Job DetailsJob Location: CO - Louisville, CO 80027Position Type: Full TimeSalary Range: $97,370.00 - $118,950.00 SalaryTravel Percentage: Up to 25%Innovation at its Best: Join our Forward-Thinking Company SCTE®, a subsidiary of CableLabs, is shaping the future of connectivity. Through technological leadership and innovation, SCTE has served as the applied science leader for the cable telecommunications industry for more than five decades. As a not-for-profit member organization, SCTE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter. The Chapter Strategy & Operations Specialist serves as a key operational leader within SCTE’s national chapter network. This role provides operational leadership across SCTE’s chapter network, overseeing core programs, strengthening governance alignment, and ensuring consistent execution standards. Acting as a trusted operational partner to chapter officers, the Specialist ensures chapters are equipped with the training, resources, recognition programs, and compliance guidance necessary to operate effectively and consistently. This position provides operational leadership and continuous improvement across chapter programs while supporting a high standard of service and accountability throughout the network. Why This Role Is Exciting This role sits at the center of SCTE’s chapter network, partnering with volunteer leaders across the country to strengthen chapter operations, governance alignment, and member engagement. You will lead the execution of recognition programs, facilitate officer training, and ensure governance standards are upheld while continuously improving the operational systems that support chapter success. Your work will directly influence chapter effectiveness and contribute to a consistent, high-quality member experience nationwide. We are seeking an experienced and proactive professional who thrives in a fast-paced environment, exercises sound judgment with minimal oversight, and is motivated to enhance workflows and operational performance across a diverse volunteer community. What You’ll Do: Own and lead day-to-day execution of chapter operations, ensuring consistent service delivery, timely resolution of officer inquiries, and adherence to defined governance standards. Lead administration of the Chapter Awards and recognition programs, managing timelines, validating submissions, ensuring data integrity, and delivering executive-ready reporting. Oversee chapter governance tracking and annual reporting cycles, proactively identifying risk patterns, recurring compliance gaps, and operational friction; recommend and implement process improvements within defined scope. Independently scope, prioritize, and manage moderately complex operational initiatives involving multiple stakeholders, competing deadlines, and evolving requirements. Facilitate officer onboarding, leadership trainings, and working group sessions with confidence, reinforcing governance expectations and operational best practices. Strengthen and refine chapter toolkits, handbooks, templates, and knowledge resources to improve usability, clarity, and operational consistency across the network. Analyze service metrics and support trends within Salesforce to identify efficiency opportunities and recommend workflow enhancements. Lead operational planning and execution of chapter leadership events and engagement initiatives, ensuring clear communication, documentation accuracy, and structured follow-through. Travel to chapter events (up to 25%) to provide operational leadership, reinforce governance alignment, and strengthen volunteer effectiveness. Serve as a functional subject matter resource within the department for chapter operations processes and standards. Perform other duties as assigned. QualificationsWhat Is a Must Have: 5–7 years of experience in association operations, chapter management, volunteer engagement, or comparable program leadership environments. Demonstrated expertise in administering complex operational programs involving governance tracking, compliance cycles, or structured recognition initiatives. Proven ability to independently manage moderately complex workflows with minimal guidance, exercising sound judgment and decision-making. Experience identifying operational inefficiencies and implementing process improvements within a defined functional scope. Proficiency using Salesforce or comparable CRM systems for case management, reporting, and operational data tracking. Strong facilitation and communication skills, including leading officer trainings, working groups, or stakeholder sessions. Ability to manage competing priorities and navigate ambiguity in a dynamic environment. Willingness to travel up to 25%. What Will Set You Apart: Experience supporting operations within distributed chapter or volunteer-led networks. Background in nonprofit, membership-based, or association environments with governance requirements. Ability to analyze service metrics and drive workflow improvements. Strong knowledge management and operational documentation skills. Experience administering recognition programs or compliance cycles. Bilingual communication skills, particularly Spanish. At CableLabs You’ll Enjoy Comprehensive Compensation and Benefits: Compensation: The salary range is $97,370-$118,950. This position is eligible for bonus incentive compensation up to 17.5% of base salary. Health Benefits: Comprehensive healthcare coverage including medical, dental, vision insurance. Access to flexible spending and health savings accounts with employer HSA contribution. Retirement Benefits: Competitive 401(k) retirement plan with an employer match up to 6% plus an ADDITIONAL 8% contribution to 401(k) which becomes fully vested after only two years of employment. Work-Life Balance: Flexible work arrangements, Unlimited PTO, 11 paid holidays, 100% paid family and medical leave. To learn more and discover additional benefits, read our Employee Benefits Guide. Working conditions and physical requirements: This position is fully remote and requires a dedicated home workspace with reliable high-speed internet access. Working conditions for home office typically involves indoor settings, often with a mix of standing, sitting, and walking, along with the use of hands and fingers to operate computer equipment. This position also needs to communicate through various means, including telephone, email, and video conferencing platforms. Required travel for this role is up to 25% of the time. We understand that the confidence gap and imposter syndrome can make it challenging for exceptional candidates to apply. We encourage you to apply confidently and without hesitation, you may just be the right candidate for this position or similar opportunities. CableLabs is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need. If you need assistance or accommodation due to a disability, you may contact us at humanresourcesteam@cablelabs.com or 303-661-3307. View our full EEO policy here.

