OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT As a Field Operations Director at OpenText, you will play a critical role in driving the success of our SMBC business globally. This position goes beyond traditional sales operations by partnering closely with senior sales leadership to influence planning, forecasting, pipeline management, and business performance. You will help shape strategic decisions, improve sales productivity, and provide the insights needed to support growth across a complex, global organization. This is an opportunity to make a direct impact on how OpenText scales, executes, and delivers results across international markets. WHAT THE ROLE OFFERS - Lead annual planning activities, including financial planning, resource allocation, territory design, and quota setting - Partner with sales leadership to drive forecast accuracy, business cadence, and quarterly execution - Manage and analyze pipeline health to ensure sufficient coverage for future growth - Deliver business insights and reporting to support quarterly business reviews, growth initiatives, and executive decision-making - Collaborate cross-functionally with sales, finance, HR, and other support teams to drive operational excellence - Identify process improvements and operational efficiencies across the business - Build strong partnerships across a global, matrixed organization while supporting a fast-paced and evolving business environment WHAT YOU NEED TO SUCCEED - 10+ years of experience in Sales Operations, Revenue Operations, or a related field - Strong understanding of enterprise software sales processes, forecasting, pipeline management, and business planning - Experience working within a global, matrixed organization - Strong analytical skills with the ability to translate complex data into clear business insights - Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Salesforce - Excellent communication skills with the ability to influence stakeholders at all levels, including senior leadership - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment - Bachelor’s degree or equivalent experience; cybersecurity industry experience is considered an asset The estimated base salary range for U.S. candidates is $165,000–$205,000 USD, and for Canadian candidates is $160,000–$200,000 CAD. Compensation may vary based on factors such as location, education, experience, and skill set. ONE LAST THING OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact. VOTRE IMPACT En tant que Directeur(trice) des opérations terrain chez OpenText, vous jouerez un rôle clé dans le succès de notre activité SMBC à l’échelle mondiale. Ce poste va bien au-delà des opérations commerciales traditionnelles, en collaborant étroitement avec les équipes de direction des ventes afin d’influencer la planification, les prévisions, la gestion du pipeline et la performance globale de l’entreprise. Vous contribuerez à orienter les décisions stratégiques, à améliorer la productivité des ventes et à fournir les analyses nécessaires pour soutenir la croissance dans une organisation mondiale complexe. Il s’agit d’une occasion unique d’avoir un impact direct sur la manière dont OpenText se développe, exécute ses priorités et obtient des résultats à l’international. CE QUE LE POSTE OFFRE - Diriger les activités de planification annuelle, y compris la planification financière, l’allocation des ressources, la définition des territoires et l’établissement des quotas - Collaborer avec les équipes de direction des ventes afin d’assurer l’exactitude des prévisions, le rythme des activités et l’exécution trimestrielle - Gérer et analyser la santé du pipeline afin de garantir une couverture suffisante pour soutenir la croissance future - Fournir des analyses et des rapports pour soutenir les revues trimestrielles d’activité, les initiatives de croissance et la prise de décision des dirigeants - Collaborer de manière transversale avec les équipes des ventes, des finances, des ressources humaines et d’autres fonctions de soutien afin d’assurer l’excellence opérationnelle - Identifier des améliorations de processus et des gains d’efficacité opérationnelle à travers l’organisation - Développer de solides partenariats dans un environnement mondial matriciel, tout en soutenant une activité dynamique et en constante évolution CE DONT VOUS AVEZ BESOIN POUR RÉUSSIR - Plus de 10 ans d’expérience en opérations des ventes, opérations des revenus ou dans un domaine connexe - Solide compréhension des processus de vente de logiciels d’entreprise, des prévisions, de la gestion du pipeline et de la planification des activités - Expérience dans un environnement mondial et matriciel - Excellentes capacités d’analyse et aptitude à transformer des données complexes en informations commerciales claires - Maîtrise avancée de Microsoft Excel, PowerPoint, Word et Salesforce - Excellentes compétences en communication avec la capacité d’influencer des parties prenantes à tous les niveaux, y compris la haute direction - Grande capacité d’organisation, souci du détail et aptitude à gérer plusieurs priorités dans un environnement dynamique - Baccalauréat ou expérience équivalente ; une expérience dans le secteur de la cybersécurité est considérée comme un atout La fourchette salariale de base estimée est de 165 000 $ à 205 000 $ US pour les candidats aux États-Unis et de 160 000 $ à 200 000 $ CA pour les candidats au Canada. La rémunération peut varier en fonction de facteurs tels que le lieu, la formation, l’expérience et les compétences. UNE DERNIÈRE CHOSE OpenText est bien plus qu’une entreprise : c’est une communauté mondiale fondée sur la confiance, le caractère et la raison d’être. Ici, nous agissons avec éthique, nous nous soucions profondément des gens et nous plaçons toujours nos clients au premier plan. Nous aidons les équipes à réussir grâce à la collaboration, nous relevons les défis avec résilience et nous innovons avec intention. Joignez-vous à nous dans notre mission de créer un changement positif grâce à la confidentialité, à la technologie et au travail d’équipe. Chez OpenText, nous ne faisons pas qu’avoir une culture — nous incarnons nos valeurs. Choisissez-nous si vous souhaitez faire partie d’une entreprise qui vous donne les moyens d’avoir un impact significatif. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Who You Are You serve as the operational backbone of a fast-paced, high-performing revenue organization. You bring clarity to complexity, drive structure across competing priorities, and ensure seamless execution without the need for constant direction. Highly organized and proactive, you anticipate needs, maintain momentum, and consistently follow through, ensuring that nothing falls through the cracks. You operate with confidence across marketing, sales, and executive leadership, aligning people, processes, and timelines to drive results. Your ability to create cohesion and accountability enables leadership to remain focused on strategy, growth, and delivering value to clients. About the Role The Revenue Programs Specialist plays a key role in enabling the operating rhythm of Myriad360’s revenue organization. This is a highly execution-focused role, partnering closely with the CMO, CRO, and revenue leadership team to drive alignment, manage priorities, and ensure seamless coordination across marketing and sales. Responsibilities include managing calendars, coordinating leadership forums, supporting internal events, and driving follow-through on key initiatives. This role acts as a force multiplier by driving coordination, execution, and accountability, allowing leadership to stay focused on strategic priorities while the organization operates with clarity and momentum. Must be based in the United States. Core Responsibilities Operating Rhythm & Meeting Execution - Coordinate revenue leadership meetings across sales, marketing, and executive teams - Support and manage agendas aligned to priorities - Drive pre-meeting preparation and collect materials in advance Execution & Accountability - Track action items and strategic initiatives across the revenue organization - Follow up with stakeholders to ensure progress and completion - Maintain visibility into key initiatives across marketing and sales - Reinforce accountability and ensure priorities continue moving forward Internal Event Coordination - Support logistics for leadership meetings, offsites, and internal events - Coordinate the Mid-Year Sales Conference in partnership with an external agency - Assist with SKO, leadership sessions, and marketing programs Cross-Functional Alignment - Partner across marketing, sales, and cross-functional teams to gather inputs and materials - Ensure contributors are aligned and deliverables are completed on time - Reduce friction and keep initiatives moving across teams Revenue Leadership Coordination - Manage complex calendars for the CMO and CRO, adapting as priorities evolve - Coordinate internal and external meetings with clear logistics and expectations - Organize incoming requests and ensure proper prioritization - Coordinate executive travel including flights, accommodations, itineraries, and logistics - Manage expense reporting and post-travel follow-up Special Projects - Support execution of initiatives led by the CMO, CRO, and revenue leadership team - Assist in preparing presentations and materials for leadership forums - Keep projects organized, on track, and progressing against deadlines Tools for Success - Microsoft Office - Slack and internal collaboration tools - Travel and expense platforms - Experience coordinating with vendors or event agencies is a plus Key Attributes - Strong organizational and coordination skills - High attention to detail and follow-through - Clear and confident communication - Ability to manage multiple priorities in a fast-paced environment - Proactive, resourceful, and solutions-oriented - Strong judgment and professionalism - Comfortable working with senior leadership Desired Experience - 5+ years supporting senior leaders or revenue teams - Experience managing complex calendars across multiple stakeholders - Experience coordinating leadership meetings or operating rhythms - Experience supporting internal events, conferences, or offsites - Experience working within sales, marketing, or revenue organizations preferred A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: - We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. - Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. - Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits - Unlimited Paid Time Off (PTO) - Incentive compensation plans for all employees - Company-funded 401k contributions - Zero-cost employer-covered health insurance - Annual BYOD (Bring Your Own Device) reimbursement up to $500 - Paid Parental Leave - Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop - Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $85,000-$90,000, plus opportunities for bonus and/or commission. Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Who You Are You are the operational backbone of a fast-moving revenue organization. You bring structure to complexity, keep priorities moving, and ensure nothing falls through the cracks. You are proactive, highly organized, and follow through without needing direction. You operate confidently across marketing, sales, and executive leadership. You coordinate people, processes, and timelines to drive alignment and execution, allowing leadership to stay focused on strategy, growth, and clients. About the Role The Revenue Programs Specialist plays a critical role in supporting the operating rhythm of Myriad360’s revenue organization.This role is execution-focused. You will partner closely with the CMO, CRO, and revenue leadership team to manage calendars, coordinate leadership forums, drive follow-through on key initiatives, and support internal events. Success in this role comes from strong organization, proactive communication, and consistent follow-through. Core Responsibilities Operating Rhythm & Meeting Execution - Coordinate revenue leadership meetings across sales, marketing, and executive teams - Support and manage agendas aligned to priorities - Drive pre-meeting preparation and collect materials in advance Execution & Accountability - Track action items and strategic initiatives across the revenue organization - Follow up with stakeholders to ensure progress and completion - Maintain visibility into key initiatives across marketing and sales - Reinforce accountability and ensure priorities continue moving forward Internal Event Coordination - Support logistics for leadership meetings, offsites, and internal events - Coordinate the Mid-Year Sales Conference in partnership with an external agency - Assist with SKO, leadership sessions, and marketing programs Cross-Functional Alignment - Partner across marketing, sales, and cross-functional teams to gather inputs and materials - Ensure contributors are aligned and deliverables are completed on time - Reduce friction and keep initiatives moving across teams Revenue Leadership Coordination - Manage complex calendars for the CMO and CRO, adapting as priorities evolve - Coordinate internal and external meetings with clear logistics and expectations - Organize incoming requests and ensure proper prioritization - Coordinate executive travel including flights, accommodations, itineraries, and logistics - Manage expense reporting and post-travel follow-up Special Projects - Support execution of initiatives led by the CMO, CRO, and revenue leadership team - Assist in preparing presentations and materials for leadership forums - Keep projects organized, on track, and progressing against deadlines Tools for Success - Microsoft Office - Slack and internal collaboration tools - Travel and expense platforms - Experience coordinating with vendors or event agencies is a plus Key Attributes - Strong organizational and coordination skills - High attention to detail and follow-through - Clear and confident communication - Ability to manage multiple priorities in a fast-paced environment - Proactive, resourceful, and solutions-oriented - Strong judgment and professionalism - Comfortable working with senior leadership Desired Experience - 5+ years supporting senior leaders or revenue teams - Experience managing complex calendars across multiple stakeholders - Experience coordinating leadership meetings or operating rhythms - Experience supporting internal events, conferences, or offsites - Experience working within sales, marketing, or revenue organizations preferred Why This Role Matters This role is a force multiplier for the revenue organization. By driving coordination, execution, and accountability across marketing and sales, the Revenue Programs Specialist ensures leadership stays focused on strategic priorities while the organization operates with clarity, alignment, and momentum. A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: - We Before Me - Dare To Be Great - Own It We are consistently recognized as a Best Place to Work and pride ourselves on an engaged executive team, transparent culture, and an environment where employees can do their best work. Benefits - Unlimited Paid Time Off (PTO) - Paid Parental Leave - Company-funded 401k contributions - 100% employer-covered health insurance plans - Transparent culture with consistent feedback and coaching - High-performing, collaborative team environment Must be based in the United States. Pursuant to the NYC Pay Transparency Law, the base salary in New York City for this position is $95,000 plus bonus opportunities. Compensation may vary by geography. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement - This position pays between $22.45 - $24.70/hr based on experience The Sr. Revenue Recovery Specialist will be responsible for working with a team of associates that research and analyze accounts to ensure that underpayments are identified and recovered. The Specialist will determine the appropriate action needed to recover the underpayment, complete the action, and follow up on the underpayment through recovery of the outstanding monies. Duties include identifying and recovering underpayments on patient accounts. The Specialist will develop a strong working relationship with the client team and counterparts in Contract Management and will work reports and assigned tasked as they are assigned. The Specialist will have the ability to find underpayments through both prediction rules and special assignments as required by leadership. The position will require the ability to multitask within the client team. Essential Job Functions: - Communicate directly with payors to follow up on outstanding underpayments, file underpayment appeals with payors, resolve account variance and ensure timely and accurate recovery of underpayments. - Identify root cause of underpayments, denials, and delayed payments to clients. Work with the client team to identify, document, and address root causes of issues in the A/R with minimal direction. - Maintain a thorough understanding of applicable state and federal insurance regulations as well as payor specific requirements, taking actions on underpayments accordingly. - Document all activity accurately with all pertinent information in the client’s host system, Ensemble IQ, or other appropriate tracking system. - Demonstrate initiative and resourcefulness by making recommendations and communicating trends and issues to management. - Operate as a strong problem solver and critical thinker to resolve underpayments, independently solving problems. - Meet all productivity and quality standards as established by Ensemble and - Identify underpayments through both automated and manual means. - Multitask within the client team. Job Experience: Three (3) to five (5) years of experience in the physician insurance industry or elsewhere in the revenue cycle, required. Desired Education Level: High school diploma or GED. Required Knowledge, Skills: - Excellent verbal and written communication skills. - Profession presence. - Exceptional customer service. - Ability to adapt to multiple client host systems. - Integrity and honesty. - Internal drive to succeed. - Experience with and ability to operate in Microsoft Office suite of programs. - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. #LI-J #LI-JW #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble