Home Loan Consultant Location Remote Category Sales Job Id JR106544 Job Type Full time Remote Summary: The Home Loan Consultant Program is a training pathway to becoming a customer focused Loan Advisor and sales professional within the Call Center department. Employees will provide high quality service by assisting potential and current customers in selecting the best mortgage options and taking ownership to resolve problems and meet customer needs upon successfully obtaining the necessary state mortgage originator licenses. Home Loan Consultant is a customer focused, inside sales position within the Call Center. Home Loan Consultants are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. Essential Job Duties and Responsibilities: - Passing SAFE exam, obtaining the required state mortgage originator licenses. - Obtaining and or/ maintaining applicable state and NMLS licensure, or renewing your NMLS license within the time period determined and communicated to you by the Company. - Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program. - Assists customers in discussing financial objectives and goals and, once licensed will take the initial loan application. - Clearly communicates the loan program terms and benefits available to the customer as well as the loan process. - Ensures all required documents are returned and disclosures are signed in a timely manner. - Follows our sales process and QA requirements to remain compliant. - Continually meets and/or exceeds the Sales KPI’s set by Management. - Is responsive to customers’ needs and expectations. - Has excellent communication skills and is clear, concise, and professional when speaking with customers. - Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines. - Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines. - Maintains a professional image and standards consistent with company policies and procedures. - Requires flexible scheduling (weekends and late nights). - Comply with all company policies and procedures. - Maintain regular and punctual attendance. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position is an individual contributor with no direct reports and has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. - Please note that we are only able to consider U.S. citizens or individuals with legal authorization to work in the United States for this role. Foreign nationals requiring sponsorship are not eligible. Education and/or Experience: - High School Diploma required. - At least one (1) year of mortgage sales experience working as bank loan officer or in similar role Certificates, Licenses, Registrations: Home Loan Consultant must pass the NMLS SAFE exam within the first 30 days of this role. Work Complexity: Problems and issues faced are difficult and complex and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Remote Loan Advisor Location Remote Category Sales Job Id JR105102 Job Type Full time Remote Summary: The Loan Advisor, Remote role is a customer focused, inside sales position within the Call Center. Loan Advisors are responsible for both inbound and outbound calls through various marketing tactics, where providing financial solutions and excellent customer service to customers is top priority. The Loan Advisor must immediately notify their supervisors and the Licensing Department if there is a change in residential address. Essential Job Duties and Responsibilities: - Analyzes applicant information to determine whether the customer qualifies for a beneficial loan program. - Assists customers in discussing financial objectives and goals and takes the initial loan application. - Clearly communicates the loan program terms and benefits available to the customer as well as the loan process. - Ensures all required documents are returned and disclosures are signed in a timely manner. - Follows our sales process and QA requirements to remain compliant. - Continually meets and/or exceeds the Sales KPI’s set by Management. - Is responsive to customers’ needs and expectations. - Has excellent communication skills and is clear, concise, and professional when speaking with customers. - Is eager to develop knowledge of the mortgage industry, products, lending practices, and regulatory guidelines. - Has strong knowledge of mortgage industry, products, lending practices, and regulatory guidelines. - Maintains a professional image and standards consistent with company policies and procedures. - Adheres to shift requirements. - Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center/licensed branch (typically more than 75 miles). - Maintain regular and punctual attendance. - Comply with all company policies and procedures. Other Job Duties and Responsibilities: Performs other related duties as assigned. Supervisory Responsibilities: This position is an individual contributor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: - High School Graduate/GED, Bachelors Degree preferred. - At least one (1) year of mortgage sales experience. - Proven track record of exceptional performance. Certificates, Licenses, Registrations: - NMLS/SAFE - At least 1 active license or at a minimum, the ability to be licensed without having to retake the SAFE exam. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Location: Remote (any contiguous U.S. state, with preference to CA, CO, CT, FL, IL, NY, and SC. ) Terms: Contractor (eligible to receive a 1099-NEC) Hours will be set on a per-project basis Salary Range: $70 - $105/hr Start Date: Deadline to apply: Immediate Rolling About Aropa Commons Aropa Consulting is seeking experienced professionals across various disciplines to enrich the Aropa Commons, a pre-vetted roster of mid- and senior-level consultants who bring their unique expertise to a range of challenging and impactful projects. About the Technology Pillar Through our technology pillar, Aropa partners with impact-focused organizations to design tech solutions that align with their missions, adapt to capacity, and advance their teams every step of the way. We have deep experience in many platforms but we are a technology-agnostic firm. Our goal is to keep our clients’ needs at the heart of our work - ensuring that their values and goals are reflected in systems and processes. To achieve these goals, Aropa provides many different services, including fractional technology support; systems evaluations; system design, configuration and implementation; technology strategy development; and customized solution building. For more information about our technology pillar, visit https://www.aropaconsulting.com/technology. About the Role Aropa Consulting has grown rapidly over the past four years, and we are actively seeking to add additional technical capacity to our projects. This is an open opportunity to become a vetted contractor with the Aropa Commons so that we can quickly engage you in support of client deliverables. Aropa Commons is in need of a variety of skills and expertise, so please see below for the desired additions to the Aropa Commons. This role implements specific project deliverables with general guidance from the Senior Consultant for Technology and Operations, Elizabeth Otto-Wallace, and works collaboratively with the Aropa team members of the technology pillar including the CEO, Rosalind Zavras. Consulting Specialities This is a list of the types of backgrounds and consulting experience that we are hoping to engage: - Accounting/finance system evaluation and implementation (NetSuite, Intacct) - Odoo implementation and configuration, including custom development in Python - CRM evaluation and implementation (Salesforce, Raiser’s Edge, Bloomerang, GiveButter, Little Green Light) - Technology strategists, particularly with a background in technology tools for small- to medium-sized businesses and nonprofits - Data architects and strategists - Microsoft 365 Administrators, Intune specialists Key Responsibilities This is a list of some of the responsibilities that a technology consultant at Aropa has: - Ensuring that complex technology-focused projects develop a clear technical project plan and timeline in consultation with the client - Serving as the technical lead in your specific project, ensuring that the technical specifications are executed according to the project plan and client requirements - Facilitating and maintaining clear communication with technology pillar clients, including providing updates on progress and serving as a first point of contact for concerns and next steps - Updating Aropa’s project management systems to track tasks, milestones, notes, and budgets, and following up with project leads to ensure alignment - Upholding our values of Care and Excellence with each client interaction, including 24-business-hour response times Sample Projects Because we are looking for a variety of technical individuals, below is a list of sample projects that we have completed in the past year: - Comprehensive technology ecosystem review and roadmap: We worked with a large international organization to understand their current technology ecosystem and developed a road map towards a future state that is more integrated and human-centered - Evaluation of core infrastructure and management of implementation processes: We worked with a large fiscal sponsor to review and understand their core technologies (HR, finance, contracts) and are supporting their evaluation and implementation of new systems. - Managed and supported implementation of new accounting systems: We have worked with various organizations to structure and manage their implementation of new accounting systems (NetSuite and Intacct) - Implemented a new inventory management system for a book donation nonprofit: we evaluated and then implemented Odoo as a comprehensive inventory and program management software for a nonprofit organization that manages a large amount of book donations. About You We value diverse experiences and perspectives, and we’re eager to learn how your background can contribute to the Aropa Commons. Individuals with all backgrounds are encouraged to apply. Ideal Experience - Demonstrated professional experience managing technology and systems focused projects - Excellent organizational skills that facilitate clarity for not only the project manager but the whole Aropa team and the client - Proactive communication skills and style in order to ensure project teams remain on track and clients are heard and served - Deep technical knowledge in your specialty, demonstrated by both years of experience as well as project case studies - Experience working in or with nonprofit and mission-driven organizations, understanding their unique requirements, structures, and strengths Other Qualifications - Deep background in manipulating data in Excel and beyond - Experience leading the implementation of technology solutions - Innovative mindset to encourage an entrepreneurial environment - Demonstrated experience working independently with an ability to proactively manage your tasks list - Transparent and collaborative attitude and a love of solving problems with others - Commitment to working collaboratively with people from diverse backgrounds in terms of race, ethnicity, gender (including nonbinary), sexual orientation, class, and religion - Technologies: We use the following systems in our work. As a Consultant, onboarding time for these platforms is minimal. Here is a list of the current tools we use: - - Collaboration: Slack, Canva - Project management: Productive, Google Workspace - Videos & meetings: Zoom, Google Meet, Loom About the Application Process For this call in Aropa Commons, we are searching for contractors/freelancers who are interested in working with a rapidly growing, human-centered agency. Contracts will be for specific project deliverables and/or a time-limited engagements. Those who are running their own consulting firms and are seeking additional clients are encouraged to apply. Please submit your resume and a short written statement (no more than one page total) that includes: - A brief overview of your interest in Aropa and the specific technical skill(s) referenced above you are qualified in supporting. - Details of 2 - 3 projects that highlight your technical and project management skills. You do not need to include client names. - Please include a link to a a previous work product that you have submitted to a client or employer that demonstrates your chosen skill. This could be a project plan, timeline, or project deliverable. This can be a Google Drive link or a link to a portfolio site. EEO Statement Aropa Consulting is an Equal Opportunity Employer and values a diverse and inclusive workforce. In all matters affecting employees and applicants for employment, Aropa is committed to going beyond the principles of Equal Employment Opportunity and prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, criminal history, or veteran status. We believe that ALL people have a place and there is no tolerance for hatred or disregard of anyone on the basis of identity. Please only apply for this position if you are enthusiastic about working and learning from people of all ethnic-religious identities. We believe a diverse workforce enables us to be successful and we encourage all to apply.

Role Description As a Senior Consultant within our Digital Infrastructure Practice, you will be at the forefront of driving digital transformation initiatives for our clients. Leveraging your expertise in infrastructure technologies, you will collaborate with cross-functional teams to deliver innovative solutions that enhance operational efficiency, scalability, and security. From designing robust architectures to implementing cutting-edge technologies, you will play a critical role in helping our clients harness the power of digital infrastructure to achieve their business objectives. - Engage with clients to understand their business goals, infrastructure challenges, and technology requirements. - Conduct workshops, interviews, and assessments to gather detailed insights into client needs and pain points. - Translate client requirements into actionable recommendations and solution proposals, aligning with best practices and industry standards. - Collaborate with solution architects and technical leads to design scalable, resilient, and cost-effective infrastructure solutions. - Develop architecture diagrams, technical specifications, and implementation plans to guide solution delivery. - Evaluate technology options and recommend optimal platforms, services, and deployment models based on client requirements and constraints. - Support the implementation and deployment of digital infrastructure solutions, working closely with engineering teams and third-party vendors. - Configure and deploy cloud environments, virtual networks, and infrastructure components according to design specifications. - Conduct testing, troubleshooting, and validation to ensure solution functionality, performance, and security. - Assist project managers in planning, scheduling, and tracking project activities, milestones, and deliverables. - Monitor project progress, identify risks, and proactively address issues to ensure timely and successful delivery. - Communicate project status, updates, and dependencies to stakeholders, fostering transparency and collaboration throughout the project lifecycle. Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field. - 5-8 Year’s experience in infrastructure consulting, cloud computing, or network engineering roles. - Strong experience with Juniper, Cisco and Aruba products. - Security experience, a plus. - Cisco ISE, a plus. - Wireless experience, a plus. - Relevant certifications, a plus. Requirements - Ethical and Critical Thinking. - Excellent sales and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong supervisory and leadership skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Proficiency in infrastructure automation, scripting languages (e.g., Python, PowerShell), and configuration management tools (e.g., Terraform, Ansible). - Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. - Strong communication, interpersonal, and presentation skills, with the ability to interact effectively with clients and internal stakeholders. Benefits - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.