About Us Welcome to Reeco, where we are transforming the back-of-house tech for the hospitality industry. Think of it like this: while hotels are all about luxury and convenience, their operations are often stuck in the ‘90s. From emailing suppliers to doing inventory with pen and paper – it is outdated, inefficient, and expensive. That is where we come in! With the power of AI, we help streamline operations for top brands like Hilton, Marriott, Hyatt, and IHG, so they can focus on what really matters – delivering amazing guest experiences while keeping everything running like clockwork. Why Reeco At Reeco, we live by our core values, which we call Heartt: Humility, Excellence, Ambition, Respect, Transparency, and Trust. We believe that by putting both heartt and mind into everything we do, we can transform the hospitality industry. We are on a mission to provide simple, powerful solutions for our customers with the same dedication they put into serving their guests. Job Summary Reeco is looking for a strategic, builder-minded Director of Customer Marketing to join our team. Reporting directly to the VP of Marketing, you will be the foundational hire for our customer marketing function. You will start as an individual contributor, rolling up your sleeves to build the engine from scratch, with the expectation of hiring and leading a team as we scale. You will own the strategy and execution for upselling to our current customers across all segments, carrying revenue and expansion ARR targets. Additionally, you will be the voice of our rapidly evolving product, working closely with the Product team to craft compelling narratives around frequent feature releases and updates. This is not a role for someone looking for an existing playbook. We need a visionary who can come in, leverage our tech stack, and build the path forward in a fast-paced, dynamic environment. Key Responsibilities The Director of Customer Marketing will take on a multifaceted role that blends strategic oversight with hands-on execution. You will drive upsell and expansion pipeline across our entire customer base, holding accountability for revenue targets tied to customer growth and adoption metrics. Partnering deeply with the Product team, you will understand frequent feature ships and determine the strategic narrative, deciding what to communicate, how to bundle updates for milestones, and the best channels to reach our users. You will own the full lifecycle of customer campaigns. While you will eventually have supporting resources from Creative Services and Revenue Ops, you must be comfortable strategizing, writing copy, and building campaigns directly in Customer.io today. Acting as the connective tissue between Marketing, Customer Success, Sales, RevOps, and Creative Services, you will ensure a cohesive customer journey and aligned revenue goals. Furthermore, you will champion the use of AI within our marketing efforts, utilizing it to personalize campaigns at scale, accelerate content production, and effectively market our own AI-driven product features. Ultimately, you will lay the groundwork for a world-class customer marketing team, transitioning from an individual contributor to a people manager as the company scales. - Revenue & Expansion: Upsell and expansion pipeline. Achieve revenue targets tied to customer growth and adoption metrics. - Product Storytelling: Feature releases and updates. Craft compelling narratives and determine the best communication channels. - Campaign Execution: Full lifecycle of customer campaigns. Strategize, write copy, and build campaigns directly in Customer.io - Cross-Functional Alignment: Marketing, CS, Sales, RevOps, Creative. Ensure a cohesive customer journey and aligned revenue goals. - AI Integration: Personalization and content production. Leverage AI tools for marketing efficiency and product marketing. - Team Building: Foundational customer marketing function. Transition from an IC to a people manager, building a world-class team. Requirements Requirements & Qualifications We are seeking a candidate with approximately seven or more years of experience in B2B SaaS marketing, ideally stepping up from a Senior Manager role or currently operating as a Director. Experience in adjacent SaaS spaces is welcome, and a background in hospitality tech is considered a strong plus. Deep, hands-on experience with Customer.io, or an equivalent sophisticated marketing automation platform, is an absolute must-have, along with high proficiency in Notion. You must possess a builder mentality, thriving in a fast-paced, ambiguous environment where the product is constantly evolving. You are excited by the challenge of creating the playbook rather than following one. While your primary focus is strategic, you are an excellent writer capable of drafting compelling in-app messages, email sequences, and release notes. You leverage data and tools to make informed decisions and naturally collaborate across departments to drive success. Additionally, you are AI-savvy, actively integrating AI tools into your daily workflows and understanding how to leverage them for marketing efficiency and personalization. - Experience: 7+ years in B2B SaaS marketing (Senior Manager or Director level). - Industry Background: Adjacent SaaS spaces welcome; hospitality tech is a strong plus. - Technical Proficiency: Deep, hands-on experience with Customer.io and Notion. - Mindset: Builder mentality, comfortable with ambiguity and rapid evolution. - Skills: Strategic thinker, excellent writer, data-driven, and highly collaborative. - AI Fluency: Actively integrates AI tools for efficiency and personalization. Perks & Benefits At Reeco, we believe in taking care of our team so they can focus on transforming the hospitality industry. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and professional growth. - Competitive Salary and Benefits: A competitive salary package and comprehensive benefits, including health insurance, retirement plans, and paid time off. - Growth Opportunities The opportunity to grow with a fast-paced startup and take on increased responsibilities as we expand. - Innovative Environment: Work with a talented and passionate team dedicated to transforming the hospitality industry through technology. - Office & Flexibility: Dynamic office in Miami, FL, with high-end amenities (remote flexibility for this role). How to Apply Ready to join a company where your work has real impact? Send us your resume, and don’t forget to share why Heartt resonates with you! At Reeco, we believe in working smart, staying humble, and always bringing our best. Let’s change the future of hospitality together. Only Qualified leads will be answered.

• Provide high-level administrative support to the VP of Marketing, including meeting coordination, travel arrangements, and expense reporting • Act as a trusted administrative partner, managing priorities, anticipating needs, and ensuring the VP of Marketing is prepared for internal and external meetings • Coordinate meeting logistics, agendas, materials, and follow-ups for leadership, agency, and cross-functional marketing meetings • Support development and refinement of presentations, pre-reads, and executive-ready materials • Coordinate CDAs, consulting agreements, SOWs, POs in partnership with Legal and Finance • Handle confidential and sensitive information with professionalism, discretion, and sound judgment • Serve as a marketing coordinator supporting the planning and execution of marketing initiatives and key deliverables • Partner with Finance to support brand budget tracking, invoice processing, and spend visibility • Assist with the organization and maintenance of marketing assets, templates, and files (e.g., SharePoint or other content management tools) • Coordinate with external agencies, vendors, and consultants to support marketing programs and initiatives • Support logistics and execution for commercial meetings, internal communications, and cross-functional updates • Help plan and execute engaging, well-organized Marketing and cross-functional team update meetings that build alignment, momentum, and connection • Serve as a key administrative and operational user for Marketing systems and tools (e.g., SharePoint, project tracking tools, or content platforms as applicable) • Support onboarding and training logistics for new Marketing team members • Help establish and maintain organized, scalable processes to support a growing Marketing organization • Act as a flexible resource across Marketing projects as priorities evolve

Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About the Role We’re seeking Master’s-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment. Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and we’re looking for group facilitators who are deeply aligned with Charlie Health’s mission to provide life-saving mental health treatment. Responsibilities - Complete all Onboarding requirements within 2 weeks of start date - Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month - Respond to all email and Slack communication promptly (within 48 hours) - Review the curriculum aligned to group assignment prior to group start time - Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour  - Facilitate groups using the current Charlie Health curriculum and best practices - Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed - Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture - Following all operational policies and procedures as indicated by Charlie Health best practices - Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members - Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches - Communicate professionally and promptly with all clients, staff, families, agencies, and referents - Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards - Demonstrate professional ethics, including appropriate boundaries and confidentiality - Other duties as assigned Requirements - Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays - Master’s degree in mental health or related field (see examples below) - Experience working with diverse age demographics in intensive treatment settings - Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus) - Strong belief in and advocacy for group-based treatment alongside individual therapy - Ability to facilitate effective, engaging telehealth sessions - Reliable high-speed internet connection for client sessions - Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software - Part time, 1099 contractor role Examples of Master's Degrees (Including but not Limited to): - Master of Science (M.S.) in Mental Health Counseling - Master of Social Work (M.S.W.) - Master of Arts (M.A.) in Marriage and Family Therapy - Master of Arts (M.A.) in Clinical Psychology - Master of Science (M.S.) in School Counseling Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The Provider Experience at Charlie Health: - Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable. - Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients. - Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing - Efficiency: Providers have access to an AI-powered scribe that streamlines clinical documentation and summarizes key points of client sessions. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois, California, New York, New Jersey, Hawaii, and Oregon. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values - Connection: Care deeply & inspire hope. - Congruence: Stay curious & heed the evidence. - Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Role Description Wir haben genug von weichgespülten Jobanzeigen und intransparenten Firmen. Aura Jobs ist der "Recruiting-Roast". Wir nutzen KI-Scraper und echte Insider-Scouts, um den Arbeitsmarkt endlich ehrlich zu machen. Wir bauen nicht nur eine Plattform – wir bauen eine Maschine, die das Recruiting-Game auf den Kopf stellt. Standort: Remote Dauer: 3–6 Monate (gemäß deiner Studienordnung) Deine Mission: - Du bist nicht der "Praktikant". Du bist unser verlängerter Arm im Marketing und Business Development. - Du lernst, wie man ein Unternehmen mit fast wenig Budget und maximaler KI-Power skaliert. Scout-Hacking: - Du akquirierst und steuerst unser Netzwerk an Insider-Scouts. Content-Roasting: - Du entwickelst mutige Strategien für TikTok/LinkedIn, um Aura Jobs zur bekanntesten (und gefürchtetsten) Plattform der Szene zu machen. Growth Operations: - Du nutzt Tools wie Claude Code und AI-Automations, um Prozesse zu bauen, für die Konzerne ganze Abteilungen brauchen. Partnerschaften: - Du holst die ersten 100 Firmen an Bord, die den Mut haben, sich unserem "Roast"-Format zu stellen. Qualifications - Du willst kein Rädchen im Getriebe sein: Du willst das Getriebe bauen. - Macher-Attitüde: Du hast Bock Dinge einfach zu probieren und aus dem Ergebnis zu lernen. - KI-Affinität: Du hast keine Angst vor Code oder KI, sondern nutzt sie als Hebel. - Studium: Du absolvierst gerade ein Pflichtpraktikum im Bereich BWL, Marketing oder Medienmanagement - oder hast einfach Bock auf den Bereich. Benefits - Das echte Playbook: Du lernst "Building in Public", Bootstrapping und technisches Marketing direkt vom Gründer. - KI-Superpowers: Ich zeige dir, wie du mit Claude Code und Automatisierung 10x schneller arbeitest als die meisten Unternehmen da draußen. - Cash for Performance: Erreichte Ziele (z.B. X neue Firmen, Y Klicks) werden mit harten Boni belohnt. Wer liefert, verdient mit. - Referenz: Ein Zeugnis, das zeigt, dass du ein Startup mit aufgebaut hast – wertvoller als jeder Einser-Schnitt. Company Description Wir sind eine Full-Remote Recruiting Agentur mit Fokus auf Tech und Finance Positionen in Deutschland.