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Digital Data Analyst – Pensions

Data AnalystData AnalystFull TimeRemoteSeniorTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

41 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Digital Data Analyst – Pensions

Capita

• Supporting tagging and measurement of digital journeys (training provided) to understand how members use our platforms. • Helping to gather, review and analyse data to produce clear insights for the business. • Assisting with the creation and maintenance of dashboards and reports, primarily using GA4 and Power BI (with support from the existing analyst). • Working alongside the digital design team and product owners to understand data needs, user journeys and reporting goals for our new pension platform. • Helping to identify what data is needed to support personalisation and improved member experiences. • Contributing to testing work during development phases by reviewing early data trends and validating that solutions meet expected outcomes. • Monitoring live performance once features are launched, spotting issues early and supporting improvements

Job Requirements

  • Experience in web analytics and knowledge of the digital eco system especially using Microsoft technology or the ability to learn
  • Understanding of the use of data to personalise journeys for the customer and ability to ensure the correct data is tagged to drive the agreed outcomes
  • Understanding of performance marketing channels
  • Search Engine Optimisation - Understand of site performance and search criteria. Ability to identify solutions to SEO challenges and strive towards an enhanced solution
  • Strong knowledge of statistical concepts and experience in A/B testing hypothesis
  • Strong analytical mindset with experience in digital, data analyse and data visualisation
  • You must be analytical and be comfortable reviewing data to identify challenges in journeys and recommend solutions.
  • You must be able to clearly articulate issues and work with IT on solutions for compelling journey improvement

Benefits

  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

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