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Inside Sales Representative
Location
United States
Posted
57 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Representative
Naviant
Role Description We’re seeking a driven, detail‑oriented Inside Sales Representative who is early in their sales career and ready to step into a role with real ownership, accountability, and impact. This position focuses on transactional upgrades, expansion opportunities, renewal support, and targeted sales campaigns across existing customer accounts. This is not a cold‑calling role. You’ll work with active customers, manage live opportunities, and partner closely with Account Executives to support expansion strategies and active sales cycles. Designed as a development path toward a full Account Executive role, this position provides hands‑on experience owning revenue, managing pipeline, and operating within enterprise sales processes. Performance Objectives – What You Will Accomplish - First 30 Days: Getting Grounded - Develop a strong understanding of Naviant’s solutions, pricing models, and common upgrade and expansion paths. - Learn sales processes, Salesforce workflows, forecasting expectations, and pipeline hygiene standards. - Build working relationships with Account Executives and internal partners across sales, marketing, and operations. - Begin supporting inbound customer inquiries related to renewals, upgrades, and expansion opportunities. - Demonstrate strong organization, responsiveness, and attention to detail in all customer and internal interactions. - Taking Ownership - Independently own transactional upgrade opportunities and core product add-ons within assigned existing accounts. - Manage inbound renewal questions and customer expansion inquiries, ensuring timely follow-up and resolution. - Execute targeted sales campaigns across existing accounts, tracking engagement and opportunity progression. - Ensure all opportunities, activities, and customer interactions are properly documented in Salesforce. - Support Account Executives by managing follow-ups, proposals, and customer commitments coming out of active sales cycles. - Begin proactively identifying expansion opportunities within the current customer base. - At 90 Days and Beyond: Driving Impact - Consistently close transactional deals and contribute measurable revenue through upgrades, add-ons, and expansions. - Maintain clear visibility into the transactional pipeline and provide updates that support accurate forecasting. - Partner closely with Account Executives on expansion strategies and account planning. - Help coordinate quarterly business reviews by preparing data, tracking follow-ups, and supporting execution. - Track and report on campaign effectiveness, opportunity progression, and revenue impact. - Demonstrate readiness for increased responsibility by operating with confidence, ownership, and process discipline. - Continue developing enterprise sales skills in preparation for progression into a full Account Executive role within 18–24 months. Qualifications - Experience closing small deals or supporting high‑volume BDR motions, with a strong interest in owning revenue. - Ability to identify and act on expansion opportunities within existing customer relationships. - Highly organized and comfortable working within defined sales processes. - Effective partner to Account Executives and cross‑functional teams. - Experience supporting or executing sales and marketing campaigns. - High degree of energy, enthusiasm, flexibility, and confidence. Requirements - Comfortable managing transactional sales cycles, handling objections, and moving opportunities to close with urgency and precision. - Skilled at responding to customer inquiries, understanding needs, and aligning solutions to drive additional value and revenue. - Strong attention to Salesforce accuracy, pipeline hygiene, and follow‑up tracking to support forecasting and execution. - Willing to support active sales cycles through follow‑ups, proposals, coordination, and customer communication to ensure commitments are met. - Able to track effectiveness, manage multiple opportunities simultaneously, and meet deadlines in a fast‑paced environment. - Motivated to learn enterprise sales, build credibility, and grow into a full Account Executive role. Benefits - Comprehensive Health, Dental, & Vision Insurance - Employer Paid Disability & Life Coverage - 401k & Match Program - Generous Paid Time Off - Flex Spending Plans & Dependent Care - Monthly Home Office Allowance - Volunteer Time Off - Charitable Giving Program - Lifestyle Spending Account - Employee Assistance Program, Parent Program, Wellness Initiatives, Virtual Gatherings, Employee Discount Program, Annual In-Person Celebration Week, and more!
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