Role Description - Own vendor logistics and coordination across software tools, service providers, contractors, and compliance platforms. - Drive follow-ups across teams to ensure accountability and timely execution. - Conduct research, data entry, and preparation to support sales, fundraising, and partnership initiatives. - Build and manage recurring workflows, including investor updates and onboarding checklists. - Create and maintain SOPs and documentation as systems scale. - Coordinate hiring logistics, including scheduling, interview coordination, and candidate communication. - Prepare briefs, summaries, and agendas for leadership meetings. - Own SOC 2 compliance workflows by tracking controls, coordinating evidence, and managing audit timelines. - Manage day-to-day HR operations including onboarding, benefits administration, and tools like Rippling. - Coordinate content across channels such as LinkedIn, blogs, and internal communications. - Support event planning for conferences, customer dinners, and demo days. - Act as a project coordinator across engineering, sales, and customer success teams. Qualifications - 1–3 years of experience in operations, Chief of Staff, EA, consulting, or startup environments. - Exceptional organizational skills with a strong bias toward documentation and systems. - Ability to context-switch effectively across tasks such as vendor management, investor communication, and onboarding workflows. - Strong written communication skills, comfortable drafting on behalf of leadership. - Highly proactive, identifying and solving problems before they escalate. - Familiarity with tools like Notion, Slack, Google Workspace, Rippling, and CRM systems. Requirements - Exposure to enterprise sales cycles or B2B/industrial environments. - Strong interest in AI and a willingness to leverage AI tools to improve personal productivity. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Operations Manager Type: Full-time Compensation: $56–$70/hour Location: Remote Role Responsibilities - Own vendor logistics and coordination across software tools, service providers, contractors, and compliance platforms. - Drive follow-ups across teams to ensure accountability and timely execution. - Conduct research, data entry, and preparation to support sales, fundraising, and partnership initiatives. - Build and manage recurring workflows, including investor updates and onboarding checklists. - Create and maintain SOPs and documentation as systems scale. - Coordinate hiring logistics, including scheduling, interview coordination, and candidate communication. - Prepare briefs, summaries, and agendas for leadership meetings. - Own SOC 2 compliance workflows by tracking controls, coordinating evidence, and managing audit timelines. - Manage day-to-day HR operations including onboarding, benefits administration, and tools like Rippling. - Coordinate content across channels such as LinkedIn, blogs, and internal communications. - Support event planning for conferences, customer dinners, and demo days. - Act as a project coordinator across engineering, sales, and customer success teams. Qualifications - 1–3 years of experience in operations, Chief of Staff, EA, consulting, or startup environments. - Exceptional organizational skills with a strong bias toward documentation and systems. - Ability to context-switch effectively across tasks such as vendor management, investor communication, and onboarding workflows. - Strong written communication skills, comfortable drafting on behalf of leadership. - Highly proactive, identifying and solving problems before they escalate. - Familiarity with tools like Notion, Slack, Google Workspace, Rippling, and CRM systems. Requirements - Exposure to enterprise sales cycles or B2B/industrial environments. - Strong interest in AI and a willingness to leverage AI tools to improve personal productivity. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

• Support and coordinate onboarding and offboarding activities • Maintain records related to operational changes and compliance documentation • Drive coordination between stakeholders to support operational initiatives • Organize and lead internal meetings and operational forums • Develop presentations for senior leadership • Manage SharePoint site for document access

Role Description Genesys Cloud is in growth mode. The Product Business Strategy & Operations team is the analytical and operational backbone of Genesys Product leadership, responsible for shaping growth strategy, driving its execution, and ensuring the insights that reach the C-suite are rigorous, reliable, and actionable. As a Business Strategy & Operations Summer Analyst, you will work at the intersection of analytics, strategy, and executive communication. This role is best viewed as an internal, product-focused strategy seat: - Help frame business questions - Analyze performance trends - Assess market dynamics - Turn findings into clear recommendations for leaders across Product, Finance, and GTM Throughout the summer, you will gain exposure to many aspects of the Genesys Cloud business, including: - Product adoption - Business health - Growth opportunities - Competitive positioning You will support strategic and operational workstreams by combining strong problem-solving, business judgment, and polished communication. Qualifications - Current undergraduate rising senior or graduate student (M.S. or MBA) in Business, Economics, Engineering, Statistics, Data Science, Computer Science, or a related field - Strong proficiency in Excel and PowerPoint is required - Strong analytical and structured problem-solving skills - Exceptional written and verbal communication skills - Proactive self-starter with the ability to multi-task and work independently - Ability to build productive working relationships with co-workers - Demonstrate intellectual curiosity and a desire to tackle ambiguous projects Requirements - Experience with SQL for data analysis - Familiarity with Python or R for analytical work - Exposure to SaaS business analysis concepts - Experience with Tableau, Snowflake, Zenlytic, or similar analytics and BI tools - Experience with Cursor or similar AI-assisted productivity tools - Understanding of cloud software, SaaS, or contact center markets - Experience preparing presentations, memos, or dashboards for leadership audiences Benefits - Medical, Dental, and Vision Insurance - Telehealth coverage - Flexible work schedules and work from home opportunities - Development and career growth opportunities - Open Time Off in addition to 10 paid holidays - 401(k) matching program - Adoption Assistance - Fertility treatments