Manager, People Operations Ever wondered who builds the systems that help teams do their best work every day? That’s the role we’re hiring for. About Reliance Health We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Healthtech Companies (2025). We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds. The Role As Manager, People Operations, you’ll build and run the systems that help our people do their best work. You’ll assess what’s working and what’s not across hiring, onboarding, performance management, and employee support, then design practical processes that improve how we operate across markets. If you enjoy solving people challenges with structure, clarity, and data, this role is for you. What You’ll Do - Build and run core People Operations processes across the business - Track key people metrics like attrition, time-to-productivity, and employee engagement - Ensure all employee records, contracts, and documentation are accurate and up to date - Coordinate payroll inputs and benefits administration with Finance - Ensure compliance with labor laws across all operating markets - Monitor regulatory changes and update internal policies accordingly - Own the end-to-end onboarding process, ensuring a structured and consistent experience - Coordinate pre-joining logistics including system access, equipment, and Day 1 readiness - Manage the offboarding process including exit interviews and documentation - Oversee the company-wide performance review cycle and ensure consistency across teams - Track performance data and continuously improve review processes - Manage and develop the People Operations team - Assign work clearly and ensure accountability for delivery and quality - Coach team members to handle more complex HR situations independently

Design and optimize core People Ops programs, manage benefits strategy and vendor partnerships, and enhance operational efficiency through scalable processes, all while driving continuous improvement and supporting strategic initiatives.

Role Description The University of Arkansas Grantham is looking for REMOTE PT Faculty in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI, and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Part-time Faculty for University of Arkansas Grantham (UAG) have primary responsibility for online instruction and corresponding outreach to an approximate maximum load of 70 students at a given time. This position is for the designated college and will report to the Faculty Manager. Part-time faculty teach courses that may begin monthly or quarterly depending on the course and program. Courses are eight weeks in length and utilize the Blackboard Learning Management System. Each course week runs Wednesday through Tuesday midnight of the following week. Faculty are given access one week prior to the course start date to set up the course. Key Job Responsibilities - Follow all University policies as provided in the University Catalog and Faculty Handbook. - Provide instruction in accordance with the University and within the scope of departmentally-defined courses, programs of study, and degrees. - Responsibility includes timely interaction with students and quality assessment of student work with substantive feedback. - Provide weekly “office hours” support and communicate (e.g., email, posting, live-chat, etc.) in a timely manner with students, other faculty and staff regarding student concerns or issues. - Participate in shared governance of curriculum, in some instances participating in curriculum development. - Participate in training on necessary technologies to facilitate courses. - Assume responsibility to keep current in the field of study/area of expertise and continue to develop professionally in content, methodologies, and distance-learning strategies. - Able to make decisions and work independently with exceptional problem solving and analytical skills. - Maintain accurate electronic records for both the learning management system maintenance as well as the University records system and submit all records when required. - Participate actively in faculty development opportunities (internally and externally). - Provide feedback concerning student and faculty issues. - Utilize the philosophy and objectives of University of Arkansas Grantham to create a positive growth environment for learning. - Proactively participate with students within programs through teaching, welcome forums, recorded videos, etc. - Notify the appropriate University administrator of any course or course administration issues in a timely manner. - Other duties as assigned. Qualifications - Master’s Degree or 18 graduate credits in the area of specialization required; a doctorate degree is desired. - Areas of specialization: Entrepreneurship, Project Management (must be PMP certified and have a doctorate), Business Ethics, Data Analytics/Statistics. - Five years of professional experience required. - Prospective faculty must enroll in and successfully complete the Faculty Orientation Training Course. - Online teaching experience is preferred. - All degrees must be conferred from an institution accredited by an accreditation agency recognized by the United States Department of Education or the Council for Higher Education Accreditation (CHEA). - A student-centered instructional philosophy is required. - Curriculum development experience a plus. - Proficiency in MS Office Suite Products and leveraging the Internet. - Knowledge of, and use of Blackboard Learning Management System is preferred. - Strong interpersonal skills and ability to collaborate with technicians and faculty. - Knowledge of distance learning educational model required. - Able to gather, analyze, evaluate, and integrate information electronically. - In-depth knowledge of distance learning educational models, adult learning styles, and technology-assisted instruction. - Excellent analytical, interpersonal, oral, and written communication skills required. - High speed Internet and a webcam are required for this role. - A flexible work schedule is required. - Able to multi-task yet maintain close attention to detail and timeliness of work production. - Able to work in a positive team-oriented manner with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public). Requirements - Able to read, analyze, and interpret common journals and legal documents. - Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. - Able to effectively present information to executive management, faculty, staff, and/or students. - Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Able to define problems, collect data, establish facts, and draw valid conclusions. - Ability to present facts to faculty for departmental response. - Able to deal with a variety of information presented in oral or written formats. - Able to deal with non-verbal behavior in assisting with problem resolution. Benefits - Remote work environment. - Workplace culture that promotes a healthy work-life balance. - University contributions to health, dental, life, and disability insurance. - Tuition waivers for employees and their families. - 12 official holidays. - Immediate leave accrual. - Choice of retirement programs with university contributions ranging from 5 - 10% of employee salary.

About BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About the role We are looking for a hands-on Head of People to own and operate the full spectrum of human resources across BJAK’s global organization. This role covers employees across Malaysia, Thailand, Japan, Indonesia, Hong Kong, China, the UK, and the US, spanning both on-site and remote teams. You will be responsible for building, running, and scaling the HR function in a fast-moving, high-growth environment. This is not a purely managerial, strategic or policy-driven role. You are expected to build & drive execution, particularly in hiring, performance management, leadership support, and complex people matters, while progressively building systems and a small, high-quality HR team around you. You will work closely with founders and senior leaders, acting as both a trusted leader and a practical problem-solver. What you will be doing - Own the end-to-end HR function globally, including Talent Acquisition, HR Business Partnering, Employee Engagement, Learning & Development, Payroll, Compensation & Benefits, and HR Operations. - Personally lead and support critical hiring across technical, commercial, and corporate roles, ensuring hiring quality, speed, and consistency across regions. - Partner closely with founders and senior leaders on organisation design, workforce planning, performance management, succession planning, and leadership development. - Build and operate performance management, feedback, and development frameworks that are simple, practical, and actively used by managers. - Drive employee engagement initiatives that strengthen alignment, retention, and execution, while avoiding unnecessary bureaucracy. - Act as a hands-on HRBP for senior leaders and managers, supporting day-to-day people decisions, performance issues, and organizational changes. - Own global payroll, compensation, benefits, and employment structures, ensuring accuracy, fairness, and compliance across all countries. - Manage HR compliance, employment contracts, policies, and statutory requirements across multiple jurisdictions, working with external advisors or EORs where needed. - Design and continuously improve HR processes and systems that scale with the business without slowing it down. - Build, mentor, and lead the HR team over time, with a strong bias toward high ownership and execution. What you will need - Proven experience leading end-to-end HR in a fast-growing, international organization. - Strong hands-on background with the ability to operate at both strategic and execution levels. - Experience managing HR across multiple countries, including a mix of local entities, remote employees, and third-party employment structures. - Solid expertise across talent acquisition, performance management, employee relations, compensation & benefits, payroll, and HR operations. - Strong judgment and business acumen, with the ability to make pragmatic decisions in ambiguous situations. - High ownership mindset - comfortable rolling up sleeves and solving problems directly. - Ability to work closely with founders and senior leaders in a fast-paced, high-expectation environment.