Job DetailsJob Location: Louisville, CO 80027Position Type: Full TimeSalary Range: $97,370.00 - $118,950.00 SalaryTravel Percentage: Up to 25%Innovation at its Best: Join our Forward-Thinking Company SCTE®, a subsidiary of CableLabs, is shaping the future of connectivity. Through technological leadership and innovation, SCTE has served as the applied science leader for the cable telecommunications industry for more than five decades. As a not-for-profit member organization, SCTE moves member companies forward through continuous training for the workforce of tomorrow and by putting leaders into the conversations that matter. The Chapter Strategy & Operations Specialist serves as a key operational leader within SCTE’s national chapter network. This role provides operational leadership across SCTE’s chapter network, overseeing core programs, strengthening governance alignment, and ensuring consistent execution standards. Acting as a trusted operational partner to chapter officers, the Specialist ensures chapters are equipped with the training, resources, recognition programs, and compliance guidance necessary to operate effectively and consistently. This position provides operational leadership and continuous improvement across chapter programs while supporting a high standard of service and accountability throughout the network. Why This Role Is Exciting This role sits at the center of SCTE’s chapter network, partnering with volunteer leaders across the country to strengthen chapter operations, governance alignment, and member engagement. You will lead the execution of recognition programs, facilitate officer training, and ensure governance standards are upheld while continuously improving the operational systems that support chapter success. Your work will directly influence chapter effectiveness and contribute to a consistent, high-quality member experience nationwide. We are seeking an experienced and proactive professional who thrives in a fast-paced environment, exercises sound judgment with minimal oversight, and is motivated to enhance workflows and operational performance across a diverse volunteer community. What You’ll Do: Own and lead day-to-day execution of chapter operations, ensuring consistent service delivery, timely resolution of officer inquiries, and adherence to defined governance standards. Lead administration of the Chapter Awards and recognition programs, managing timelines, validating submissions, ensuring data integrity, and delivering executive-ready reporting. Oversee chapter governance tracking and annual reporting cycles, proactively identifying risk patterns, recurring compliance gaps, and operational friction; recommend and implement process improvements within defined scope. Independently scope, prioritize, and manage moderately complex operational initiatives involving multiple stakeholders, competing deadlines, and evolving requirements. Facilitate officer onboarding, leadership trainings, and working group sessions with confidence, reinforcing governance expectations and operational best practices. Strengthen and refine chapter toolkits, handbooks, templates, and knowledge resources to improve usability, clarity, and operational consistency across the network. Analyze service metrics and support trends within Salesforce to identify efficiency opportunities and recommend workflow enhancements. Lead operational planning and execution of chapter leadership events and engagement initiatives, ensuring clear communication, documentation accuracy, and structured follow-through. Travel to chapter events (up to 25%) to provide operational leadership, reinforce governance alignment, and strengthen volunteer effectiveness. Serve as a functional subject matter resource within the department for chapter operations processes and standards. Perform other duties as assigned. QualificationsWhat Is a Must Have: 5–7 years of experience in association operations, chapter management, volunteer engagement, or comparable program leadership environments. Demonstrated expertise in administering complex operational programs involving governance tracking, compliance cycles, or structured recognition initiatives. Proven ability to independently manage moderately complex workflows with minimal guidance, exercising sound judgment and decision-making. Experience identifying operational inefficiencies and implementing process improvements within a defined functional scope. Proficiency using Salesforce or comparable CRM systems for case management, reporting, and operational data tracking. Strong facilitation and communication skills, including leading officer trainings, working groups, or stakeholder sessions. Ability to manage competing priorities and navigate ambiguity in a dynamic environment. Willingness to travel up to 25%. What Will Set You Apart: Experience supporting operations within distributed chapter or volunteer-led networks. Background in nonprofit, membership-based, or association environments with governance requirements. Ability to analyze service metrics and drive workflow improvements. Strong knowledge management and operational documentation skills. Experience administering recognition programs or compliance cycles. Bilingual communication skills, particularly Spanish. At CableLabs You’ll Enjoy Comprehensive Compensation and Benefits: Compensation: The salary range is $97,370-$118,950. This position is eligible for bonus incentive compensation up to 17.5% of base salary. Health Benefits: Comprehensive healthcare coverage including medical, dental, vision insurance. Access to flexible spending and health savings accounts with employer HSA contribution. Retirement Benefits: Competitive 401(k) retirement plan with an employer match up to 6% plus an ADDITIONAL 8% contribution to 401(k) which becomes fully vested after only two years of employment. Work-Life Balance: Flexible work arrangements, Unlimited PTO, 11 paid holidays, 100% paid family and medical