Manage product training structure and documentation, ensure trainers deliver effective instruction, and provide technical support for product-related issues while collaborating with cross-functional teams to enhance overall product performance.

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role Owns the design, governance, and scalability of the AEM Sites platform. Defines how components, templates, content fragments, and authoring patterns are structured across properties. Serves as the expert for AEM content architecture and the key translator of business/UX needs into platform capabilities. The Main Responsibilities - Define and maintain the AEM content architecture, including component libraries, content fragment models, taxonomy structures, and authoring standards to support effective content organization, discovery, and reuse. - Own the AEM roadmap and backlog, ensuring enhancements align with business priorities and digital experience goals. - Partner with business stakeholders in defining future-state workflows that optimize value across the Adobe stack of technologies - Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, AEM Sites UI, best practices, and workflow optimization. - Collaborate with UX, design, and dev teams to ensure workable, scalable AEM solutions. - Provide direction to business analysts and development teams during feature definition, backlog refinement, and solution design to ensure scalable and maintainable AEM implementations. - Evaluate new AEM features, tools, and frameworks for adoption. - Ensure content governance, reusability, localization, and scalability across properties. - Support integration planning where AEM intersects with Assets, Target, analytics, and data tools. - Ensure AEM supports modern digital delivery models, including headless architecture, Edge Delivery Services, and design system integration. What We Look For in a Candidate Education: Preferred: Bachelor’s degree in Computer Science, Information Technology, Digital Media, or related field Master’s degree or MBA with a focus on technology, digital experience, or product management. Experience: Required: 5–8+ years of experience working with Adobe Experience Manager (AEM), with strong expertise in AEM content architecture and enterprise-scale implementations. Hands-on Experience defining and managing product roadmaps, backlog prioritization, and governance processes. Experience collaborating with design, content, and development teams in an enterprise environment. Preferred: Experience with AEM integrations (Assets, Target, Analytics) and familiarity with the Adobe Experience Cloud ecosystem. Background in agile product management and roadmap planning for digital platforms. Adobe Certified Professional – Adobe Experience Manager Sites Business Practitioner, Product Owner certification (CSPO, SAFe POPM, etc.). Skills: Strong AEM and Adobe ecosystem fluency, including AEM Sites, AEM Assets, Adobe Target, Analytics, or related MarTech tools. Strong understanding of content architecture, component libraries, content fragments, and authoring workflows within AEM. Strong communication skills and proven ability to collaborate across cross-functional teams, including marketing, content, UX/design, and IT stakeholders. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure #LI-Remote Requisition #: 341670 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Role Description We are a venture studio that builds software to accelerate human genius, knowledge, and purpose. Currently, we balance the development of our proprietary software with high-level tech, digital, and AI consulting projects. We are looking for a Tech Project Manager with strong Product Owner competencies to act as the strategic bridge between our clients and our internal team. This role is dynamic: you will manage consulting delivery and client requirements while proactively contributing to the feature definition and orchestration of our proprietary software. What you'll do: - Gather and analyze client requirements, translating business needs into detailed technical specifications; - Collaborate with the development team to estimate timelines, assess feasibility, and plan project roadmaps; - Manage multiple projects simultaneously, ensuring on-time delivery for both consulting clients and internal product goals; - Act as a Product Owner: define features, experiment with new AI tools, and help design AI orchestration flows; - Advise clients on optimal technical solutions, identifying opportunities for automation and scalability; - Monitor progress across workstreams and ensure clear communication across all teams. Qualifications - Adaptability (startup mindset), leadership, emotional intelligence, conflict resolution, and stakeholder management. - Agile, Scrum, Kanban methodologies. - Tools: Jira, Trello, Asana, Notion. - Strong understanding of web development stacks, APIs, and system architecture. - A "hands-on" approach to technology. - Requirements gathering, analysis, and roadmap planning. Requirements - Tech-savvy and capable of translating technical constraints into business realities. - Enjoy tinkering with new tools, setting up automations, and exploring AI orchestration concepts.

