Role Description DSS is seeking a qualified individual to provide project management for the Division of Child Support. Activities include but are not limited to: - Leading the design, development, and implementation of various information system transformation projects. - Providing strategic direction to the agency. - Assisting with defining strategic direction of enterprise level IT implementations. - Defining business and technological requirements by consulting with product owner, subject matter experts, and scrum teams to define business needs and objectives. - Providing project management of highly complex large scale enterprise projects and smaller scale projects. - Leading and coordinating efforts of development teams and vendors to ensure solutions are implemented successfully. - Ensuring project governance and monitoring controls are in place. - Ensuring project design, development, and implementation are on time and budget. - Mentoring state personnel in project management and over time potentially train state resources to take over this function. Qualifications - Knowledge of child support program policies, procedures, and business practices. - Experience on child support system modernization projects. - Successful experience managing information technology solutions. - PMP certification or equivalent working experience. - Knowledge of various software development methodologies (agile, waterfall, DevOps, etc.). - Experience in successfully applying project management and project governance principles.

Role Description The Project Manager is responsible for leading day-to-day execution of the HR and Payroll workstreams within a large-scale ERP transformation from Oracle to SAP S/4HANA. This role coordinates functional teams, business stakeholders, and vendors to ensure deliverables align with overall program objectives, timelines, and governance. The Project Manager maintains detailed project plans, manages risks and dependencies, and drives issue resolution within the HR and Payroll scope. Operating under the guidance of the Program Manager, this position ensures clear communication, accountability, and progress across a highly matrixed program environment. This position is remote. - Lead day-to-day execution of the HR and Payroll workstreams - Develop and maintain detailed project plans aligned to program milestones - Coordinate activities across functional teams, business stakeholders, and vendors - Monitor scope, schedule, and deliverables to ensure alignment with program controls - Identify and manage risks, issues, and dependencies - Drive issue resolution and escalate cross-workstream impacts as needed - Communicate status, progress, and risks to program leadership and stakeholders Qualifications - 8+ years of project management experience, including managing complex, cross-functional initiatives - 5+ years of experience supporting ERP implementations or enterprise system transformations - Demonstrated experience managing HR and Payroll workstreams within large-scale ERP programs - Strong understanding of HR and Payroll business processes and operational dependencies - Proven experience managing project plans, timelines, risks, issues, and dependencies - Ability to handle confidential information with discretion - Strong communication and organizational skills - Ability to work through problems quickly and effectively and define a clear path to resolution Requirements - Experience working within structured program governance and matrixed stakeholder environments - Proficiency with project management tools such as MS Project, Jira, or similar platforms Benefits - Competitive salary and a comprehensive benefits package for eligible full-time employees - Pay depending on experience - Employee Stock Ownership Plan (ESOP) -- giving employees a direct stake in the company's long-term success - 100% employer-paid Dental, Vision, Life, STD/LTD for all full-time employees; dependents can be added with payroll contributions - Medical coverage -- PPO or HDHP plan options; dependents can be added with payroll contributions - Abundant employer contribution for HSA enrollees - Accident, Critical Illness, and Voluntary Life Insurance - Robust PTO plan and 11 paid holidays per year - Generous 401(k) with safe harbor program and up to 4% dollar-for-dollar match - $1,500 yearly personal development reimbursement for all levels of employees - Corporate gym membership rates at Orangetheory Fitness - Veteran Support -- Military Leave Program - Excellent working environment with team building and bonding events

• Attend team meetings, take clear and concise notes, and circulate summaries with next steps • Maintain internal trackers and follow-up lists to ensure tasks don’t fall through the cracks • Assist with scheduling, inbox management, and documentation across tools • Learn and document internal systems and workflows • Manage and respond to simple team or client inquiries via email or chat • Build familiarity with the company’s healthcare systems and tools • Support onboarding and follow-up tasks for internal or client-facing projects • Help identify common challenges and improve communication flow • Track deadlines, deliverables, and ownership across multiple teams • Use project management tools like **Notion, Slack, and Linear** to manage visibility and progress • Create and share weekly status updates, summaries, and reports • Assist leadership with planning, process improvement, and documentation

• Own sprint direction, Live Ops planning, backlog clarity, and release predictability • Translate high-level product goals into clear sprint priorities • Own backlog clarity, ticket structure, and acceptance criteria • Ensure scope is realistic and aligned with release timelines • Maintain delivery discipline across all disciplines • Own the Live Ops calendar and content release planning • Balance feature work, events, and monetization updates • Build structured processes to ensure repeatable execution • Coordinate assets, QA gates, and approvals before launch • Align engineering, design, art, and QA around clear outcomes • Drive decision-making when tradeoffs arise • Surface risks early and escalate blockers quickly • Maintain momentum across time zones • Coordinate release readiness across builds and QA • Ensure clear go or no-go decisions • Oversee bug triage and prioritization • Maintain release documentation and post-launch reviews • Monitor event performance and product KPIs • Partner with analytics to validate feature outcomes • Identify areas for tuning, optimization, and iteration • Use AI tools to accelerate documentation, specs, summaries, and process hygiene • Improve internal workflows through lightweight automation