Job Closed
This listing is no longer active.
BlackLine is a leading global provider of cloud software that controls and automates accounting and finance processes for businesses and organizations of all si
Senior Support Engineer
Location
California
Posted
38 days ago
Salary
$78.4K - $98K / year
Seniority
Senior
Job Description
Senior Support Engineer
BlackLine
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Senior Support Engineer is a desktop support position responsible for assisting Employees and contractors of Blackline globaly. This position will be based out of Pleasonton, CA and will provide first line support for employees in that office. You'll Get To: - Monitor ITHELP Jira ticket queue for support tickets and triage as necessary - Demonstrates a customer-first attitude - Ability to competently and professionally communicate complex technical concepts to the lay person and all levels of management in person, by email and phone - Responds quickly, professionally and positively to requests for technical assistance - Interfaces with other technology groups to serve as IT Desktop SME for POC - Create new AD user accounts - Join user workstations to Active Directory - Image user workstations and assist with user desk setups - Troubleshoot including connectivity, MS Office issues, general computer hardware issues - Manage inventory management systems, Anti-Virus Management Systems (Sophos), and other End-user workstation admin systems as required. - Implements or assists in the implementation of administrative toolsets (Imaging, AV, Jira, Confluence) - Uses Powershell (or other scripting language) to automate routine tasks - Participates in 24/7 on-call rotation - Ownership of Desktop-level projects as needed What You'll Bring: - 4+ years of experience with Active Directory and commonly used enterprise Microsoft services and applications - Knowledge of VPN, remote access and multi-factor authentication troubleshooting techniques - 3+ years of experience in Microsoft Windows desktop Operating Systems (Windows 11) - 3+ years of experience with MS Office troubleshooting - 3+ years of experience with Apple OS X operating system - Some MS Exchange use (new mailbox adds, deletes, etc.) - Familiarity of a scripting language for automation of routine tasks (Powershell, Python, Java, Bash, etc.) - Experience with a technology asset management platform (SCCM, Intune, JAMS, etc) - Solid mobile device end-user troubleshooting (iPad, iPhone, android) We're Even More Excited If You Have: Microsoft and/or Apple Certifications A+ Certification Thrive at BlackLine Because You Are Joining: - A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! - A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. - A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week. Salary Range: USD $78,400.00/Yr. - USD $98,000.00/Yr. Pay Transparency Statement: Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans. BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form. Accommodations: BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Benefits
- 401(K), 401(K) matching, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Highly diverse management team, Job training & conferences, Open door policy, Life insurance, Charitable contribution matching, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Remote work program, Free snacks and drinks, Team based strategic planning, OKR operational model, Team workouts, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Unlimited vacation policy, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, Hybrid work model, Employee awards, Pay transparency, Mother's room, Flexible time off, Floating holidays, Bereavement leave benefits
Related Guides
Related Categories
Related Job Pages
More Engineer Jobs
HVM PEE Cost Engineer (半導体製造工場コスト最適化エンジニア)
Micron TechnologyMicron Technology specializes in memory and semiconductor technology, such as computer memory and image sensors. Since opening, Micron Technology has had a successful history and i
