Overview Responsible for reviewing technical denial claims and submitting reconsiderations or appeals. Optimizes financial outcomes within the revenue cycle by maintaining low denial rates and maximizing reimbursement across the enterprise. Conducts root cause analysis of denied payments through comprehensive review of patient encounters, payer contracts, historical denial trends, and appeal outcomes. Maintains strong relationships with third-party payers, responding to inquiries, complaints, and correspondence. Collaborates with Enterprise Technical Denial Assistance leadership and Managed Care to escalate and resolve complex denial issues. Ensures compliance with state and federal regulations related to contracts and appeals. Serves as a subject matter expert in denial management, ensuring accurate resolution of denied claims from a technical and billing perspective. Partners with revenue cycle departments across the enterprise to implement best practices that improve reimbursement and reduce organizational write-offs. Responsibilities Key Responsibilities - Identify, prioritize, and resolve denied claims, including initiating timely appeals and reconsiderations - Interpret and apply payer contract terms to ensure accurate claim resolution and reimbursement - Conduct internal and external correspondence clearly, professionally, and in compliance with organizational standards - Review and take appropriate action on EOBs, denial letters, appeal determinations, and documentation requests in a timely manner - Meet productivity and accuracy standards, including working an average of 60 accounts per day with a 98% accuracy rate - Manage and work multiple payer workqueues, including Medicare, Medicaid, government, commercial, and Medicare Advantage plans - Research and resolve denials related to eligibility, registration, billing errors, missing information, and documentation requests - Initiate and follow up on appeals to prevent timely filing denials and ensure optimal reimbursement outcomes - Evaluate accounts and drive resolution using tools such as remittance advice, denial codes, and payer communications - Identify payer-specific denial trends and escalate findings to leadership with actionable insights for root cause analysis - Collaborate with revenue cycle teams across the enterprise to recommend process improvements and prevent future denials - Review payer policies and communications to identify risks to reimbursement and stay current on regulatory and industry best practices - Proactively identify and resolve at-risk A/R to minimize revenue loss and ensure compliance with contractual deadlines Qualifications Minimum Qualifications - High School Diploma or GED required - Minimum of four (4) years of experience in coding, billing, insurance follow-up, collections, or denial management within a hospital or clinical setting Preferred Qualifications - Associate’s degree or higher in a health or business-related field - Experience in coding, medical record review, auditing, or insurance-related functions - Experience supporting data governance and security policies - Strong skills in report and dashboard development - Ability to monitor BI tools and recommend process improvements

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The System Analyst I researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT system. The analyst works with department management and teams to build, install, and support the applications understand systems requirements. They coordinate all issues that arise during the project for their application area. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application/system functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and work flow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end-users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users identify how technology can support business needs and assist with adoption. EEO/AA/Disability/Veteran Responsibilities - Application and IT System Implementation and Support: - Supports the implementation and maintenance of applications, related IT systems, and hardware including analysis, planning and preparation. - Designs, configures and tests interfaces and reports according to the departmental standards. - Determines the need to create in-house programs to support the new system. - Identifies and recommends changes in workflow, procedures, forms and/or data to make optimal use of the new system. - Provides teammates input to workflow, design, build and testing expertise to ensure a successful implementation. - Assists in resolving major design issues and recommends solutions for resolution. - Analyzes business processes to ensure proper system configuration. - Logs, tracks, and resolves issues and changes related to software code modifications or enhancements. - Meets with users to determine their requirements as it relates to hardware or software needs. - Informs management of all issues that are impacting or will impact assigned area/s. - Teamwork - Creates and maintains regular status reports to immediate manager. - Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. - Completes specific task activities as documented in project plan and/or assigned by manager. - Works with training team to develop application specific training curriculums and materials. - Supports all project team members with application and information systems knowledge. - Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines. - Openly shares information with all team members - Willingness to subordinate individual goals for team goals. - Coordinates interactions and activities of vendors, both on-site and off-site. - Work closely with end users to identify business needs and benefits of implementing a computing solution and strives to understand their needs. - Qualifications EDUCATION Associates degree preferred or equivalent experience required. EXPERIENCE Minimum 2 years experience in Healthcare and/or technology strongly preferred. 1-2 years experience in analysis and support of application technology is required. SPECIAL SKILLS Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required. Must possess a high level of customer service skills and participate as strong, collaborative team player . Capable of taking leadership role in managing end user relationships. Working knowledge of Microsoft Office tools required. Familiarity and/or certification in Epic is preferred. Customer Focus: Addresses customer needs by involving the right resources where needed. Asks questions to accurately identify customer needs. Delivers personalized and friendly service to every customer every time. Learns to manage, document and trouble-shoot issue and change tickets. Embraces working with and learning from preceptor. Participates in On-call responsibilities and testing. Problem Solving: Actively participates in team problem solving discussions. Shares data and information to understand the root cause of the problem. Effectively applies knowledge from prior experience. Effectively escalates problems to the appropriate level. Actively seeks collaboration across teams and stakeholders. Innovation: Demonstrates a curious mindset. Demonstrates the courage to ask "why'" Identifies a problem and brainstorms ways to make it better. Adaptability: Open to change as part of continuous improvement. Learns from mistakes and identifies improvement opportunities. Actively seeks information in face of ambiguity PHYSICAL DEMAND Travel to multiple YNHHS facilities is necessary. YNHHS Requisition ID 179339

