About the Job: Red Hat is seeking a seasoned, visionary and strategic leader to join our team as the Senior Director of User Experience. In this role, you will be responsible for driving the strategic vision, resource management, organizational planning and tactical implementation of user-centric experiences across our product portfolio. You will lead a high-performing team of UX designers, researchers and engineers to understand customer and partner needs, and you will identify and plan for emerging opportunities to set the business up for future success. Success requires close collaboration with cross-functional stakeholders to align UX initiatives with business objectives and ensure a cohesive end-to-end user experience strategy. What You Will Do: Strategic Leadership & Vision - Define and champion the overarching user experience vision and strategy in alignment with company goals and market trends - Shape and drive the long-term technical strategy for a major product or service in collaboration with the Business Unit (BU) Partner - Translate high-level business goals into actionable engineering strategies and ensure the UX function is a core component - Influence the portfolio and organizational strategy by building strong executive relationships across the BU, cross-functional engineering teams, and operations (People, Finance, etc.) - Provide thought leadership on emerging UX trends, methodologies, and technologies, advocating for continuous innovation and improvement Organizational Leadership & High-Performing Culture - Recruit, mentor, and inspire a high-performing team of UX designers, researchers and prototypers - Sponsor leadership development programs both within your domain and the broader organization, including rotational programs and stretch assignments - Champion organizational structures and cultural practices that promote collaboration and ownership both within your domain and the broader organization - Foster a culture of creativity, collaboration and excellence that embodies open source principles, empowering team members to achieve their full potential - Establish clear goals, KPIs and performance metrics to evaluate organizational performance and drive continuous growth and development Data-Driven Customer Centricity & Operational Excellence - Drive a systemic, customer-first mindset across a large user experience organization. - Lead and oversee the end-to-end design process, from user research and concept ideation to prototyping, testing, and iteration - Champion a data-driven culture within your organization, utilizing analytics and financial insights to inform strategic decisions - Monitor key UX metrics and performance indicators, using data-driven insights to inform decision-making and prioritize areas for improvement - Lead coherent efforts in areas identified for continuous improvement and determine the course of action for organization-wide engineering efforts, to include establishing and refining processes for a highly efficient, scalable and reliable software delivery model Transformative Thinking and the Application of AI in UX - Identify and champion breakthrough ideas, challenging conventional wisdom to develop innovative solutions - Initiate and sponsor ambitious, cross-organizational initiatives that disrupt or create new capabilities for the organization - Lead the integration of Artificial Intelligence (AI) to amplify the User Experience function's impact - Automate UX Research and Data Analysis by directing the use of AI to analyze vast amounts of user interaction data, synthesize qualitative research (like interviews and surveys), perform sentiment analysis, and identify patterns and insights that would be time-consuming for associates to do manually - Accelerate design iteration and prototyping through championing AI tools that streamline repetitive tasks like A/B testing, generate design suggestions, assist in wireframing and create functional prototypes from sketches, freeing up designers for complex, creative problem-solving - Enable hyper-personalization:; utilize AI's predictive analytics capabilities to help teams forecast user needs, behavior, and preferences, allowing for the design and delivery of real-time, personalized and adaptive user experiences at scale - Enhance accessibility by driving the application of AI-powered assistive technologies to automatically enhance and personalize interfaces, meet diverse user needs and improve overall accessibility What You Will Bring: - 12+ years of UX/UI experience, with 8+ of those years leading high-performing UX/UI teams to deliver exceptional user outcomes - Strong strategic thinking and business acumen, with the ability to align UX initiatives with broader business objectives - Demonstrated ability to create, build, develop, sustain and improve high-performing teams - Ability to develop and empower teams, present an overarching vision and maintain high standards of delivery - Deep expertise in user-centered design principles, usability and inclusivity best practices, design thinking methodologies, and industry trends, including a strong understanding of AI's role in the future of design and research - Excellent leadership and communication skills, with the ability to inspire and motivate cross-functional teams - Strong collaboration skills and the ability to effectively manage stakeholder relationships and expectations across a matrix organization - Experience working in an agile development environment, with a strong understanding of the software development lifecycle - Experience with open-source software development and familiarity with open-source communities is a plus #LI-REMOTE #LI-HM1 The salary range for this position is $227,270.00 - $386,330.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

• Lead end-to-end product design from discovery to user testing • Partner with product and data science to run testing and iterate quickly • Build and own design system • Define visual identity and interaction patterns • Validate AI integrated UI by testing within real games

Hi there! Thanks for stopping by 👋 Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? If so, you might be in the right place! Lightspeed is looking for a Senior Product Designer to join our Instore Selling team. In this role, you’ll own the point-of-sale and accounting space, creating intuitive experiences that will enhance merchants day-to-day through iterative design and delivery. The ideal candidate is an experienced Product Designer who is comfortable working in an environment where autonomy and proactiveness is key. You have a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create impactful experiences. What you’ll do: - Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions - Leverage your UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task - Proactively find ways to contribute during backend-heavy phases – whether that’s sharpening specs, running exploratory research, building alignment across teams, or getting ahead of future design work before it’s formally scoped - Turn nebulous concepts into specific ideas that are useful and delightful product features - Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly - Oversee UX and UI from conception to launch - Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement - Draw insights from research and data, and know how to turn those insights into tangible solutions. - Build relationships and advocate for the user when collaborating with cross-functional teams in product, engineering, and marketing. - Explores and integrates AI and emerging technologies to shape new approaches. - Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization. What you need to bring: - A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication); - At least 5 years of practical, in-house product, UX/UI design experience. - Excellent communication skills. You can bring internal stakeholders on your design journey and explain work with focus and brevity. - Excellent visualization and conceptual skills. You can synthesize something complex into something simple and aesthetic. - Experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap. - Comfort working in technically complex environments. You don’t need to write code, but you’re not intimidated by architecture docs, data models, or engineering discussions. - Fluency in use of design systems, prototyping, and user research methodologies. - An acute level of self-awareness and deep empathy - for both the customer and your team’s goals. - A deep curiosity and ability to consider product strategy and vision. You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?” - A curiosity to continuously evolve your design process by leveraging AI tools to deliver better, more user-centered products. - An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools. - As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... Hit the ‘Apply’ button and give it a try! What’s in it for you? Come live the Lightspeed experience... - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that’s creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Unlimited paid time off policy - Flexible working policy - Health insurance - Health and wellness benefit of $500 per year - Paid leave and assistance for new parents - Mental health online platform and counselling & coaching services - LinkedIn Learning license - Volunteer days #LI-DS1 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our Client is a global team of life science digital marketing experts. Role Overview: We're looking for a UX/UI Designer who is more focused on websites, landing pages, and eCommerce platforms rather than mobile apps. Key Responsibilities: - Design and optimize user-centered website experiences, including corporate websites, landing pages, and eCommerce platforms, with a strong focus on usability, conversion, and visual consistency. - Translate business objectives, marketing strategies, and user needs into effective UX/UI solutions that support lead generation and revenue growth. - Create wireframes, user flows, prototypes, and high-fidelity designs using Figma. - Collaborate closely with marketing strategists, developers, and project managers to ensure designs are feasible, scalable, and aligned with project goals. - Apply UX best practices, usability principles, and accessibility standards across all digital assets. - Design conversion-focused landing pages for B2B campaigns, including lead generation and funnel-based experiences. - Work with developers using HTML, CSS, and JavaScript knowledge to ensure accurate implementation of designs. - Maintain and evolve design systems, style guides, and UI components to ensure brand consistency across projects. - Participate in design reviews and provide constructive feedback to improve overall design quality. - Optimize existing websites and pages based on performance data, user behavior, and feedback. - Support website builds and updates using CMS tools and page builders (including HubSpot, when applicable). - Ensure a high level of attention to detail and quality control across all deliverables.