Role Description We are seeking employees to join our company in working remotely across California. Due to COVID-19, we have been able to restructure our day-to-day work, which can now be done remotely. We work in conjunction with different Unions across California, providing them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits. Qualifications - Ability to build rapport with members - Customer Service Skills - Time management - Basic Computer knowledge Benefits - Full time Work from home - Benefits: Medical & Dental - Flexible hours - Growth opportunities

• Effectively Manage and grow Book of Business in the Strategic Partnership Team. • Ensuring retention metrics and customers remain under long-term contracts. • Generating new opportunities within existing customer network for new sites, adding new services for existing customers. • Attending sales meetings and conducting business reviews with Key Accounts regularly. • Ensure daily use of CRM for customer activities and sales pipeline management. • Using customer and prospect CRM management software and updating relevant information held in these systems daily. • Monitor customer activity and proactively make recommendations for service changes or other solutions to better meet their needs. • Guide customers as an industry expert on waste and recycling technology, diversion opportunities, city by laws and other regulations to set and meet waste and recycling goals. • Work in conjunction with the Sustainability department to assist customers with complex needs around waste auditing, diversion reporting, and other services as required. • Attending and presenting at client meetings as well as at other company functions, networking events or as necessary to perform duties and manage customer portfolio. • Executing service requests directly with hauling partners, including but not limited to extra pickups, temporary bins, roll-off haul requests. • Other duties or projects as requested.

Study Skills Adviser (English Language Support) Reference number: JR254761 Location: Remote Working pattern: Full Time, 37.5 hours per week Contract Type: Permanent Number of roles: 1 Salary: £26,288 per annum We are looking for a Study Skills Adviser (English Language Support) to join our team. Role Summary As a Study Skills Adviser (English Language Support), you’ll join a growing team, providing academic skills support to our international student population. You will help students to develop their academic skills throughout their learning journey, specialising in English for Academic Purposes and being a key contact within the Student Services Department. You will develop and deliver personalised one-to-one sessions on a variety of topics, seeking to provide students with the skills they’ll need to succeed on their course. In these support sessions, you will be assessing the students’ learning needs and adapting your teaching accordingly. You will be in touch with students at vital points in their learning journey and the development of materials for the learning platform. A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/34vaw4du. What you’ll bring to the role - An Undergraduate degree or equivalent qualification - A TESOL or CELTA qualification - Experience of providing academic skills support in a higher education environment.  - Excellent organisational skills and attention to detail  - Evidence of the ability to manage a high workload to tight deadlines - Strong interpersonal skills, comfortable working with students and colleagues in a virtual environment - Excellent IT skills and willingness to embrace new technology  Desirable - Experience of teaching EAP, ideally in a Higher Education learning environment. - A PG Cert in Teaching English for Academic Purposes - A DELTA qualificatio What we do Kaplan Higher Education UK is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by dedicated academic and professional services teams. Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes. What we offer As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes: - 28 days annual leave* - Big discounts on Kaplan courses for you and your family - 24/7 confidential helpline providing counselling and other support services - Company pension contributions - Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels - Medicash Health Cash Plan *Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time. How to apply If this sounds like the kind of job you'd enjoy, please apply with your CV and cover letter no later than 11pm on Friday 1st May 2026. In your cover letter, please answer the following questions as part of your application to help us understand your motivation for applying for this role: - Why did you choose to apply for this role and why do you feel you are a strong candidate? (100 words maximum). - What is your understanding of the student experience of online learning, for example some positives and difficulties? (100 words maximum). - What are your experiences in teaching/tutoring and what aspects do you most enjoy? (100 words maximum). Additional Application Information A sponsorship licence is a legal requirement for employers seeking to hire individuals from outside the UK or those who require a work visa to work in the country. Unfortunately, Kaplan Open Learning do not possess this licence at this time. Application Support If you require support completing your application please email the Recruitment Team kaplanstaff.recruitment@kaplan.com. Disability Confident Scheme and Reasonable Adjustments At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Die exciting AG ist ein innovatives Dialog- und Service-Center, welches europaweit agiert. Spezialisiert auf hochwertige Dialogmaßnahmen in zahlreichen Branchen, verbunden mit jahrzehntelanger Erfahrung, gehört die exciting AG zu den führenden Anbietern ganzheitlicher Vertriebsunterstützung und Kundenbetreuung. Wir übernehmen jede gewünschte Kommunikation - schriftlich, per Telefon oder Chat sowie in den sozialen Medien. Du möchtest in einem motivierten Team arbeiten und suchst neue Herausforderungen? Dann bist du bei uns genau richtig! Wir suchen zum nächstmöglichen Zeitpunkt für unseren Standort Marokko (Homeoffice) motivierte Mitarbeiter für den telefonischen und schriftlichen Kundenservice im Bereich Informatik/Netzwerk. Deine Aufgaben: - Verantwortungsbewusste Bearbeitung von telefonischen und schriftlichen Kundenanfragen mit dem Schwerpunkt Informatik, Netzwerk, IT-Support - Freundliche und kompetente Kundenberatung - Erarbeitung von Problemlösungen - Eigenverantwortliches Arbeiten in einem motivierten internationalen Team Damit überzeugst du uns: Du kommunizierst freundlich und professionell in Schrift und Sprache - Du kommunizierst freundlich und professionell in Schrift und Sprache - Du agierst mit großem Einfühlungsvermögen und Geduld - Du bist zeitlich flexibel, zuverlässig und zeigst Einsatzbereitschaft - Du hast Spaß am Telefonieren und an der Kundenbetreuung - Du verfügst idealerweise über solide Netzwerkkenntnisse, VoIP-Kenntnisse - Du bist eine kommunikationsstarke Persönlichkeit mit sehr guten Deutschkenntnissen in Wort und Schrift - Weitere Fremdsprachen wie Englisch und Französisch sind ein Plus. - Du kommst idealerweise aus dem Dienstleistungs- oder IT-Sektor und verfügst über eine ausgeprägte Serviceorientierung Das bieten wir Dir: - Professionelle Einarbeitung sowie regelmäßige Trainings und Workshops - Sicheren Arbeitsplatz - Langfristig spannende Karriere- und Entwicklungsmöglichkeiten in einer flachen Hierarchie - Flexible Arbeitszeitmodelle in Vollzeit und Teilzeit, für eine ausgezeichnete Work-Life-Balance - Regelmäßige Teamevents und Sportaktivitäten - Mitarbeiterverpflegung (Obst/Essen/Getränke) - private Krankenversicherung - Möglichkeit größtenteils im Homeoffice zu arbeiten, wenn die Voraussetzungen stimmen - Bei Home Office wird Technische Ausstattung zur Verfügung gestellt - 20 Tage bezahlter Urlaub Are you excited? Wir freuen uns auf Deine aussagekräftigen Bewerbungsunterlagen inkl. Anschreiben und Lebenslauf (auf Deutsch).