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Customer.io

Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.

Information Security Specialist

Security EngineerSecurity EngineerFull TimeRemoteSeniorTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Oregon

Posted

55 days ago

Salary

$151K - $170K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglishAWSCloudCyber SecurityGoogle Cloud Platform

Job Description

Information Security Specialist

Customer.io

• Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. • Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints. • Support and improve our compliance posture (SOC 2, ISO 27001). • Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements. • Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls). • Conduct security reviews of third-party vendors. • Develop and maintain security policies, standards, and runbooks. • Partner with Platform Security and Engineering on application security topics. • Drive security awareness initiatives. • Monitor and assess emerging threats and translate them into actionable recommendations for leadership.

Job Requirements

  • 4+ years of experience in information security, cybersecurity, or a related technical discipline.
  • A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive.
  • Hands-on experience with compliance frameworks (SOC 2, ISO 27001).
  • Strong knowledge of cloud security fundamentals (AWS, GCP, or similar).
  • Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms.
  • Solid understanding of incident response processes.
  • Familiarity with SaaS environments and the security challenges that come with them.
  • Strong written communication skills.
  • Self-starter mentality.
  • Experience evaluating AI/ML tools for data privacy and security risks is a strong plus.
  • Experience in vendor risk assessment and third-party security reviews.
  • Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget and more.

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