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. (English follows after Japanese) Manufacturing Engineering Clean, Coat, Repair, Refurb (CCRR)エンジニアとして, スペアパーツの改善を推進するチームの一員となります。このポジションは, Micronの戦略的なJapan Business Ecosystemの目的と目標を達成するために, 各拠点のHigh Volume Manufacturing Engineering/Process Equipment Engineering, コストチーム, 調達, 品質, その他のビジネスパートナーと協力して業務を遂行します。 役割と職責: - 広島サイト戦略プログラム - Cost/Scale/Quality/Cycle Time (Speed) を達成するため, 各Manufacturing エリアや, 購買, Operations Central Team チームなどのグループと共に, スペアパーツコスト削減活動をリード / サポートする。 - Areaチームに技術的なコンサルティングと実践的な支援を提供し, 最適なソリューションの作成や特定, 既存のソリューションのトラブルシューティング, 新しいソリューションの導入を行う。 - Global/ 他サイト及び国内外の Supplier との Discussion を行います。 - 進捗状況を確認し担当者のサポートを行います。 - 内製 / 国内修理を拡大するため, Global Bench team と共に内製修理, また地域企業と共に, 国内修理再生を拡大するため, 最適なソリューションや新技術の発掘, 導入を行う。 - F15 Bench(内製修理)にて, 内製修理率向上をGlobal teamと共に行います。 募集要件(下記のすべての条件を満たす必要はありません。) - 最低 3年以上の製造経験 - 工学学士/修士取得者 - 学習, 成長, 自己開発に対する熱意 - 英語コミュニケーションスキル(英語を学ぶ意欲があること) - 問題解決能力, 分析能力 - 目標達成へのコミットメントと粘り強さ - 最終目標達成のために様々な相手と協力できる優れたコミュニケーション能力 - 時間管理能力とマルチタスク能力 As Manufacturing Engineering Clean, Coat, Repair, Refurb (CCRR) Engineer, you will be a member of the manufacturing team responsible for driving Spare Part management improvement. This position is dependent on partnership with High Volume Manufacturing each site, Cost teams, Procurement, Quality, other business partners to achieve Micron's strategic Japan Business Ecosystem objective and goals. Responsibilities and Tasks: - Lead/Support the spare management improvement activities with multi- functional groups such as Manufacturing each Area and Site, Procurement and Operation Central Team teams to meet F15 Site Strategies Programs - Cost/Scale/Quality/Cycle Time (Speed) goal. - Provide technical consulting and hands-on assistance to area teams to create and/or identify the best solutions, troubleshoot existing solutions, and deploy new solutions. - Monitor and communicate progress to partners. - Discussion with Global/other sites and Domestic/International suppliers. - Work with the Global Bench team and Local Suppliers to expand In-house/domestic repairs and find/implement the best solutions and Advanced technologies to expand CCRR. - In-house repair rate at F15 Bench will be improved in collaboration with the Global team Requirements: (Not all of the following conditions need to be met.) - Min. 3 years of experience in manufacturing - Bachelor's/master's degree in engineering. - Enthusiasm for learning, growth and personal development. - English communication skills (must be willing to learn English). - Problem solving and analytical skills. - Commitment and persistence in achieving goals. - Excellent communication skills with the ability to work with a variety of counterparts to achieve ultimate goals. - Ability to manage time and multi-task abilities. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Advanced Technology Engineer (Wet Process) / 先端半導体技術エンジニア(ウェットプロセス)
Micron TechnologyMicron Technology specializes in memory and semiconductor technology, such as computer memory and image sensors. Since opening, Micron Technology has had a successful history and i
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. マイクロン• テクノロジー社のADTJ ATE WET Fabエンジニアとして, あなたは他のプロセスおよび装置エンジニアとチームを組み, 製品の品質と信頼性を向上させるためのプロセスの立ち上げ, 開発, 最適化を担当します。具体的には, プロセスの歩留まり改善, コスト削減, 生産性向上, リスク管理, そして製造ラインの問題解決に取り組みます。歩留まり改善やコスト削減活動の主導• 参加, 新しいプロセスのベースライン認定の対応, 品質• コスト• リスク管理の目標達成に向けた材料サプライヤーとの管理, 監査, 連携も含まれます。 業務内容• プロセス条件および技術の確立• 改善• プロセス能力の向上と生産コストの削減• プロセスマネジメントプロジェクトの策定• 修正• 各種半導体装置のプロセスパラメータ設定• 新規装置• 材料の評価, 導入促進, 計画立案• 異常解析および改善 必須条件:• 学士号または同等の経験• 日本語または英語でのコミュニケーションが可能 About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_japan@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Senior AI Engineer (GenAI / Azure - Application Development)
DevsuDevsu is a technology agency that provides software development services, IT augmentation and staffing.
Role Description We are looking for a Senior AI/GenAI Engineer with strong hands-on experience building and deploying production-grade AI solutions on Azure. This is not a data engineering role. This role is responsible for designing end-to-end AI architectures, leading technical decisions, and translating business needs into scalable, reliable, and secure GenAI systems. You will work closely with cross-functional teams to deliver AI-powered solutions (copilots, AI agents, RAG pipelines) that support both internal operations and client-facing services. Responsibilities - Design, build, and deploy production-grade GenAI solutions (AI agents, copilots, RAG pipelines) with a focus on scalability, reliability, and performance. - Own end-to-end architecture of AI systems on Azure, including integration with enterprise data platforms and backend services. - Lead the development of LLM-powered applications using Azure-native services and modern orchestration frameworks. - Implement LLMOps practices, including monitoring, logging, evaluation, prompt/version management, and cost optimization. - Translate business requirements into technical AI solutions and define scalable implementation strategies. - Ensure security, governance, and compliance across all AI solutions. - Optimize AI systems for latency, cost, and accuracy in production environments. - Provide technical leadership, mentor engineers, and drive best practices in system design and code quality. Qualifications - Proven experience as a Senior or Lead Engineer delivering production-grade AI/ML or GenAI solutions. - Strong hands-on expertise in Azure, including designing and deploying end-to-end AI architectures. - Experience with Azure AI Foundry, Azure OpenAI, and enterprise AI service integration. - Solid experience building AI agents using Microsoft Agent Framework (or similar frameworks). - Strong Python experience building AI applications, APIs, and LLM-based services (not only data pipelines). - Strong experience with RAG architectures, prompt engineering, and LLM orchestration. - Experience with Databricks, Azure Data Factory, and SQL for data-driven AI solutions. - Hands-on experience with LLMOps / MLOps practices (monitoring, evaluation, versioning, deployment pipelines). - Strong understanding of system design, scalability, and distributed systems. - Proven ability to deliver measurable impact in production environments (e.g., automation, cost savings, performance improvements). - Strong communication skills with the ability to work with both technical and non-technical stakeholders. - Experience leading technical initiatives and mentoring engineers in a delivery-focused environment. Benefits - A stable, long-term contract with opportunities for career growth. - Private health insurance. - A remote-friendly culture that promotes work-life balance. - Continuous training, mentorship, and learning programs to keep you at the forefront of the industry. - Free access to AI training resources and state-of-the-art AI tools to elevate your daily work. - A flexible Paid Time Off (PTO) policy as well as paid holiday days. - Challenging, world-class software projects for clients in the US and LatAm. - Collaboration with some of the most talented software engineers in Latin America and the US, in a diverse work environment.
Data Center Structural Engineer, Embed Compensation Range: $103,000-$153,000 based on market location and experience. Location: This role’s preferred location is in San Francisco, San Diego, Denver or can be located anywhere in the U.S., or Vancouver, Calgary, Edmonton, Toronto or can be located anywhere in Canada. Stok has a hybrid workforce across North America and globally. Although we have offices in San Francisco, San Diego, Denver and some co-working locations across the continent, we encourage team members to pursue a work from home, hybrid or in-person setup that works best for them. There are no mandated in-person working requirements. Job Description Stok leads organizations to decarbonize now. We integrate expertise across ESG and sustainability consulting, carbon, energy engineering, commissioning, and project delivery. From the enterprise to asset level, we provide clients with strategy, management, and technical support to translate bold commitments into impact. Our global team delivers on client ambitions across programs and projects worldwide. In our own operations, Stok uses third-party frameworks such as B Corp, the International Living Future Institute (ILFI) Just Label, and the Science Based Targets initiative (SBTi) to guide, verify, and share our progress toward our commitment to a radically better world for all. Stok is seeking a Data Center Structural Engineer to join our Carbon Services Team. The role will be embedded within a Hyperscaler Data Center client of Stok’s with 32 - 36 hours/week dedicated to that one project. As a consultant at Stok, you will work with some of the world’s most innovative companies, including those influencing iconic corporate climate programs and real estate projects for positive impact. Ideal candidates have a background in building science, sustainable design, embodied carbon tools and policy, and are detail-oriented and able to communicate complex ideas, strategies, and data to technical and non-technical audiences. At Stok, We Seek Culture Add, Not Culture Fit. At Stok, our values guide every decision we make and action we take on behalf of our partners and clients. They are: - Stok joy - Own it - Care deeply - Demand better Our Values-Aligned Team Members: - Craft innovative ideas and have a say in how the firm operates. We have built self-management and distributive governance into our organizational structure to enable every team member to share input on policies and procedures. - Strive for a better way to do business and create a positive impact through their work. Stok believes in business as a force for good and is a certified B Corp, demonstrating our commitment to maximizing social and environmental impacts, in addition to profit. - Give back in a meaningful way. We donate 3% of profits to causes we believe in through a combination of pro-bono services and donations. - Advocate for a level playing field. Stok has intentionally baked social justice into our operations, which we hold ourselves accountable to through our International Living Future Institute JUST Label. - Participate in a transparent, objective, merit-based compensation and profit distribution