Job Title: IT Support Specialist (Remote, 1099 Contractor) Location: Fully Remote Job Type: (Approx. 20 hours per week, 1099 Contractor) Key Responsibilities: - Technical Support & Ticket Management - - Manage and respond to IT support tickets in a timely manner. - Provide remote technical assistance to staff, resolving hardware, software, and access issues. - Support users on platforms including Charm (EHR), Rippling (HRIS), Google Workspace, and Slack. - Troubleshoot system issues such as login/access problems, app integration errors, and connectivity concerns. - System Setup & Maintenance - - Configure new user accounts and ensure secure access across systems. - Maintain software updates and system settings for performance and security. - Assist with device setup and remote configuration (Windows and/or Mac). - Security & Compliance - - Maintain HIPAA-compliant data security across all systems and devices used by staff and contractors. - Implement and monitor multi-factor authentication (MFA), strong password protocols, and role-based access controls (RBAC). - Ensure all devices connecting to company systems meet security requirements, including antivirus protection, disk encryption, and automatic updates. - Regularly review and update user permissions to prevent unauthorized access to PHI (Protected Health Information). - Assist with incident response procedures, including documenting and escalating potential breaches or security threats. - Conduct periodic security audits, identify vulnerabilities, and recommend system improvements. - Partner with leadership to maintain a culture of security awareness, including providing user guidance and reinforcing best practices. - Investigate the need for additional security such as VPN service. - Platform Support - - Provide technical guidance and documentation to help staff use key tools effectively. - Coordinate with vendors or platform support teams as needed to resolve escalated issues. - Process Improvement - - Recommend and implement workflow or IT infrastructure improvements. - Document common solutions and create internal guides for staff. - Performs other related duties as assigned or required to support organizational needs. Preferred Skills and Qualifications - Proven experience in IT support, technical helpdesk, or similar roles - Strong familiarity with Google Workspace, Slack, and cloud-based software environments - Experience managing user access and troubleshooting issues in SaaS platforms - Working knowledge of HIPAA compliance and remote work security best practices - Experience supporting healthcare or telehealth platforms (Charm EHR experience highly preferred) - Familiarity with Rippling or similar HR/payroll systems - Ability to manage multiple tasks and priorities in a fast-paced environment - Demonstrated ability to lead and support staff with varying levels of technical expertise, with patience and clear communication - Excellent communication skills and the ability to explain technical concepts clearly to non-technical users - Self-motivated, with strong organizational and time management skills - CompTIA A+, Network+, or Security+ certification (a plus)

Role Description Du willst nicht nur Systeme verwalten, sondern sie wirklich besser machen? Dann bist du bei uns genau richtig. In dieser Rolle übernimmst du Verantwortung für unsere Cloud- und Netzwerkumgebung und bringst deine Ideen aktiv ein. Bei uns gestaltest du nicht nur Prozesse – du verbesserst sie nachhaltig. - Betrieb, Weiterentwicklung und Absicherung unserer Cloud-Infrastruktur (Microsoft Azure) - Aufbau und Optimierung von Netzwerkarchitekturen (z. B. Hub-Spoke) - Verwaltung und Konfiguration von Firewalls (NVA) - Umsetzung moderner Sicherheitskonzepte auf Cloud-Ebene - Analyse und Optimierung bestehender IT-Prozesse - Enge Zusammenarbeit mit internen Teams zur kontinuierlichen Verbesserung Qualifications - Must-have: - Erfahrung mit Cloud-Netzwerken (idealerweise Azure, Hub-Spoke) - Know-how im Umgang mit Firewalls / Network Virtual Appliances (z. B. Fortinet oder Barracuda) - Erfahrung im Bereich Cloud Security, insbesondere: - Conditional Access - Privileged Access Management (PAM) - Microsoft Defender - Gute Kenntnisse in der Administration von Microsoft Cloud Services - Nice-to-have: - Erfahrung in der Architektur von Cloud-Umgebungen - Kenntnisse in Microsoft Purview - Erfahrung mit SharePoint - Erfahrung mit Microsoft Intune Benefits - Remote-orientiertes Arbeiten mit hoher Flexibilität - 30 Tage Urlaub für echte Erholung - Steuerfreie Sachbezugskarte als monatlicher Zusatzbonus - Flexible Arbeitszeiten ohne starre Strukturen - Viel Gestaltungsspielraum in einer modernen Cloud-Umgebung - Verantwortung statt Micromanagement - Direkte Kommunikation und schnelle Entscheidungen - Individuelle Weiterbildung, z. B. Azure-Zertifizierungen - Ein pragmatisches, kollegiales Team mit Hands-on-Mentalität

