Job Closed
This listing is no longer active.
Call Center Representative – III
Location
Illinois
Posted
40 days ago
Salary
$23 - $33 / hour
Seniority
Senior
Job Description
Call Center Representative – III
Trustmark
• Responding to high volume of inbound client/customer requests • Providing information, processing customer profile changes, directing requests to other teams • Researching and resolving customer inquiries and escalations • Retaining clients at risk of terminating • Coordinating with internal departments to resolve issues • Documenting customer interactions in appropriate systems • Participating in departmental/interdepartmental projects
Job Requirements
- High School Diploma or GED
- 4 – 6 years of related experience
Benefits
- Health/dental/vision
- Life insurance
- FSA and HSA
- 401(k) plan
- Employee Assistant Program
- Back-up Care for Children, Adults and Elders
- Health and wellness initiatives
- Wellness program that reduces insurance premiums
Related Guides
Related Categories
Related Job Pages
More Call Center Representative Jobs
Role Description ¡Buscamos #COVISIANlovers con ganas de crecer! Únete a uno de los mejores lugares para trabajar en Perú, Primeros puestos del GPTW, líderes en servicios de Call Center. Como importante multinacional seguimos en crecimiento y actualmente estamos en búsqueda de: - ASESORES PORTABILIDAD MOVISTAR PERÚ Horario rango: Lunes a sábado, Disponibilidad de 9:00 PM - 6:00 PM Días de descanso: DOMINGO. Lugar de trabajo: Casa. Modalidad de trabajo: Remoto. Qualifications - CON O SIN EXPERIENCIA. - NECESARIO: Tener Laptop o Pc para capacitarse de manera virtual vía Meet. - Residir Distritos en Lima Metropolitana o Callao (Obligatorio) - DNI vigente, Ser mayor de edad. - Mínimo secundaria completa. - Actitud y ganas de tener un trabajo estable. Benefits - Ingreso a planilla completa desde el primer día de trabajo con todos los beneficios de ley (gratificaciones, CTS, utilidades, vacaciones pagadas, asignación familiar, EsSalud, etc.). - Sueldo Básico de S/. 1130 + Incentivos frecuentes. - Comisiones ILIMITADAS. - Bono de luz. - Capacitaciones presencial, REMUNERADAS desde el primer día. - Línea de carrera desde el 3° mes. - Convenios educativos con universidades, institutos. - Empresa con Sello “Empresa Segura” libre de discriminación y violencia contra la mujer. - Programa de estudios gratuita con nuestra plataforma global propia de aprendizaje online para tu crecimiento profesional y línea de carrera. - Descuentos corporativos para servicios de entretenimiento, restaurantes, entre otros. Company Description
Home Health Registered Nurse (RN) in Chandler Work-life balance is yours in this nursing role! As a Home Health RN for Interim HealthCare, you can decide how much you work and how your days are structured. Simply set the schedule that works for you. No need to choose between your family and your career—you can have both, minus the guilt. Pioneers in the home care industry, Interim HealthCare® is looking for Home Health RNs with a passion to provide exceptional patient care while enjoying the flexibility and autonomy that comes with it. If that describes you ... you are made for this! Our Home Health Registered Nurses enjoy some notable benefits: - $37.00 / hr - $45.00 / hr - 1:1 nurse-to-patient ratios where you impact outcomes - Flexible assignments, autonomy and work-life balance - Online training, growth and ability to earn CEUs - Tuition discounts through Rasmussen University As a Home Health Registered Nurse, here’s a big-picture view of what you’ll do: - Provide home-based care to patients with illnesses, injuries and chronic diseases—often after discharge from a hospital, rehab or nursing facility - Work with a team of physicians and oversee LPNs, CNAs and aides providing patient care - Examine patients, do assessments, document progress and report changes to their physician - Educate patients on their plan of care, prescribed medication, therapy, diet and exercise - Coach family members on the patient’s plan of care, medication and home safety - Ensure goals are met and coordinate discharge from services A few must-haves for Home Health Registered Nurses: - Graduate of an accredited nursing program and active RN license in AZ - Minimum of 1 year of nursing experience, ideally in home healthcare - CPR certification - Knowledge of state and federal home health regulations - Clinical proficiency in nursing specialty, strong communication skills and compassion Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Registered Nurses (RNs). Operating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates nurses; and our ongoing efforts to advocate for nurses in ways that elevate their profession and reward their sacrificial work. Join a nationwide network of nurses who have rediscovered the passion that led them to nursing. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Carrier Success Representative
Arrive LogisticsWe Deliver, So You Can. 📍Austin | San Antonio | Chicago | Tampa | Guadalajara 🔜 Phoenix & Columbus
Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. Who We Want As the Carrier Success Representative Trainee you will use your customer service skills and tracking experience to help deliver premier service to our customers. As we grow, we continue to need individuals who can flourish in a carrier service support role. You will be assisting in ensuring our priority shipments are being tracked and updated on a daily basis. You will work closely with carriers doing business with Arrive Logistics and you will connect with people from all over Arrive to handle tracking operations for our priority shipments in order to contribute to a customer obsessed group that interacts with Arrive’s carrier partners and driver partners every day. The role will partner with carrier operations and client success operations to focus on meeting the representatives and companies needs. This position is responsible for proactive tracking/issue resolution, communication internally, escalation and problem solving, and customer satisfaction. This would include communication between carrier representatives, drivers, BizDev operations representatives, and looking for support from their group tracking team leader. What You’ll Do - Utilize RingCentral, ARRIVEnow, email, and slack to update our systems properly and communicate with our drivers - You will assist in tracking priority shipments which could mean: High priority pick ups, HR shipments, loads with visibility tool errors, enterprise loads, etc. depending on current company needs - Inbound/Outbound calls to drivers and dispatchers with professionalism - Your first resource for tracking will be phone calls. You will also have different tracking tools in case you are unable to get a tracking update by phone. - Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly. - Remain up to date and follow company wide SOP’s and standards set - Utilize the tracking board on a daily basis for best tracking practices - Communicate with internal departments to proactively relay information - Maintain a high standard of quality in the comments you input and the emails you send and receive. - Ensure that loads are updated in a timely manner, making sure our customers are receiving information about their load that will assure making the set appointment times. - Exemplify a level of assertiveness to identify issues and solve them. - Gain knowledge of the transportation industry to better serve our customers,carriers, and drivers. - Guarantee that the quality of calls, notes, emails, and overall information is aligned with our parameters. - All communication related to permissions or any administrative inquiry must be escalated to your team lead. Qualifications - High school Diploma - College degree preferred - Ability to work in a fast pace environment - Proactiveness - Must be willing to live in Guadalajara full-time - Must be bilingual in Spanish and English - Fast-paced and able to multitask in a high-pressure environment. - Detail oriented, with an emphasis on accuracy & follow-up. - Passionate about customer service & solving problems with customer experience in mind. The Perks of Working With Us - Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. - Leave the suit and tie at home; our dress code is casual. - Enjoy office wide engagement activities, team events, happy hours and more! - Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants. - Start your morning with free coffee! - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program! Your Arrive Experience Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.
Inbound Call Center Agent
Enterprise Call CenterEnterprise Call Center is the authorized recruiting partner for Genesis Balance Counseling, PLLC. Genesis Balance Counseling is a growing North Carolina-based mental health practice focused on helping individuals and families achieve balance, healing, and long-term wellness. Genesis Balance Counseling combines compassionate care with modern accessibility through virtual therapy, in-person options, and insurance-friendly services.
Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. Job Description We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Qualifications - High school diploma or GED - Must be at least 18 years of age - Authorized to work in the United States - U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) - Ability to follow detailed processes and meet performance expectations - Strong communication and active listening skills - Comfortable navigating computer applications and web-based tools - Ability to work independently and remain accountable to schedules Preferred: - Prior call center or customer service experience - Bilingual (Spanish/English) preferred but not required - Familiarity with phone-based or computer-based support environments Additional Information - Flexible scheduling options after certification - Paid training following successful client certification - W2 employment structure with payroll, protections, and stability - Paid time off and optional supplemental insurance (Aflac) - Household telehealth access through MDLive - Access to performance-based incentives - Career advancement pathways into support, QA, and leadership roles - All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/