processes and policies Our purpose is to boldly catalyze an environmentally restorative and socially equitable world, and Stok needs you to fulfill it! RESPONSIBILITIES - Lead the comprehensive updating of Construction Specifications to ensure low-GHG solutions are mandated, adopted, and executable across global design and construction activities. - Develop a data-driven roadmap for decarbonizing equipment specifications, utilizing Life Cycle Assessment (LCA) data and supplier-specific Environmental Product Declarations (EPDs). - Leverage global research, LCA hotspots in heavy construction (e.g., concrete, steel), and industry best practices to prioritize specification updates. - Establish and track Specification Adoption Metrics to quantify the GHG performance of projects against updated standards. - Facilitate Sustainability Page Turns — a collaborative review process — to ensure requirements are localized, technically feasible, and optimized for carbon considerations without compromising structural integrity. - Perform formal assessments of project constraints, market feasibility, and regional material availability to ensure sustainability goals align with structural requirements. - Manage the end-to-end process of specification drafting, Technical Assistance (TA) memos, and cross-functional communication regarding revisions. - Act as an embedded consultant on behalf of the client, bridging high-level Net Zero goals with ground-level construction execution. - Manage multiple workstreams at varying stages of the specification development and implementation process. - Build and maintain effective relationships with diverse internal and external stakeholders, translating complex carbon data into actionable engineering requirements. QUALIFICATIONS - Bachelor's degree in Structural Engineering, Architecture, Sustainability, or Environmental Science; Master's degree preferred - 5–10 years of relevant experience in structural engineering, embodied carbon, or sustainability within large-scale construction — data center experience a strong plus - Direct experience in structural and/or foundation systems design with a demonstrated focus on carbon footprint reduction in concrete and steel - Familiarity with LCA software (e.g., One Click LCA, Tally) and the ability to interpret Environmental Product Declarations (EPDs) - Knowledge of Construction Specification Institute (CSI) format - Working knowledge of environmental regulations as they pertain to construction sites (air, water, waste) - Strong analytical and data interpretation skills with the ability to communicate findings clearly to both technical and non-technical audiences - Excellent project management skills with demonstrated ability to manage cross-functional stakeholder groups - Professional Engineer (PE) licensure preferred - A passion for climate action and the drive to make measurable impact at scale How We Support You Health Benefits US-Based Team Members - Medical, dental and vision coverage (can also include dependents) - Employer-funded and tax-deductible Health Reimbursement Account - Employee-funded and tax-deductible Flexible Spending and Health Savings Accounts - Mental health concierge service - Life, accidental death, long-term and short-term disability coverage Canada-Based Team Members - 50% Employer-funded group health benefit plan - Employer-funded Health Spending and Wellness Spending Accounts - Employee Assistance Program - Life, Accidental Death, Long-Term Disability coverage Paid Time Off Benefits Autonomy is structured into Stok’s culture by design. We value self-management practices, and we know taking time for ourselves is healthy and fosters growth. That’s why we offer: - Flexible work schedules. We work best in different ways, so we empower you to find yours and make a schedule that works for you, the team and clients. - Quiet Fridays: Stok offers everyone two days a month meant to tune out the noise and prioritize what needs to get done (whether that’s work or life related) - Flexible Personal Time Off - Minimum of 80 hours per year for Paid Time Off (PTO) or vacation time - 80 hours per year for holiday time (floating holidays) - 80 hours per year for wellness (or sick) time - 40 hours per year for learning and development - 16 hours per year for volunteer time (to give back to your community and the causes that matter most to you!) Stipends and Perks Social and environmental justice are critical to our vision, so we bake them into everything we do including the following: - 401(k) (world’s first fossil fuel-free and gun-free 401(k) plan so you can invest in a future you believe in) or Registered Retirement Savings Plan (Canada) - Annual Learning and Development stipend - Work from Home stipend (to support remote ergonomics) - Annual US National Parks Pass or Parks Canada Discovery Pass - Donation program - Cellphone benefit - Personal company credit card Guidelines for using AI in our interviewing process As your prospective employer, Stok wants to get to know the authentic, not the artificial, you. We believe we can unlock true human potential when we add the right person to the right team at the right time. This approach serves the candidate and the team, leading to synergistic outcomes. To get this right, we need to be able to get to know you – your intelligence, your skills, and your experience. We look to uncover these things, how you personally align with our company values, as well as your ability to think and perform independently in real-time. Stok continues to learn about and experiment with AI, however, we know that many tasks cannot be replaced by AI. Here is where we expect you to use AI and where we do not: - Resume and cover letter: AI assistance is acceptable; however, we expect these materials to represent your true qualifications and skills accurately - Phone and Video Interviews: AI assistance is not acceptable; we ask that you engage in our interviews without reading from or referencing AI-generated answers - Take-home assignments: AI assistance is not acceptable; any submissions should reflect your original conclusions and perspectives If we detect that you are using AI without permission or advance disclosure, your candidacy may be disqualified. Knowing that the way we work with AI may change over time, we will regularly check back on our approach to AI in our hiring process to stay values-aligned, in compliance with current legislation, and mitigate potential biases in our processes.

