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Director, Operational Performance

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000Since 1926H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

94 days ago

Salary

$170K - $180K / year

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

Director, Operational Performance

Maxor National Pharmacy Services, LLC

• Lead the development and execution of operational strategies that align with the health system’s long-term goals. • Design, develop, and manage the QBR process to evaluate business performance. • Establish and monitor key performance indicators (KPIs) and other operational metrics to measure efficiency, productivity, and effectiveness. • Identify areas for operational improvement for health system’s pharmacy operations. • Work closely with department heads and key stakeholders to ensure alignment of operational activities with strategic goals. • Develop and maintain dashboards, scorecards, and other tools to track and report on operational performance. • Lead change management efforts related to operational strategy and performance initiatives. • Oversee resource allocation and budgeting for strategic initiatives. • Identify potential risks associated with operational strategies and performance initiatives. • Develop and deliver in-service training and education to staff members individually and in a group setting. • Comply with Maxor’s Ethical Business Conduct policy and Compliance Program.

Job Requirements

  • Bachelor’s degree in Business Administration, Operations Management, pharmacy, or a related field; advanced degree (MBA) preferred.
  • Proven experience in operational strategy, performance management, or a similar role, preferably in a leadership capacity.
  • Experience in change management and organizational transformation and familiarity with Lean, Six Sigma, or other process improvement methodologies desired.
  • Strong understanding of business processes, performance metrics, and continuous improvement methodologies.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
  • Exceptional communication and presentation skills, with experience preparing and delivering executive-level reports.
  • Ability to lead and influence cross-functional teams and manage multiple projects simultaneously.
  • Proficiency in performance tracking tools, data analysis software, and project management tools.
  • Strong leadership skills with a focus on driving results and fostering a culture of continuous improvement.

Benefits

  • Comprehensive mental health and wellbeing resources
  • Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
  • Company-paid basic life/AD&D, short-term and long-term disability insurance
  • Rx, dental, vision, other voluntary benefits, and FSA
  • Employer-matched 401k Plan
  • Industry-leading PTO plan
  • And more!

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