Ideal start timeline: May 2026 Role status: Exempt Compensation: Our target hiring range is $186,000-$227,500 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere. Here's a few reasons why 85+ of them choose Campminder: - With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow). - We build software for summer camps, an industry that enables meaningful experiences for kids. - We work on interesting, ambitious projects that create real value for our clients. - We know our team members feel their work has an impact on the organization's purpose. - At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements. - We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Native" approach in our solutions. - We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience. This role's mission & overview: Every product Campminder builds runs on a shared foundation. The platform is what makes a camp's communication history, payment records, and enrollment data consistent across every surface they touch. It's what makes the products smarter the more camps use it. It's what allows each product team to build faster because they're not solving the same problem twice. The Group Product Manager, Platform owns that foundation. You will report to the Chief Product Officer, lead three product managers across four teams, and be accountable for the platform capabilities that underpin every product we build. This is a senior role for someone who has done platform product leadership before — likely at the GPM or Senior PM level — and is ready to own it fully. The Platform Teams own: - Shared Services: e.g. people, authentication, communications, payments and financials. - Data Platform: Unified data lake, analytics infrastructure, data pipelines across all products, reporting capabilities - AI & Intelligence: Shared Intelligence infrastructure, RAG systems trained on camp-specific data, agentic workflow capabilities, proprietary intelligence models Right now, we're in an active build phase — shared services are being extracted from individual products, the data platform is coming online as a real foundation, and AI infrastructure is moving to shared capabilities. The work is genuinely complex and the choices made now will shape what every product team can build for years. As a Group Product Manager on our Product team, you will: - Own the vision, strategy, and roadmap for Campminder's Shared Platform — including shared communications, payments, identity, the data platform, and AI infrastructure — and proactively develop that strategy on your own initiative, anchored to company objectives and the evolving needs of multiple product teams - Lead and grow a team of three product managers across the four platform teams — setting clear expectations, coaching them to do their best work, and creating accountability systems that keep teams aligned and moving - Navigate the tension between platform and product: keeping internal teams unblocked and the platform easy to build on, while staying connected to the camp and family experience that sits at the end of every capability you ship - Identify where platform investments will have the greatest leverage across multiple products and the camp market, and build the case for prioritization with data and a clear point of view - Partner closely with engineering, design, and cross-functional stakeholders to translate shared problems into platform capabilities that are performant, scalable, and easy to build on - Shape how Campminder invests in AI and data as shared organizational infrastructure — moving from one-off features to capabilities like shared model context, camp-specific RAG pipelines, unified data ingestion, and an intelligence layer that makes every product smarter over time - Influence how platform capabilities are sequenced and extracted from existing products — helping the organization move from duplicated, product-specific solutions to shared capabilities that every team can build on - Use AI prototyping tools — Lovable, Bolt, Claude Code, or similar — to rapidly build working prototypes with customers, compressing the feedback loop between idea and validated product direction We think a successful candidate will bring: - A track record of leading platform, infrastructure, or shared services products — with a clear understanding of what it means to serve internal product teams as customers alongside external end users - Experience managing product managers, with a coaching style that helps people grow, make good decisions independently, and do their best work - The ability to develop strategy proactively and independently — you see where things need to go before being asked, make the case with data, and create the conditions for it to happen - The ability to move platform decisions forward in the face of ambiguity — balancing the urgency to ship with the reality that platform choices are hard to reverse, and knowing when to slow down to get the architecture right - The ability to transform complexity into simplicity: you design extensible systems that multiple teams can build on, while obsessing over keeping the experience clear and intuitive for end users - Enough fluency in data and AI infrastructure — data pipelines, model lifecycle, grounding, shared training data, observability — to lead product managers working in those spaces and make good trade-offs without being a data engineer - A communication style that makes complex platform decisions legible to engineers, product teams, and senior leadership alike — you build trust across all of them - You use AI prototyping tools as a core part of how you work — reaching for Lovable, Bolt, Claude Code, or similar to compress the loop between idea and validated direction, not as a bonus step in discovery Our Interview Process: - 45 min — interview with People & Culture - 60 min — interview with Hiring Manager - Phase 3 - 30 min — Product Exercise - 30 min — interview with future colleagues on the Product Team A few of the benefits we are proud to offer: - Robust medical, dental, and vision coverage options with generous employer contributions, plus a $500 employer HSA contribution for HSA-compatible plans - Ability to choose where you work — remotely, in the office, or a mix! - A variety of resources to support mental health and emotional well-being - 12 weeks of 100% paid parental leave for all new parents, including via adoption, surrogacy, and foster care - 401(k) with 4% company matching - Trust-Based (flexible) PTO (and yes, we use it!) - $900/year wellness allowance - Company-paid subscriptions, training, and support for using AI professionally and personally. We have a team dedicated to enabling our AI capabilities for our team members and our customers! We encourage people of all backgrounds to apply: We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all, including people of color, people from working-class backgrounds, women, and members of the LGBTQ+ community. We welcome and encourage applications from people with these identities or members of other historically marginalized groups. Research shows that women and people of color tend not to apply to jobs unless they believe they are 100% qualified and apply to fewer senior-level positions. With that in mind, we encourage you to apply if you're not sure whether you meet our qualifications. We'd love to have the opportunity to consider you! We encourage applications from parents, parents-to-be, and those responsible for the caretaking of others. We offer paid parental leave for birthing and non-birthing parents (including for adoption, surrogacy, and foster care placement) and paid loss leave to recover from miscarriage or stillbirth. The company's HSA and wellness allowance contributions may be used toward childcare, eldercare, adoption fees, and fertility treatments like IVF, among other expenses.