Analyst Role Type: Contract / Project-Based (with potential staff conversion) Location: Remote with some travel/onsite Engagement: 6 months About UP.Labs & This Project UP.Labs is a venture studio that builds and launches vertical AI-enabled B2B SaaS companies across transportation, mobility, industrial, and adjacent sectors. We operate at the intersection of rigorous analysis and entrepreneurial speed. UP.Labs is running a 6-month innovation sprint for a major industrial player. The sprint culminates in two investment-ready business plans with POC designs. We need someone who can build the analytical backbone that makes those plans credible. The Role You are the quantitative and structural anchor of this project. Think of yourself as an MBB Associate embedded in a venture studio sprint — you bring structured problem-solving, financial modeling rigor, and the ability to convert ambiguous market data into clear, defensible analysis. You'll work directly with the project lead and Investment Committee to ensure every gate decision is grounded in evidence. This role spans the full 6-month sprint: from building the initial market sizing and stakeholder maps in Phase 1, through financial stress-testing of solution concepts in Phase 3, to building the 3-year P&Ls and POC financial models that close IC#3. What You'll Do - Build and maintain the project's analytical infrastructure: market sizing models (TAM/SAM/SOM), competitive landscapes, and unit economics frameworks calibrated to project specifics - Develop the financial logic for 5–8 opportunity areas at IC#1 — market size, illustrative business model economics, and key value-creation hypotheses - Build unit economics models for shortlisted solution concepts in Phase 3: revenue, COGS, gross margin, and sensitivity analyses across various assumptions - Construct two full 3-year P&L, cash flow, and capital requirement models for IC#3 — base case and downside scenarios, with documented assumptions - Size the POC financial requirements for each solution: capital cap, cost structure, and funding-to-milestone logic - Conduct competitive intelligence: map existing players in the project's space, identify whitespace, and assess defensibility of proposed models - Support IC presentation development: build exhibit-quality slides that translate complex analysis into crisp decision-ready framing - Maintain the killer assumptions log — tracking which financial and market assumptions, if wrong, would invalidate a business model - Conduct independent QA review of financial model assumptions and calculations before IC#3 What We're Looking For - 4–6 years of experience in management consulting (BCG, McKinsey, Bain, or equivalent tier), investment banking, or private equity — with demonstrable financial modeling depth - Track record of building financial models for early-stage or venture-backed businesses, not just established companies with historical data - Strong market sizing and competitive analysis skills — you know how to build a bottoms-up market model from operator volume data and buyer capacity, not just apply top-down multiples - Ability to synthesize ambiguous qualitative inputs (from ethnographic research) into quantifiable assumptions and sensitivity ranges - Structured communicator: you write and present with precision, and your exhibits speak without narration - Comfortable with high velocity and time-boxed deliverables — you can build a credible model fast and flag where you've made assumptions versus where you have data - Experience in energy, industrials, infrastructure, water, or adjacent sectors is a strong plus - Familiarity with venture or innovation sprint environments — you know when 'good enough to decide' is the right standard What Success Looks Like - IC#1 opportunity area analysis is rigorous enough to make a credible funding allocation decision across 5–8 options - Unit economics models for shortlisted solutions survive stress-testing by IC members and external investors - Two IC#3 financial models that pass independent QA and are ready for investor circulation - POC financial scoping that is specific enough to include in a funding ask — not a range, a defensible number

• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives • Provides expertise in designing and optimizing workflows related to electronic health records (EHR) • Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediums • Provides ongoing support addressing issues, and continuously optimizing workflows • Collaborates with internal support teams to resolve challenges • Conducts routine audits to ensure users are provisioned in alignment with Welltower’s segregation of duties and audit compliance • Implements quality assurance processes • Establishes best practices and ensures solution delivery adheres to defined standards • Develops regular and thorough status communications for senior leadership and stakeholders • Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions