• Own the regional P&L and top-line growth for your region. • Analyze daily, weekly, and monthly performance for each property in your region. • Run the owner-partner relationship end-to-end, including monthly business reviews, performance reporting, escalations, and contract renewals. • Partner with the VP of Operations to develop the operations strategy roadmap for your region. • Build, implement, refine, and manage the day-to-day processes behind a successful parking management operation across AirGarage's national footprint. • Develop and implement dynamic pricing, marketing, and business development strategies to drive revenue at portfolio locations. • Own enforcement operations across your region, including scan coverage, rescan ratios, citation performance, and the enforcement P&L. • Lead operator transitions and new property onboarding. • Partner with our Legal team to ensure compliance with local city and state governments. • Implement data-driven solutions to daily operational challenges. • Work closely with the leadership team and be a key voice in the business to help shape the future of the Operations team at AirGarage.

About us At Pareto.AI, we’re on a mission to enable top talent around the world to participate in the development of cutting-edge AI models. In coming years, AI models will transform how we work and create thousands of new AI training jobs for skilled talent around the world. We’ve joined forces with top AI and crowd researchers at Anthropic, Character.AI, Imbue, Stanford, and University of Pennsylvania to build a fair and ethical platform for AI developers to collaborate with domain experts to train bespoke AI models. About This Role The Trust & Safety Manager owns Pareto's expert integrity function end-to-end. You'll be responsible for defining the standards, building the systems, and leading the team that ensures our expert platform remains fair, safe, and trustworthy—for experts, for customers, and for Pareto. This is not a reactive moderation role. You're building a proactive integrity engine: designing risk frameworks, embedding Trust & Safety into the expert lifecycle, and partnering with Product and AI to turn complex judgment into scalable systems. You'll operate as a cross-functional leader who sits at the intersection of policy, operations, and technology. The best person in this role thinks rigorously about risk, designs processes with the precision of an engineer, and leads their team with the judgment and fairness of a good judge. Qualifications Required - 6+ years in Trust & Safety, integrity, risk, fraud, or investigations—ideally at a marketplace, platform, or data company - Demonstrated experience owning or leading an integrity/T&S function, not just contributing to one - Track record of designing structured, auditable enforcement systems: intake workflows, escalation logic, severity frameworks, sanctions ladders - Strong SQL skills: able to independently query data, build dashboards, and investigate anomalies without waiting on a data team - Strong analytical mindset: comfortable defining metrics, tracking case trends, and using data to improve policy and process - Experience partnering with Product and Engineering to translate judgment-based work into scalable tooling or automation - Ability to write clear, defensible decision rationale—and to coach others to do the same - Calm, precise operator in high-stakes, ambiguous situations with competing pressures - Demonstrated ability to lead small teams with high standards for quality and consistency Nice to Have - Experience at a two-sided marketplace or gig economy platform (Uber, Upwork, Fiverr, Scale AI, etc.) - Exposure to Know Your Customer (KYC), identity verification, fraud tooling, or compliance frameworks - Experience building AI-assisted moderation, risk scoring, or case triage workflows - Background in audit, compliance, legal operations, or quality assurance - Familiarity with distributed workforce or expert marketplace dynamics - Comfortable using AI tools (e.g. Claude, Cursor, ChatGPT) to independently prototype dashboards, scripts, or workflow automations—without needing an engineer to do it for you Key Responsibilities 1. Own the T&S Charter and Enforcement Framework - Define and maintain Pareto's expert Code of Conduct, T&S policies, risk severity tiers, sanctions ladder, and appeals process - Ensure enforcement is consistent, auditable, and aligned with Pareto's expert lifecycle and quality bar - Evolve the charter as Pareto's platform, customer commitments, and risk profile change 2. Build and Run the Investigations Engine - Design and own structured workflows for risk screening (pre-activation) and post-activation investigations - Set evidence standards, documentation requirements, SLAs, and escalation paths - Maintain decision logs and precedent tracking to prevent inconsistent enforcement - Review and approve high-severity or precedent-setting cases 3. Lead and Develop the T&S Team - Manage a team of Risk Screening Specialists and Investigation Specialists - Set clear performance expectations and coach on judgment, rigor, and fairness - Build a team culture that balances firm enforcement with genuine due process 4. Embed T&S into the Expert Lifecycle - Work with Expert Growth to define T&S gates at onboarding, activation, and the Golden Pool - Partner with Data Delivery and Quality Ops to identify gaming, abuse, or performance anomalies that warrant T&S review - Ensure T&S decisions cleanly update expert lifecycle states: active, suspended, reactivation-eligible, offboarded - Collaborate with Community to turn recurring T&S issues into guidelines, training, and preventive education 5. Lead T&S's Relationship with Product and Engineering - Act as the domain owner for all T&S-related product, ML, and engineering decisions - Proactively identify workflows that are high-volume, repetitive, or judgment-heavy—and translate them into clear product or ML problem statements - Define requirements, risk thresholds, guardrails, and escalation logic for automated tools - Provide labeled examples, edge cases, and evaluation frameworks to support model development - Pilot, validate, and monitor automations (risk scoring, document checks, anomaly detection, case triage) - Ensure all T&S tooling supports human judgment, preserves due process, and minimizes expert harm Why This Role Matters Pareto's value to customers and experts depends on the integrity of our platform. Customers trust us to deliver work from vetted, high-quality experts. Experts trust us to treat them fairly. When either side of that trust breaks down, the business suffers. Trust & Safety is how we protect both. Done well, it's a competitive advantage: a platform experts want to stay on, and one customers trust to police itself. Done poorly, it creates inconsistency, expert resentment, and customer churn. As Head of Trust & Safety, you're building the integrity infrastructure that enables Pareto to scale without sacrificing fairness or quality. This requires someone who can design systems with precision, lead a team with high standards, and influence a broader organisation that needs T&S embedded into its daily operations—not bolted on after the fact. What We Value We hire people who take pride in their work, can take something and run with it end-to-end, ask good questions proactively, and have a good attitude. We're building a team of A-players, not protecting mediocre performers. We establish clear standards and hold everyone accountable to them.

Play a critical role in assigned Business Unit clinical study execution including leading the internal specialist training program and maintain an audit ready en Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. How you will make an impact: - The Manager Physician Training THV will play a critical role in assigned Business Unit clinical study execution including leading the internal specialist training program and maintain an audit ready environment by ensuring compliance with all physician and training procedures, maintain drive high levels of accuracy and compliance - Lead and drive the Business Unit training program through curriculum execution, standardization, content development, SME resource management, and documentation to ensure study compliance, as it relates to physician and clinical specialist training, in accordance with regulations and corporate processes. - Maintain regular contact and collaborate with partner BU clinical teams, cross BU partners, consultants, customers and network appropriately with relevant stakeholders. - Develop content as it relates to specialist training topics for best in class practices as they relate to required non-procedural knowledge. - Train and evaluate the quality of team members execution of specialist and physician training processes and documentation as it relates to physician and clinical specialist training. - Responsible for maintaining an audit ready environment for all aspects of regulatory and non-regulatory audits as it relates to training (e.g., conducting training, identifying SMEs, ensuring the collection of required documentation.) Lead assessment of teams’ compliance to GSOPs, work instructions, protocols, LMS and regulatory requirements. - Lead audit preparation efforts for BU including team education, process development, timeline management, communication and implementation. - Identify, acquire, develop and maintain programs used for electronic documentation records and processes (e.g., Trifecta, Veeva Vault, Litmos) for both internal and external training. - Strategically develop and lead the delivery of training programs for BU training on best practices, trends, regulatory requirements and published guidance, policy and procedure updates, etc. - Review and contribute to the development of policies, physician training documentation, clinical specialist training, and other documents to be audit ready. - Manage, leverage and communicate detailed metrics reporting including training compliance and employee training dashboards to drive compliance. - Assess, manage and ensure the resolution of audit findings and protocol deviations while developing priorities and strategies to drive compliance. - Lead the development, continuous improvement and streamlining of processes and procedures to ensure efficiency and accuracy in accordance with regulatory and company requirements. - Other incidental duties: Lead resources tasked with training logistics. What you’ll need (required): - Bachelor's Degree or Equivalent 8 years experience of work experience with strong clinical background or equivalent work experience based on Edwards criteria Required - Up to 50% travel nationwide required This will include Midwest travel as much as possible but may expand beyond during busy seasons. What else we look for (preferred): - Completion of an accredited program with a Registered Nursing (RN) license, Registered Respiratory Therapist (RRT) certification, Registered Diagnostic Cardiac Sonographer (RDCS) - Proven successful organizational and project management skills - Proven expertise in Microsoft Office Suite - Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives - Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards - Extensive understanding of related aspects of clinical therapeutic areas - Extensive knowledge of regulatory, compliance, and AdvaMed requirements - Strict attention to detail - Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization - Ability to manage competing priorities in a fast paced environment - Must be able to work effectively within a specific area with cross-functional team, marketing peers and leaders and managing needs and messaging to upper management - Maintain a strong relationship with the regional sales team, clinical specialists, and training to ensure effective and optimal integration of efforts. - Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families. For Illinois, the base pay range for this position is $126,000 to $178,000 (highly experienced). The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website. Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. COVID Vaccination Requirement Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Who We Are Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do As a Change Management Manager, you will work as an individual contributor to help individuals and teams successfully adopt new processes, technologies, or organizational strategies. They plan and execute activities that prepare, support, and guide employees through transitions—reducing resistance and increasing engagement. Their work focuses on the people side of change, using structured methods to ensure changes are understood, embraced, and sustained. They enable projects and initiatives to achieve their intended business outcomes through effective human adoption. What You'll Do - Define and integrate change management strategies for large programs. - Advise senior sponsors and cross-functional teams on change impacts. - Develop advanced tools, templates, and frameworks for enterprise use. - Lead high-visibility stakeholder engagement efforts. - Evaluate change effectiveness and lead post-implementation reviews. - Serve as a recognized expert and mentor across the change community. What You'll Bring - Bachelor’s degree of equivalent combination of education and experience - May require advanced degree - 12+ years of directly related experience - Professional certificates may be required for the role - Some barriers to entry exist at this level, requiring department review. - Mastery of Change Management Methodologies, Design Thinking, Agile, Lean and DevOps Principles. - Basic fluency in a wide array of mixed-method research methodologies. - Familiarity with personas, stakeholder mapping, impact analyses, road-mapping and other user experience methodologies. - Good interpersonal, organizational, time management, negotiation, and collaboration skills. - Ability to communicate effectively at all levels. Pay Range: $112,400.00 - $149,800.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.