Description Nycom is hiring! Come join one of the largest names in Laboratory Construction. With offices throughout the Mid-Atlantic and Southeastern US, our specialty is interior construction, involving laboratory furniture/equipment and custom woodwork for clients in the Educational, Industrial, Research and Healthcare markets. To learn more about Nycom, please check us out at www.nycominc.com. This opportunity requires a strong work ethic and a passion for success. If you meet our criteria and are looking for a challenging career, please apply. The Revit Modeler is responsible for modeling and drafting construction submittals for a variety of product lines including Division 10 Specialties and Division 12 Casework and Tops. They will work with a variety of internal teams to create detailed and accurate shop drawings from architectural drawings and cost estimates. Requirements Responsibilities: - Review and interpret architectural drawings to generate shop drawings for various project types and sizes. - Complete shop drawings in a timely manner and according to our company standards. - Managing information, maintaining notes, documentation and making sure your questions are answered when needed utilizing our propriety software. - Competence working remotely in a deadline driven environment requiring independent time management - Independently solve problems in close coordination with members of the project team. Qualifications: - Strong knowledge of Revit as a modeling and data management tool - 3-5 years' experience - Strong problem-solving and communication skills. - Detail-oriented with excellent organizational skills. - Ability to work effectively in a team and collaborate with diverse stakeholders - Proficient in MS Office programs - Bachelors degree in Architecture, Construction Management or related field is a plus.

DEADLINE FOR APPLICATIONS 21 April 2026-23:59-GMT+01:00 Central European Time (Rome) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP? - WFP is a 2020 Nobel Peace Prize Laureate. - WFP offers a highly inclusive, diverse, and multicultural working environment. - WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. - A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. - We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). JOB TITLE: Data Analyst – SCOPE Business Intelligence TYPE OF CONTRACT: CST Level II UNIT/DIVISION: TECX DUTY STATION (City, Country): Remote DURATION: 3 months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The United Nations World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. WFP Technology Division (TEC, formerly known as IT) is the digital business engine of the World Food Programme, providing the business with multi-pronged and resilient technical capabilities able to respond with the agility required in humanitarian operations, be they man made or in a natural disaster setting. TEC Division continues to increase its activities to meet the constantly growing demand from the organization and implement the initiatives related to information and technology. Cash Based Transfers is a pillar is WFP’s assistance to vulnerable populations. Data generated by WFP’s operations is key to supporting activities and stretching donations to meet growing demands. Currently, a main technology platform uses SAP HANA for business intelligence. A Data Analyst is required to support requests, troubleshoot issues, review business logic, validate transformations and work with our vendor to manage the escalation backlogs and close request tickets. Combining expert knowledge of SAP HANA, data integration and Tableau, and functional knowledge of Cash Based Transfers, the incumbent will report to the SCOPE Business Intelligence Service Manager. The main goals of this role are to generate and communicate data-driven analyses and insights in support of decision-making processes. ACCOUNTABILITIES/RESPONSIBILITIES: Source System: •Understand the data schema of the source system (SCOPE) and the replica database. •Work with the database administrators to troubleshoot potential issues between the replicadatabase and SAP HANA instances. •Recommend remedial actions and follow-up to ensure activities are completed. SAP HANA Instances: •Review and develop a thorough understanding of the SAP HANA instances for SCOPE and theunderlying data models. •Understand the WFP terminology associated with Cash Based Transfers and ensure standardterminology is used in SAP HANA instances. •Support a standard process for receiving end-user requests and incidents, triaging, initialroot cause analysis, escalation to LTA vendors and SCOPE team and closure •Receive requests and incidents and triage appropriately. Where possible, resolve requestsand incidents (otherwise escalate) •Together with SCOPE BI Manager, analyse and troubleshoot incidents. •For Change Requests, escalate requests to LTA vendor and SCOPE BI Manager forestimations. •Review LTA vendor estimates, business logic and analysis to optimize quality and properapproach to resolving incidents and implementing change requests. •Where required, implement fixes and changes as required. •Support business validation process, as required. •Support and provide expert advice for business continuity planning and SCOPE BI roadmapdiscussions/plans. •Ensure alignment on key figures so that analyst teams are using the right data for theirreporting requirements. Data Integration: •Troubleshoot integration issues between SAP HANA and DOTS, API Gateway, Tableau andSCOPE systems. •Ensure the endpoints for each system is monitored and available. •Provide recommendations to system teams. DELIVERABLES AT THE END OF THE CONTRACT: 1.Provide expert advice on the data model and business logic used in SCOPE SAP Hanainstances to support end-user requests and incidents. 