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Rethinking the Business of the Movies with world-leading technology solutions dedicated to the global film industry.
Support Specialist
Location
Mexico
Posted
49 days ago
Salary
0
Seniority
Mid Level
Job Description
Support Specialist
Vista Group
Together we can deliver the best cinema experience for your customers. Vista es una empresa dedicada al desarrollo de soluciones tecnológicas para la industria cinematográfica. Nuestros equipo de Support Specialist ayudan a los cines independientes o cadenas de cine a ofrecer una experiencia cinematográfica memorable mediante el aprovechamiento de nuestro software. ¿Cuáles serán mis responsabilidades? Investigar y resolver problemas que surgen con nuestro software en un segundo / tercer nivel Uso de SQL Server y sentencias SQL para ayudar con la resolución de problemas Leer e interpretar registros de errores proporcionados por el cliente y desde el paquete de software Mantener comunicación con nuestros clientes utilizando nuestro sitio web de asistencia, teléfono, correo electrónico y pantalla compartida Identificar y registrar errores de software para ser corregidos por nuestro equipo de desarrollo
Job Requirements
- ¿Cuáles son los requiero?
- Estudios en el área de TI
- Experiencia en la implementación o soporte de software
- Experiencia laboral con SDLC y soluciones de TI
- Manejo de MySQL Server y SQL Server
- Comprende aspectos avanzados de hardware y redes
- .Dominio del inglés
Benefits
- Hemos creado un equipo que ama lo que hace y comparte la pasión por las grandes experiencias cinematográficas para nuestros clientes y un gran código. Defendemos el desarrollo profesional y el aprendizaje, compartimos conocimientos e ideas libremente, y tenemos una cultura dinámica y abierta.
- #LI-VISTA
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