continental Europe, establishing and growing a presence, with a flexible primary base within the region. - Strategic Growth and Expansion: Formulate and execute the strategy for the strategic development and commercial expansion of the business across the European market. A strong focus on key markets including France, Germany, Italy and Spain, and the club/owner, domestic league, and federation client segments.  - Client Relationship and Project Leadership: Act as the senior Advisory Lead and Advisory Project Manager for key client consulting engagements across the region. - Delivery Excellence: Ensure the successful, timely, and high-quality delivery of diverse sports and business-related projects. - Team Oversight: Recruit, mentor, and guide local and project-based consulting teams to maintain high performance standards and support regional scale. - Advisory Support: Provide high-level consulting and retained analytical support to strategic clients.