• Manage the assigned products through adjusting and optimizing the marketing mix as the products move through the product life cycle • Assist in the analysis of product capacity and capabilities for managing new clients • Develop a keen understanding of Navitus products in the marketplace in order to work collaboratively to expand product offerings, refine current product positioning and develop key messages for both existing and potential clients • Monitor the products performance, position and utility for our clients and their members • Apply project management techniques to effectively manage project scope, resources, and timeline for product development initiatives • Assure appropriate testing has been conducted for any system/app enhancement or break-fix • Ensure products meet all regulatory requirements • Other duties as assigned

• Own the delivery and strategic health of a major system or small domain • Lead complex projects spanning 2+ teams to launch high-impact mobile features • Proactively identify and drive a complex, cross-team project • Design and implement a roadmap based on continuous user interviews • Collaborate with strategic partners for organizational impact

• Own and articulate the product vision and strategy for Hardware and Software Asset Management. • Conduct market research, platform benchmarking, and trend analysis to identify best practices, regulatory changes, and emerging capabilities in IT asset management. • Define and maintain a multi‑year product roadmap aligned to enterprise IT priorities, audit and compliance needs, financial optimization goals, and the broader ServiceNow platform strategy. • Establish and enforce product governance, including intake standards, prioritization frameworks, lifecycle management, compliance alignment, and value realization metrics. • Serve as the primary executive‑facing point of contact for the end‑to‑end hardware and software asset management experience delivered through ServiceNow HAM/SAM. • Build and sustain trusted partnerships with IT Asset Management (ITAM), Finance, Procurement, Security, Infrastructure, and cross‑functional operational teams. • Lead strategic discovery sessions to identify opportunities for automation, standardization, cost reduction, risk mitigation, and user experience improvement across asset lifecycle processes. • Act as a thought partner on ServiceNow HAM/SAM capabilities and best practices, guiding leaders toward the right investments. • Lead demand management, ensuring transparent, outcome‑driven prioritization across global IT and business stakeholders. • Balance strategic initiatives, compliance mandates, audit requirements, operational priorities, and platform health. • Define and track product success metrics including accuracy, compliance, asset lifecycle efficiency, licensing optimization, cost savings, automation effectiveness, and user satisfaction. • Deliver regular reporting on outcomes, risks, value delivered, and roadmap progress to senior leadership. • Translate product strategy into epics, features, and a prioritized product backlog for HAM and SAM. • Define feature‑level functional requirements, asset lifecycle workflows, integrations, business rules, and service design in partnership with architects and platform engineering. • Lead backlog refinement to ensure user stories are well defined, estimated, and sequenced for development. • Maintain clear and high‑quality documentation to support development, testing, operations, audits, and ongoing asset governance. • Stay current on ServiceNow HAM/SAM capabilities, releases, roadmaps, integrations, and best practices. • Identify opportunities to simplify, standardize, or retire legacy asset workflows, manual processes, and unsupported customizations. • Promote intuitive, compliant, and automated asset management experiences across the enterprise. • Ensure all solutions align to platform standards, architectural principles, auditability requirements, and long‑term scalability.

The Sr. Product Manager for Workforce Edge serves as a senior product and technology leader responsible for defining and executing the long-term vision for the career mobility ecosystem. Operating as a system architect for the core platform, user experience, and data/AI ecosystem, this role drives the strategy to ensure the platform is scalable, intelligent, and future-ready. Key focuses include centralizing data and enabling predictive analytics to enhance every aspect of the customer and learner experience. Operating at the intersection of product strategy, core architecture, data engineering, and AI innovation, this leader partners with senior executives and engineering leaders to implement an enterprise-grade platform and data architecture and drive the application of AI across all Workforce Edge products. This role also mentors other product managers, shaping product strategy and elevating product thinking across domains. The Sr Product Manager for Workforce Edge operates as a senior leader in the product organization, influencing company-wide priorities, mentoring product peers, and aligning investments to Workforce Edge’s mission of delivering education benefits at scale. Essential Duties and Responsibilities: - Define and lead the multi-year product strategy for Workforce Edge’s core platform, ensuring alignment with enterprise goals and executive priorities. - Oversee the design and delivery of scalable, governed data ingestion and integration pipelines that centralize data, establishing schemas, and security models that make the platform data and AI-ready. - Partner with Engineering and AI teams to implement a semantic data layer and metadata governance framework that supports predictive analytics, personalization, and high-fidelity user experiences. - Own the technical product strategy for platform logic and the AI pipeline, from data ingestion through feedback loops, ensuring responsible, secure, and performant systems. - Lead initiatives to embed machine learning, natural language processing, and generative AI models into core Workforce Edge applications, driving automation and intelligent user experiences. - Define how AI and platform logic informs skills taxonomies, career pathways, and workforce insights, enabling employers and learners to connect education to measurable career outcomes. - Guide the organization’s product vision and roadmap, collaborating with engineering, data science, and design leaders to align technology initiatives across multiple product areas. - Serve as a strategic advisor to executive leadership, translating technical opportunities into business value and influencing portfolio-level decisions. - Mentor and coach other Product Managers, elevating product strategy, technical fluency, and customer-centric thinking across the team. - Represent Workforce Edge as an industry thought leader, contributing to the company’s credibility in data, AI for workforce development, and data-driven learning experiences. Job Skills: - Deep expertise in large-scale platform systems, AI-driven product strategy, and data architecture. - Experience leading the productization of advanced automation, machine learning, NLP, and/or generative AI in enterprise SaaS environments. - Strong understanding of schema management, metadata governance, and model lifecycle management. - Proven ability to bridge technical depth and executive influence, communicating complex technical concepts with clarity and confidence. - Demonstrated success leading cross-functional technical initiatives that span engineering, product, and data science. - Expertise in skills taxonomies, upskilling analytics, and AI applications in the future of work. - Skilled in defining governance frameworks and ensuring responsible, compliant use of data and models. - Exceptional leadership and mentoring skills; able to develop product talent and foster a culture of innovation, accountability, and technical excellence. - Thought leadership in platform and AI product strategy, personalization, and user experience, with a focus on driving measurable impact for customers. Work Experience: - 8+ years of product management experience in SaaS, data platform, or AI-driven product environments. - Proven track record leading enterprise-scale platform, data, and AI initiatives from concept through implementation. - Experience with cloud ecosystems (GCP, AWS, or Azure), modern product management and AI tools (Aha!, Jira, Claude), and product best practices. - Demonstrated success collaborating with executive stakeholders and technical leaders to deliver transformative business outcomes. - Prior experience in education technology, workforce analytics, or HR technology preferred. Education: - Bachelor’s degree in Computer Science, Engineering, Data Science or a related field (Master’s preferred) Certificates, licenses and registrations: - Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) (preferred) Other: - Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%), senior leaders (10 – 20%) or Capella Core Faculty (5 – 10%). - Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs. - If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. - Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location. - This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies. - Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers. - Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered. - Able to access information using a computer. - Other essential functions and marginal job functions are subject to modification. SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $133,600.00 - $200,400.00 - Salary If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.