• Manage the full client intake process, ensuring a smooth and positive experience • Act as the first point of contact for new client inquiries, providing timely and professional communication • Collect, review, and organize client documentation accurately • Coordinate service initiation, including scheduling and internal team communication • Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success • Support recruitment efforts, including sourcing, screening, and coordinating candidates • Schedule interviews and manage candidate communication throughout the hiring process • Assist with onboarding of new hires • Maintain and update candidate and client pipelines using systems such as Monday.com • Track and manage workflows for both intake and recruitment functions • Collaborate with internal teams to ensure staffing and client needs are met efficiently

Role Description This role is responsible for collaborating with Business Owners, Technology Teams, Finance and Legal departments in the development and ongoing assessment of IT vendor relationships. This role will develop, implement, and maintain appropriate processes and procedures to ensure efficient oversight of the Company's IT vendors and vendor lifecycle. Job Roles and Responsibilities - Lead complex, enterprise-wide sourcing initiatives and contract negotiations. - Conduct market research and maintain a working knowledge of current business trends including industry changes, cost drivers, pricing, market conditions, and economic indicators in order to identify new and/or alternate sources of supply, as needed. - Conduct ongoing benchmark reviews and perform complex financial analysis, projections and evaluations of vendor proposals for existing and new contracts. - Influence and drive collaboration between cross-functional stakeholders for the development and execution of enterprise sourcing strategies to identify cost savings opportunities and facilitate strong partnerships between Claritev and its strategic vendors. - Research and qualify potential new vendors that have the ability to support organizational needs. Assess vendor's products and services. Negotiate pricing and contract terms. - Responsible for vendor lifecycle management, cultivating and maintaining new and existing relationships between the organization, business owners and vendors. Establish standards to assess the performance of approved vendors. - Review processes and procedures and support ongoing vendor lifecycle enhancement projects. Evaluate current vendor management processes and identify ways to improve them. - Develop and ensure proper agreements (Master Services Agreements, Statements of Work, etc.) are in place with vendors that adhere to internal, client and regulatory standards. - Develop and issue Request for Information (RFI) and/or Request for Proposal (RFP) to tie current company priorities to potential vendors. Ensure that: - Vendor is a viable, reliable business partner via a thorough due diligence process. - Vendors are compliant in meeting the terms of the contract, and that remedies are in place for vendor non-compliance to the terms of contract. - Processes are in place to effectively measure vendor performance against contract. - Develop vendor metrics and monthly status reports; review, track, monitor and report on vendor results; identify, track and resolve issues by proposing viable solutions. - Establish and manage vendor project meetings, internal stakeholder surveys, business reviews to gauge vendor performance. Identify and resolve any issues and concerns as necessary. Prepare an issue escalation process to quickly and effectively address vendor performance issues. - Establish and cultivate strong working relationships with all vendors and stakeholders to ensure that vendors are meeting contract provisions and providing cost effective solutions. - Collaborate, coordinate, and communicate across disciplines and departments. - Ensure compliance with HIPAA regulations and requirements. - Ensure compliance to Claritev security provisions. - Demonstrate commitment to the Company's core values. - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications - Minimum High School Diploma and 6 years of related experience; advanced degree in a related field is strongly preferred. Experience in Information Technology, Healthcare Services, Managed Care or Health Insurance preferred. - Category management experience in Information Technology categories of Hardware, Software, SaaS, Cloud, Telecom, Network, and Infrastructure. - Experience with vendor lifecycle management and knowledge of vendor contracting and management principles. - Experience writing and/or supporting Requests for Information/Requests for Proposals, Master Services Agreements, Statements of Work, and Service Contracts. - Experience interpreting, evaluating, negotiating, and terminating complex IT contracts in a professional manner. - Experience performance-managing a remote vendor workforce desired. - Communication (oral, written and listening), project management, analytic, organization, interpersonal, collaborative, prioritization, multi-tasking, planning, negotiation, change management, technology, and financial acumen skills. - Ability to work effectively with all levels of management and employee, both internal and external. - Ability to work independently as well as be a team player who takes a collaborative approach. - Ability to facilitate teams and relationships to satisfy needs and identify improvements. - Ability to demonstrate commitment to excellent customer service and follow-through. - Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities as business needs dictate. - Ability to effectively present information and respond to questions from internal stakeholders and vendors. - Ability to be flexible and creative in problem solving, conflict resolution, and identifying process improvements. - Ability to use software and peripherals related to job responsibilities, including MS Office. - Ability to adhere to corporate work ethic standards. - Handle sensitive information with the highest degree of integrity and confidentiality. - Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone. - SAP Ariba experience is preferred. - Project Management Certification (PMP) preferred. Benefits - Medical, dental and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits. EEO Statement Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. Application Deadline We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

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Ecolab UK and Ireland is proud to be a Great Place to Work- Certified™ Company! Our associates have spoken and recognised outstanding employee experience. So, when you join our Pest Elimination team as a Pest Technician on a 6 month fixed term contract, not only do you get to work for a company that helps change the world, you will also get to work for a company that is committed to creating great workplaces for their associates. Why join our Pest Elimination team? We will provide you with the tools and experience to be an expert on problem solving and advising on preventative solutions to protect our customers from pests. You will have the flexibility to manage your own diary and route plan, to ensure that our brand and our customers are protected. You will also get to build and retain relationships to partner on best practice solutions, supported by a wider team and network you can learn and develop from. Are you driven to succeed, dependable, problem solver and can trouble shoot? Can you build excellent relationships and offer expert advisory support to our clients? Are you looking for a change in career or looking for a company that will support you in your career development and growth? If so, we want you to consider becoming part of our Pest Elimination team. As a Pest Technician you will: - Build and retain relationships with our customers, who include Global brands - Have excellent communication skills - Take responsibility for controlling and eradicating pests - Be able to problem solve and offer solutions - Deliver verbal and written reports to clients by using the latest Apple technology - Have the flexibility to manage your own workload, by efficiently and effectively planning your own diary - Be responsible for managing your own stock levels to be able to service your customers. - Be able take a proactive and reactive approach to your work. What’s in it for you? - Salary starting from £27,27000. up to £30,000. dependant on experience - Additional £3,000. London Weighting Allowance if you reside in the M25 area - Investment in your training, development, and qualifications - 25 days holiday plus 8 days Bank Holiday - 4% Flexible Benefits. A wide range of benefits (extended to families) or to be used as salary increase - Pension and 4 x annual salary Life Assurance benefits - Bonus opportunity of up to 5% - Opportunity to purchase company shares - Performance bonus, overtime, and commission available - Company Van - Company iPhone - A long-term career within a business that recognises the talent to progress, inclusive of global opportunities We welcome applications from people fleeing the situation in Ukraine. If you have the required skills and your status gives you eligibility to work in the country of this job, please apply, and select that you have the right to work, and will not require sponsorship. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.