leave. To learn more and discover additional benefits, read our Employee Benefits Guide. Working conditions and physical requirements: This position is fully remote and requires a dedicated home workspace with reliable high-speed internet access. Working conditions for home office typically involves indoor settings, often with a mix of standing, sitting, and walking, along with the use of hands and fingers to operate computer equipment. This position also needs to communicate through various means, including telephone, email, and video conferencing platforms. Required travel for this role is up to 25% of the time. We understand that the confidence gap and imposter syndrome can make it challenging for exceptional candidates to apply. We encourage you to apply confidently and without hesitation, you may just be the right candidate for this position or similar opportunities. CableLabs is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are decided on the basis of qualifications, merit, and business need. If you need assistance or accommodation due to a disability, you may contact us at humanresourcesteam@cablelabs.com or 303-661-3307. View our full EEO policy here.

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Revenue Operations Manager, Sales Compensation Operations This role will be a critical in ensuring our sales incentive programs are executed flawlessly and efficiently. This role is 100% focused on operationalizing, enhancing, and running the processes that underpin our compensation programs. You will own the operational framework of the end-to-end commission process, from annual planning to monthly reporting, ensuring accuracy, timeliness, and scalability by partnering closely with key stakeholders. Key Responsibilities: - Lead the annual Sales Incentive Plan (SIP) planning and issuance process, coordinating with Sales Leadership, Finance, and HR to ensure timely and accurate plan rollout. - Own and manage the operational cadence of the end-to-end sales compensation process. This includes establishing, running, and enhancing all related processes in close partnership with the calculation owners in FP&A. - Develop, enhance, and operationalize new and existing processes to improve the efficiency, accuracy, and scalability of our compensation programs. - Partner with FP&A to ensure the timeliness and accuracy of commission calculations by providing clean data inputs and managing the process flow. This individual may be asked assist with pay modeling and other analytical requests. - Design, build, and maintain robust reporting and dashboards to track key compensation metrics, including quota attainment, earnings, commission accruals, and incentive plan performance. - Serve as the primary subject matter expert for all compensation-related operations and processes, providing timely support and resolving inquiries from the sales team regarding their attainment and the mechanics of their compensation. - Analyze the effectiveness of compensation plans, identifying trends, and providing data-driven insights to leadership on plan performance and potential improvements. - Manage and ensure the integrity of compensation data across all relevant systems, including Salesforce and any dedicated compensation management platforms. - Lead projects focused on improving the compensation technology stack, including system enhancements, integrations, and the automation of manual processes. REQUIREMENTS - Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. - Experience in a highly analytical role focused on sales compensation, commission administration, or a related sales operations function. - Advanced proficiency with Excel is required. Experience with Salesforce CRM is also required. - Direct experience with compensation management software (e.g., Xactly, Varicent, CaptivateIQ, Anaplan) is strongly preferred. - Exceptional analytical and problem-solving skills, with a proven ability to work with large, complex datasets and maintain a high level of attention to detail. - Strong project management skills with the ability to lead operational cadences and process improvement initiatives from start to finish. - Excellent communication and cross-collaboration skills, with the ability to explain complex compensation mechanics clearly and concisely to various stakeholders. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! BENEFITS - STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. - CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. - SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. - TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. - PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. - WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. - MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. The annual starting salary for this position ranges $75,000 - $94,000 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until May 1st, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation. This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA

• Own commercial execution against Omada’s long-range growth ambitions, with accountability for near-term performance and durable long-term scale. • Build and execute plans that support significant increases in covered lives, enrollment, revenue, and market penetration over time. • Anticipate execution risk early and build contingency plans that preserve momentum when market conditions, policy dynamics, or operating assumptions shift. • Expand Omada’s presence across health plans, PBMs, employers, Medicare, government, health systems, and other strategic growth channels. • Independently drive payer and employer sales to consistently deliver on and exceed ambitious enrollment and revenue targets. • Pioneer new channels, business models, and growth pathways that can accelerate Omada’s scale and market reach. • Own the commercial strategy to expand access through Medicare and other strategically important channels.