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The direct-connect ground transport marketplace
Customer Support Agent
Location
India
Posted
45 days ago
Salary
0
Seniority
Senior
Job Description
Customer Support Agent
Distribusion Technologies
• Handle incoming English requests from partners and users regarding bookings, fraud and technical issues • Collaborate closely with our tech, product, retail, and finance teams • Drive process improvements and advocate for feature enhancements
Job Requirements
- Experience in Customer Service
- Knowledge of Live Chat and Phone support are a plus!
- Fluent in English (German or Italian would be a plus)
- Ability to quickly understand new technical topics
- Organized and structured
- Understanding or experience in using SQL, APIs, basic programming, automation, and ticketing systems (highly appreciated)
Benefits
- Flexible and remote working conditions
- Relocation opportunities
- Career growth in a small and developing company
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