Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice. Join our growing company dedicated to quality care at Frontier Dermatology! Position Details: - Overview: Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler! - Job Title: Scheduler (Contact Center) - Location: Re.mot.e Opportunities in Oregon and Washington - Typical Schedule: Mondays – Fridays, 8:00am – 5:00pm Please note: this position requires an anticipated start date of 05/04/26. General Description of All Benefits: - Health Insurance – medical, dental, and vision with HSA, FSA options - 401k - employer matching up to 4% - Life Insurance – employer paid & voluntary options - 8 paid holidays per year - Tiered PTO accrual 80 – 200 hours annually - Complimentary parking - Pet insurance voluntary option - Employee Assistance Program provided Qualifications: - Preferred experience in a medical office environment, call center, or graduate of a healthcare training program - HS Diploma, GED; or 1-3 months related healthcare experience - Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites - Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below! Who Are We? Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates. CARE IS.. our core values: Community – We’re loyal to our patients, providers, and staff Accountability – We are responsible for our behavior, interactions, and outcomes Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others Empathy – We treat the people the way they want to be treated Integrity – We are honest and ethical Service Excellence – We always do our best Apply here or through our company website career portal to see other available positions! Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.

• Responding to high volume of inbound client/customer requests • Providing information, processing customer profile changes, directing requests to other teams • Researching and resolving customer inquiries and escalations • Retaining clients at risk of terminating • Coordinating with internal departments to resolve issues • Documenting customer interactions in appropriate systems • Participating in departmental/interdepartmental projects

Role Description Your future role at a glance: - Location: Remote - Must be within 1 hour of Nashville, TN - Department: Transfer Center - Schedule: Day shift | 6:30am - 6:30pm | PRN - as needed - Salary Range: $35.88 - $50.65 (per hour) How you’ll make an impact in this role: - Collaborate with the nursing staff and multidisciplinary team members to place patients in appropriate levels of care to achieve desired outcomes. - Coordinate as liaison between physician requestors for consultants and specialty consultants. - Stay informed of patient changes and communicate the impact to admitting physicians. - Develop and maintain relationships with referral sources and admission decision makers. - Maintain standards for documentation and communications with physician/service referrals for legal, medical, statistical, and process improvement purposes. Qualifications - Licensure / Certification / Registration: Registered Nurse obtained prior to hire date or job transfer date required. - BLS Provider preferred. American Heart Association or American Red Cross accepted. - Education: Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Requirements - Bachelors in Nursing - 3+ years bedside nursing experience - 2+ years in Critical Care, ICU or Emergency Department (ED) experience, charge nurse or some type of leadership Benefits - Retirement: 403(b) plan - Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

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