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HR Generalist
Location
United Kingdom
Posted
59 days ago
Salary
0
Seniority
Senior
Job Description
HR Generalist
CAI Software, LLC
• Maintain and update HR systems, databases, trackers, and shared platforms, ensuring data accuracy and compliance • Manage relationships with third-party vendors (e.g., payroll providers, pension schemes, company cars, occupational health, benefits platforms, visa providers) • Support onboarding and offboarding processes, including documentation and employee lifecycle administration • Prepare employee correspondence, including contractual changes and HR letters • Manage the EMEA HR inbox, ensuring timely and accurate responses, appropriate prioritisation, and escalation where required • Manage EMEA HR post (physical mail), including receiving, sorting, distributing, and securely storing or actioning sensitive documents in line with data protection requirements • Coordinate and manage payroll processes across the UK, France, Germany, the Netherlands, and Belgium • Act as the first point of contact for payroll-related queries (e.g., salary, deductions, benefits, holidays) • Liaise with external payroll providers to ensure accurate and timely payroll delivery • Validate payroll data, track changes, and ensure compliance with local legislation • Support payroll reporting and audits as required • Provide first-line support and guidance to managers and employees on HR policies and procedures • Assist in handling employee relations matters, including grievances, disciplinary cases, and investigations • Support and attend employee meetings, ensuring accurate documentation and compliance • Escalate complex ER issues to HR Business Partner EMEA /UK where appropriate • Help develop ER knowledge by documenting processes and supporting case management • Act as a trusted first point of contact for HR queries across EMEA • Provide guidance on policies, procedures, and best practices • Support managers in addressing employee issues and fostering a positive working environment • Contribute to employee engagement, communication, and training initiatives • Generate and analyse HR reports (e.g., headcount, absence, holidays, payroll metrics) • Provide insights and decision support to management through HR data • Ensure timely and accurate reporting to stakeholders • Support and lead HR projects aligned with business and HR priorities • Identify opportunities to improve HR systems, processes, and efficiencies • Document and streamline HR workflows and procedures • Ensure HR practices comply with local labour laws across EMEA • Support audits and maintain accurate HR records • Work with HR Business Partner EMEA / UK to implement HR strategies, policies, and procedures • Collaborate with HR Business Partner EMEA / UK to support regional HR strategies • Build strong working relationships across all levels of the organisation
Job Requirements
- Proven experience in an HR Generalist or HR Operations role within EMEA
- Experience working in a global, fast-paced, and dynamic business environment
- Experience managing or supporting multi-country payroll processes
- Exposure to Employee Relations case support (e.g., disciplinary, grievance)
- Strong knowledge of HR processes and procedures
- Excellent interpersonal and communication skills, with the ability to build relationships at all levels
- Strong organisational skills with the ability to manage multiple priorities independently
- Data-driven mindset with the ability to analyse and interpret HR metrics
- High level of accuracy and attention to detail
Benefits
- Flexible work arrangements
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