2.Provide 2nd level support and triaging for new SCOPE BI requests/incidents and makeinformed decisions to escalate ticket to other teams. Follow-up to ensure closure of tickets. 3.Review and provide recommendations for optimizing data models in SCOPE SAP HANAinstances. Look for re-factoring opportunities to increase the business value of the HANAinstances. 4.Provide data analysis and validation for change requests and fixes to ensure key figures areproperly managed and shared. 5.Troubleshoot integration issues with system and business focal points 6.Mentor and coach junior data analysts not familiar with the underlying data models andlogic to assist in the maturing of their capabilities related to the Cash Based Assistance datadomain. 7.Develop and implement various analysis, reporting and quality control capabilities 8.Assist in the development of business continuity plan and SCOPE HANA product roadmap. QUALIFICATIONS & EXPERIENCE REQUIRED: Education: Advanced university degree (Master’s degree or equivalent) in computer science, data science, analytics, statistics, information management, public administration, management or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. Experience: A minimum of 8 years of progressively responsible experience in applied analytics, business intelligence, information management, statistics, project management, stakeholder management or related area is required and progressively more responsible work in Enterprise Architecture especially with SAP, and/or data analysis. Required: 2 or more years of experience with database or programming languages (SQL, Python ). 2 or more years of architecture and data modelling experience with SAP HANA. Desirable: Experience with PySpark. 2+ years architecture experience with cloud-based application databases and replica databases. 2+ years’ experience with Cash Based Transfers analysis (highly desirable: WFP Cash Based Transfers analysis experience) Knowledge & Skills: •Working level knowledge of self-service analytics and data visualizationapplications (MS PowerBI, Qlik, Tableau or similar), •Excellent analytical skills with the ability to collect, organize, manage, anddisseminate significant amounts of information with attention to detail andaccuracy. The ability to analyse, model and interpret data in support ofdecision-making, and convey information succinctly to management. Adeptat queries, report writing and presenting findings. Ability to quality-checkwork completed by other team members. •Speaks and writes clearly and effectively; listens to others, correctlyinterprets messages from others and responds appropriately; asks questionsto clarify and exhibits interest in having two-way communication; tailorslanguage, tone, style and format to match audience; demonstrates opennessin sharing information and keeping people informed. •Proven skills in working towards a common goal in a team of diverse skills,experience and cultural backgrounds, with heavy emphasis towards businessand non-technical team members. Particularly important is the ability to workremotely and continue to ensure alignment on activities and goals. •Excellent organization and project management skills •Knowledge of agile methodologies (e.g. SCRUM) •Collaborative hands-on team member and relationship-builder with afacilitative nature and strong business partnering skills towards colleaguesand stakeholders. •Excellent interpersonal skills. •Passionate, resilient, energetic, enthusiastic, and inclusive. •Demonstrated capacity to handling multiple tasks/work streams in a timelymanner and flexible with shifting priorities. •Committed to excellence and customer-centric mindset. •Strong Ethics & Values, Cognitive Capacity, Stress Resistance, BehaviouralFlexibility. Languages: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese. WFP LEADERSHIP FRAMEWORK WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework REASONABLE ACCOMMODATION WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org NO FEE DISCLAIMER The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web. REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION - All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel. - We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application. - If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply. - At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process. - Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.