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GitLab logo
GitLab

GitLab, founded in 2011 and based in San Francisco, California, maintains a distributed team of professionals that work remotely across multiple continents. Git

Professional Services Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 2,500Since 2014Company Site

Location

United Arab Emirates

Posted

86 days ago

Salary

0

Seniority

Senior

Job Description

Professional Services Engineer

GitLab

• Uses a consultative approach to customer engagements • Does not focus on just “doing the work” • Looks for opportunities to help the customer achieve their vision more effectively and efficiently • Delivers on SOW with guidance from technical architects • SOW scope may include: • Installation and configuration of GitLab solutions in the customer environment • Provide technical training sessions remotely and/or on-site • Provide documentation for implementation, guides, maintenance, etc relevant to the customer requirements. • Manage creation of new and/or maintenance of existing artifacts and templates for deliverables and training • Develop and implement migration plans for customer VCS & data migration • Contributes to the extension and maintenance of documentation/scripts for implementation and workflow to align with custom requirements • Documents opportunities to help the customer achieve their vision more effectively and efficiently • Communicate opportunities to the customer project and account team • Supports engagement managers on quoting and scoping of SOWs • Document and implement improvements for Professional Services engagement processes

Job Requirements

  • Professional exposure with one or more IaC/CaC technologies:
  • Terraform
  • Ansible
  • Packer
  • Puppet
  • Chef
  • Professional exposure with one or more cloud providers:
  • AWS
  • GCP
  • Azure
  • Proficienct in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
  • Experience using, deploying, or configuring GitLab
  • Comfortable working in a fast-paced environment, sometimes with multiple customer engagements at once
  • Positive disposition and solution-oriented mindset
  • Effective communication skills: Regularly achieve consensus with peers, and provide clear status updates
  • Self-motivated and self-managing, with strong organizational skills
  • Shares GitLab values, and work in accordance with those values
  • Ability to thrive in a fully remote organization
  • ~20% travel may be required

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

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